I've visited about 40 Planet Fitness locations across North America and this is one of the…read morecleanest, well-maintained locations I've been to. Kudos to the staff at the North Vancouver for maintaining such a nice facility!

Wow! Very different gym and I love it! The staff is amazing and always greeting you with a smile…read more The gym is very well maintained and super clean. A big plus is the big windows, natural light!! I'm a Black Card Member and have access to the Spa-area, I'm obsessed with the Hydromassage beds!

great and Simple gym they have everything I want with lot of space and they keep it clean and the…read morepeople have less attitude then other gyms , I recommend it

On March 14, 2026, my wife and I, long-time members of Club 16 Trevor Linden Fitness since 2011 at…read morethe Coquitlam and North Burnaby locations, visited the North Vancouver branch on Lonsdale Street with a friend whose dog had passed away the night before. We thought a workout might help lift his spirits. Our memberships are on bi-weekly authorized payments from my MasterCard, which have been active for many years without issue. When we arrived at approximately 10:15 AM on the second floor, a staff member named Amir informed my wife that she could not enter because her membership had not been paid. I explained that both memberships are linked to my authorized credit card payments and have been for years. Amir then stated that there was a $21 late payment fee and that he could not do anything about it. Unfortunately, his approach was abrupt and lacked basic customer service. He did not offer any assistance or attempt to clarify the situation. As a result, the three of us were left standing at the entrance feeling embarrassed and humiliated in front of other members, and we decided to leave. I immediately contacted our home branch in North Burnaby. They confirmed that there was no issue with my account or payment method, and they also sent me a confirmation email verifying this. I then returned to the North Vancouver location to speak with the assistant manager, Sara. She was very understanding, took the matter seriously, and apologized for the incident. I sincerely appreciate her professionalism and her efforts to help address the situation. However, the experience itself was very disappointing. My wife and I, who hold Elite memberships, felt humiliated in front of others. As a medical professional, and with my wife holding a PhD, we expect to be treated with basic respect and professionalism. This was particularly upsetting given that our friend was already emotionally distressed after losing his dog. Our friend later told us that he will not return to this location, and my wife and I will also avoid the North Vancouver branch in the future. No matter how good the equipment or location is, customer service remains the most important aspect of any business. At our regular branch, the wall displays the message "No criticism, no judgment." Unfortunately, in this situation we felt judged and dismissed due to what ultimately appeared to be an internal system error. There is also a photo of Trevor Linden on the wall with promises to members, yet the experience we had did not reflect those values. I would strongly recommend additional customer service training for staff to ensure that situations like this are handled more professionally and respectfully in the future. Once again, I would like to thank Sara for her kind explanation and apology.

This gym is a gem in East Vancouver, it's right off of commercial drive, kind of tucked away behind…read morea grocery store. I've worked out here many times, through using classpass for gym sessions. This is a real gym, not one of those fake community center gyms where there is absolutely no gym energy. There's 3 levels, upstairs cardio, main floor weights, bottom floor fitness room and lockers. I like this gym because there's a big variety of weights and it's not too packed when I go in the mornings. Also, the staff here is sooo friendly, and I'm new so I appreciate that. The gym is clean, and organized. Definitely plan to come back here again and again.

Talk to the guy Nicky at the front desk he is best employe the gym. It is sick as well it's too lit…read moreto not go.

I am relatively new to Innovative fitness. And even though I have worked with personal trainers…read morebefore, this is the first time I can see the results I was looking for. I couldn't be happier!

I started training at Innovative fitness in December 2017 when I made the goal to myself to really…read morestart exercising more. My trainers, Liam and Gabby really understood exactly what I wanted when I said I wanted to focus on my booty and really engage my core. They were soo patient with me, flexible with their schedule, and super fun! The trainers are super friendly, the gym is not intimidating and I truly feel like it's a small community. If you have any fitness or lifestyle goals, i would highly recommend Innovative Fitness!

I moved to North Van in August and was recommended to CFNV, by a friend as well as coaches from my…read moreprevious box. I've been nothing but impressed with how this gym/box is run. All the coaches are knowledgeable and engaging. They also program fantastic workouts outside of the traditional WODs with additional classes such as Pound Club and the Infamous Sunday Burners. The community atmosphere is also amazing. I truly can't speak highly enough about this place. Whether you're competitive or just starting out and are looking for a new spot, I would definitely check out CFNV!!

From the owner: CrossFit Bootcamps…read moreOlympic Weightlifting Powerlifting Gymnastics Team Training Personal Training Movement and Mobility Kinesiology

This gym is over priced and management is terrible…read more They have blocked my account simply because I no longer wanted to support their business after they were extremely rude to me and would not help me with my inquiries.

Gym is getting better and better, new equipment, good location, lots of parking. No complaints here.read more

This is a fantastic gym!…read more The owner, Greg, is very approachable. I moved to Vancouver about a year ago and he was very helpful in getting the administrative side of my account changed. Greg is frequently in the club, often working out with his son! The club has very nice equipment and there is plenty to choose from; For cardio there are Bikes (both recumbent and upright), elliptical, ergs, stair steppers, treadmills, and more. For lifting there are free weights, various isolation machines, multiple squat racks, kettle bells, smith machine, and more. If you're into Plyo there is an entire studio of equipment you can use. Some of the more niche gear like a hack-squat is missing, but if you're well seasoned at the gym or ask an anytime trainer, there are plenty of other exercises that work similar muscles. I will say, there is a rush hour, on no fault of the gym. It's not unmanageable, but if you're an introvert the right after work time might not be right for you. All other times, especially early mornings are quite manageable. A month or so ago my workouts were more sluggish than ever, and I remembered what it felt like to really kill a workout, so I made an appointment for a personal trainer--Lucy! Lucy has a great repertoire of exercises--every workout with her is motivating and I am always completely drenched in sweat! With Lucy I have gained confidence not only in my physical abilities by emotionally. She's the true definition of a COACH. If you're looking for a reasonably priced, clean gym with a great location (just off the SkyTrain), I highly recommend this gym!

trash management walked out a entrnace door one time no one told me about and now they terminated…read moremy gym members ship and charged me $280 i will be disputed stated that i feel it was unfair and said i may right a review which is totally within my right and they said i was threatening them -10 for management

I wouldn't work out anywhere else. Great community and excellent coaches. I've learned so much…read moresince joining Rain City

2 years later and I still call this place home! The coaching is still the highest quality out there…read moreand the community has evolved into something pretty damn special. You know the old 'Cheers' song - where everybody knows your name? This is what Raincity is all about.

Terrible customer service, will not compromise on even small things and genuinely don't care about…read moreyour experience in the gym. Employees will frequently move equipment out of the way for your inconvenience.

I signed up in the gym on February and for the first time I took a coach. He helped me make great…read moreprogress on my weight losses journey. The staff is friendly and the gym is clean with a lot of equipment variety. The location is pretty easy to find. Located behind shopper drug Mart and above the Whole Foods Market with easy access via elevator or the stairs. They run promotion in a regular basis and allows you to have a 3 days trial before deciding to sign up for either yearly basis or monthly to month basis. They also offer 3 different types of membership