Very poor service i have been sanctioned with no allowance for 120 days from Universal Credit i have no other source of income i cant belive people would waste tax payers money in this way. I also got dislined for hardship payments. I think that this service is inadiqute. I have wasted a lot of my own money trying to find work in this time and appointments i have a sick note saying im unfit for work yet they tell me i must attend or be sanctioned. I am happy to comply with the rules however there claim and comitment is wrote in such a way it could be hard for somone who is unemployed to understand. Would leave this 0 stars unfortunatly there is no option for that. £10.40 was deducted per day yet i only recieve £220 per month max if they are taken £10.40 then the tax payers are being robbed. Very poor service waste of tax payers money. read more