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Joda Collins' Driving Academy

1.0 (2 reviews)
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8 years ago

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Joda C.

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7 years ago

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All Florida Safety Institute

All Florida Safety Institute

1.7(3 reviews)
34.1 mi

No longer in business, they took clients money and never gave lessons, went bankrupt after taking…read moreeverybody's money, never paid instructor

I signed up my daughter for classes in January and after some initial confusion we got the first…read moreclass scheduled in February. The instructor, J, told me to not listen to the office and she would do all of the scheduling and I was fine with that until she started scheduling on days and hours I had told her not to schedule. I was understanding that things happen and not angry, though a bit frustrated. J then tried to change on of the class hours because it was a holiday and she assumed my daughter was out of school and informed me of this, but by daughter is dual enrolled and had class that day. Then it became apparent that she had dual-booked and she canceled my daughter's class, though she indicated earlier it was because she wanted to get off earlier. She then cancelled the next one due to weather, which is understandable, and shortly there after said my daughter would get a new instructor and they would reach out with a new schedule. After a week or so of no one contacting me I tried to contact the company directly, but the phone number goes to a full mailbox. I then email several times and never got a response. I contacted the instructor (J) since she was the only number I had and she said the new instructor had left the company and she wasn't scheduling anyone until she got back from vacation. I asked her when that would be and never got a response. A week later I went by the office in Niceville to see if I could rectify the situation in person and was informed J was off of her vacation and to contact her directly, and they would as well. I reached out to J to tell them what I was told at the office and got a terse reply back about "who told you to contact me so I can talk to them" and I let her know, and she did not respond with a thank you or any acknowledgment. I waited a few more days (until today) and sent a text and asked her if there was any update on the scheduling. She responded by telling me that I should use the "proper greeting' when texting her. Then she texted again and said there was an issue with my daughter's account. I texted and told her it was rude of her to act as if she was the victimized one here and that I would like her boss's phone number. She did not reply, but then called a little while later to inform me that she was raised to give a proper greeting before asking a question, implying that I was not raised properly. I informed here the issue here was not my texting style (I was never once rude or even angry before this), but that I have been very patient with this for over 2 months now and no one responds to me, and she herself has been rude by not answering my questions. She continued to try and talk over me and when I told her that was rude as well she hung up on me. This has been a terrible experience and I would not recommend this company to anyone if their present state. I sympathize if they are short staffed, but if you can't meet the demand then you shouldn't take on new customers and you certainly shouldn't be rude to the ones you do take on for getting frustrated with this. I am giving them 2 stars because I believe the 2 classes that J did give to my daughter went well and she instructed well. I also do not blame her for most of the issues I have had with scheduling and a lack of response to my calls or emails. I was extremely disappointed in the end though. I have never written one negative review of anyone or any business in my life, so for me to do this should let you know how dissatisfied I am. I do not take this lightly. v/r M. Smith

Joda Collins' Driving Academy - driving_schools - Updated May 2026

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