Put the steal in stealership trust these guys about as far as I can throw them buyer beware you…read morewill be bent over a barrel by these guys

Ken and Vernon were amazing! They helped us through the whole buying process, and didn't hesitate…read moreto answer any questions we had. They worked extra hard to get us into the vehicle we wanted. Very nice and professional guys! I had a horrible experience with other dealers, to the point of never wanting to go back. Ken and Vernon made the experience very pleasurable. I will definitely be returning.

I was warned... I should have listened…read more I'm new to the area, and several people cautioned me against taking my truck to Joe Cooper in Shawnee for service. Bottom line: I paid $800 for a repair. They did not fix it. They kept putting me off to make it right, claiming they were too busy to get me in. I could not wait any longer and asked for a refund. They refused. They said I have to pay even though they did not fix it. Beware, Joe Cooper has a policy of no refunds with the credit card companies, so you cannot even dispute the charge with your credit card. Do not go to Joe Cooper in Shawnee for service. You will regret it.

I bought a brand new Trail Boss in 2022 which came with the Cooper Care package. It was time for…read moremy second oil change and they told me my Cooper Care package had expired! Overall, the experience with Joe Cooper has been as bad as one could be. Stay away from these scandalous bastards.

Bought a used Jeep Wrangler in December, 2016 at this location. The jeep was new on the lot so it…read morehadn't been detailed when I drove it and I mentioned that to my salesman (Clay). He told me it would be all fixed up if I got it. I got a decent deal so I bought it. That's where the positive part ends. Went to drive it off the lot and it hadn't been detailed. When I said something I was told that they power washed the engine but because the former owner went mudding in it all the red mud wouldn't come off. I'm not the best car person around but power washing an engine doesn't sound too smart to me. The rest of the jeep hadn't been touched. Before I got 15 minutes down the road the engine light came on so I turned around. After sitting in service dept for a while they said I was good to go and it just needed to dry. 15 minutes down road again light came back on so back I went again. They said that the power washing made a sensor go bad so they replaced it. I again tried for a detail and they told me when I brought it in for an oil change (on my dime) they'd do it. Less than 300 miles later I have a coolant leak and can't get any response from them. . **UPDATE** After being contacted by the general manager I took the jeep back in and was taken care of quite well. The difficulty in getting a response was due to my salesman no longer working there. Some of the work was comped and other things done at a discount plus I got a full detail. Can't say enough good things about the service manager Renee Doctorman. She was extremely professional, courteous and understanding. For these reasons I've upgraded my experience to 4 stars.

We purchased a good used truck from the Shawnee location and recently had a flat tire. We tried to…read morelower the spare but the rod was missing that goes with the vehicle. We then went in thinking it was an honest mistake but the manager told us "you got a great deal on your truck so you will need to purchase a new one from our parts department." I'm assuming their slogan "More than a customer, you are family" has a different definition than what it means. People don't treat family like that. Very cheap and dishonest way of doing business!!! Count your fingers and toes after you shake hands with these people!!! What a joke

Came in to get a service on my vehicle and I'll say it's some of the best service I've ever had…read morefrom this place. Great people, and they're all very professional and respectful.

If I could give no stars I would. Textbook dealer BS you hear about. I inquired through CarGurus…read moreand texted back and forth with a gentleman for an hour or so, booked my flight and went to bed. Texted and confirmed we were all set and boarded my plane. Fast forward through the 40 minute uber ride to the dealer where I find out 'the truck must have just sold yesterday.' Turns out who I've been texting is their ai response bot, who represents himself more as a salesperson and definitely never mentions he's an ai assistant. The sales manager made an attempt to locate me another truck at various dealers, but at the end of the conversation it just became a 'well this is unfortunate.' Now I'm out $800 for two one way tickets and close to $200 for Ubers back and forth to okc, as well as a tank of fuel for my wife driving me back and forth to Dfw airport. No offer to reimburse, no offer to get me a ride back to the airport or cover some of the expenses, just this is unfortunate.

They were so helpful and helping us get what we need. They were also so quick would come back.read more

Great experience and fast too. Owner was really helpful and took time to help us! Ended up leaving…read morewith a truck for our son in less than 2 hours!

Lilly Groden was so sweet and helpful!!!read more

From the owner: We are a used car dealership in Shawnee, OK. We look forward to serving you to help you find your…read morenext car!

Tried to buy a 2015 Audi A8L from Seminole GMC. Agreed to the advertised price and was told there…read morewas nothing wrong with the car. Now, I live in central Wyoming, and the dealership is in Oklahoma, so after talking over the phone with them and agreeing to the sale price, I went ahead and booked two flights for my wife and I to get from Denver to OKC to buy the car to the tune of $508. 10min after booking my flights, Tony texts me a pic that the Adaptive Cruise Control, and Braking Assist/emergency braking system isn't working. He then calls me and states that the dealership's owner has been driving the car for the last 4000mi and didn't inform him there was an issue with it. Although he did inform a tech there about it. Well, it was never disclosed to me until I had already booked my flights. After getting this info, I did some research, and it could be any number of issues and needs to go to an Audi dealership to be scanned with their VCDS scanner. Tony did not want to do this because of the cost. And, when I tried to negotiate the cost of the car down to cover the fix, he refused to move on the price. Now, I don't know about you, but when buying a luxury automobile, something like non-operational adaptive cruise control is kind of a big deal. To boot, this system also operates the emergency braking system as well which is kind of a major safety issue. The owner of this dealership knew about the issue. A tech in the garage knew about the issue. Yet, nobody is at fault here, and now I am out $508 in non-refundable airline tickets. Buyer beware. Buy a car somewhere else because the GM and the owner of this dealership have absolutely no business ethics.

I'm not normally one to blast a business on FB but something has to give. Right before Kevin had…read morehis knee surgery, an engine light came on in his truck, Something to do with the def system. He called Seminole Chevrolet to get it in. When he called, he was told to go ahead and bring it over. So I followed him and we dropped his truck off. Communications were good at first, then slowly got worse. Everytime we would call to check on the status, we were told we would be called right back. Let me also say we were told the truck would be kept inside (per our request) because of the storms and hail being a possibility. They had the truck for two weeks and gave us the run around everytime. We finally said screw it and went and picked it up to take it to Paul's valley to Seth Wadley. Once we get there to get the truck, they did absolutely NOTHING to it, we notice it has hail damage, they never even told us this had happened and again was assured the truck would be kept inside. When we called they said they are not liable for the damage because it was a drop off, not an appointment!!!!! I mean we called and they said bring it on over, so I would assume that's an appointment. So we literally took our truck to set for two weeks and get almost $4000 worth of hail damage and it wasn't even fixed. Seth wadley diagnosed the problem in 30 minute and had it fixed. I'm attaching the estimate for the hail damage. Long story short Seminole Chevrolets customer service is pure crap and they literally could care less on vehicle damage.