BEWARE
If you are planing to take your small fur baby to John K9, LLC beware that house potty training is a service in which they DO NOT offer but will gladly take your money and your dog for weeks with zero results of house training. I recently consulted with them and was told I must enroll her in their whole program to also get the home potty training, $2500! When asking how it was done, I was told to bring her pads which she uses at home and her food. I let them know up front that house training was my main focus and the second was barking. Also stressed the fact that I didn't really care too much about all the commands they teach with the heel, sit, stay etc but whatever (she had to do that supposedly, per Staff) Fast forward to me picking her up.... I immediately had to take her to the vet due to Diarrhea, vomiting and her not eating. $300 later the vet advised me she was under weight and had some gastric issues going on, which could be from a number of things; parasites, stress, etc.
He prescribed 3 different medications and a specialty food to get her back healthy.
I reached out to John to let him know what was going on and my dissatisfaction in his training program as my dog was not wanting to use her pads in the house. They knew my purpose of the training was to have her 100% house trained, it clearly states that on my paperwork. He then tells me she didn't have to do the whole program, yet his staff member explained the whole program was a must!? Then later Contradicts that they don't offer house training so by this point he really doesn't know what he offers! But HE WILL TAKE YOUR MONEY, however they were taking her outside to use the restroom, so of course all the prior work we had done at home goes out the window, she was about 80-85% house trained prior to sending her off to bootcamp. John has many conflicting stories, one being it was a mis communication with his staff, which was not at all possible but..... ok, so he's the owner of the company, take responsibility and own up to your untruthfulness, and make it right by refunding the customer in which you took money from and they did not get the service in which was to be rendered. He lets me know if I would like to bring her back for extra work and direction he would be happy to help, again not what I paid him for! He was not speaking of potty training because by this point he says they don't offer that. Then he proceeds to say to me if not, that's ok too "your not my mortgage payment", which was supposedly a joke. Sorry but professionals don't "joke" in that manner! Secondly he said My dog ate very well while gone, his training assistant said she only nibbled. I'm sure he is a wonderful trainer for medium to larger size dogs, and owners who are looking for those services. My small dog is not your average command responding dog, and the main focus was house training! Needless to say she is enrolled with a new trainer, who works specifically with smaller dogs! read more