This establishment needs to take a big reflection on there food and customer services. I ordered a burger in hopes of a great meal, yet received two burnt patties and buns. I wish I could explain the bite into this brown paper bag, but I'd rather warn the rest of you. Never make my mistake ! read more

JLB Eatery - the " Crazy Burger " - Burgers Near Me - Cypress, Texas

I am convinced they put literal crack in their bugres! It doesn't make any sense why they taste so darn good! I'm quite the burger connoisseur and this is legitimately the best cheese burger I've had in the city of Houston. read more

This was my first time trying food from JLB and let me tell you that it was one of the best experiences I've had! The staff was super friendly and the whole establishment was clean and spotless. The dining set up was spaced and socially distanced enough for everyone to enjoy their meals and remain at a safe distance from one another. We tried the JLB burger for the first time and let me tell you that it did not disappoint. The burger is massive and the meat is seasoned and cooked to perfection. The buffalo chicken wrap also really good! The chicken was really coated in Buffalo sauce and the lettuce was nice and crisp and the size was definitely worth the price. The shrimp were golden and crisp and the dipping sauce was on another level. The fried Oreos were my favorite! The batter was light and crispy and the center was super soft. Everything was made fresh and you could tell that the employees really take an effort in providing quality service! 10 out of 10 would recommend this place if you haven't tried it! The people and the food are simply amazing! read more

JLB Eatery - The JLB burger and steak fries - Burgers Near Me - Cypress, Texas

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Just had my first ever JLB burger. Great service, fast but cooked to order and it was delicious and HUGH! The only suggestion is provide paper towels not small napkins, cuz that burger can get messy and it is large. Facility is clean and staff was constantly wiping down everything. Also was given a complimentary deep fried oreo. YUM! Not cheap but then this was real meat not homogenized fast food burger meat. Recommend the BBQ burger . read more

I have eaten at this restaurant twice and so far the food has been great. The first time I ordered the buffalo chicken sandwich, one thing I can say about this place is they have really big portions and it's awesome especially for me. The prices for the food is a bit high but the portions speak for themselves and I would definitely come back again read more

Big burgers! Big Fun! I love me a good burger and they never fail me! I am always full when I go here! Can't wait to visit again!

You get big portion but the flavor is missing. The food was bland. The staff was nice and the restaurant was clean and organized.

Always good! Always fresh! Never had to wait longer than 10 min for a pick up order huge burgers but not complaining at all! Love

Love this place! Their food portions are always hefty & food taste delicious! The cashier/waitress are never friendly but they are helpful when you're stuck on what to order. They give great ideas of the food you want to try. Our son loves their fried pork chop meal. The bbq burger is to die for! read more

We've been to other JLB locations. The young lady at the counter was very nice & made our experience great. The burgers were also pretty tasty but still seem a little expensive. Overall we would come here again. We liked it better than the other locations because it wasn't as busy inside and it was nicely decorated. read more

Excellent spot for a burger. I had the bacon advacodo and my wife had the Buffalo chicken both were great!!

Messed up my order, I had to go get more food for my family for dinner even though I already paid for enough food for my family for Dinner. The problem was handled very nonchalantly when I called and I was promised a credit for the "difference" in what I paid vs what I received (even though I got food I didn't want). Then when I call to claim my "credit" I was promised, I was told I only had a week to claim it. You completely mess ip my order and my dinner for my family and then restrict my timeline to claim what I already paid you for? I'll go to Burger King from now on. Beyond pissed. read more

JLB Eatery - Burgers Near Me - Cypress, Texas

Love this place! One of the best burgers I've ever had! I decided to get the double meat burger and had to take half home, they are huge! I will definitely be going back. So glad they are in the neighborhood! read more

Holy hell, the best burgers are literally 2 min from my house! They have the best burgers and fries in the city! I just wish they would stay open a little later. read more

Excellent service and food. We had a burger which was massive and juicy and regular fish and chip which were fresh and hot. Thanks

The waiter named issac had a lot of attitude for no reason but the waiter named Karla is hot.

Love this place the girl taking my order was very nice and gave us some recommendations had great service. And the burgers were huge. I little pricey but definitely worth it. read more

This is one of our favorites. Nice portions and everything is good on the menu from the wraps to the pork chops. My favorite is the fish sandwich read more

Burger was good. Service really bad!! Nothing was hot. Chili cheese fries had no cheese and they must have forgot to heat the chili.

Good Food but added 1.95 for Onion rings is not good.Mikes Seafood across 529 has 2 large piece Fried Catfish with a side order which can be Onion Rings at same price of 5.99....plus drink is about 8.50 plus tax.It was 13.35 here for 2piece with rings plus tax.Not even close.You need to compete better because my choice from now will be Mikes. read more

I eat a lot of burgers. This is THE best burger you can get for many miles. Holy crap. It's good.

Hello this is for the owner. My name is Felicia I saw in your establishment on 2/26/2022 @5:55pm my receipt #37. I ordered a double chesseburger with no tomato and a 2nd burger with extra onions and a three piece fish. I live 20 minutes away and was very excited to eat my burger with extra onions. I cut my burger down the middle started to eat it but didn't taste any onions. I ate the half only tasting one one onion. I wasn't satisfied with my orders I paid 40 plus dollars not to have my order right. Christian and Bryson was working this day. I called the store and spoke with Christian I informed him that my burger had a lot of lettuce but no onions and no tomatoes on it. I didn't want pickles on my burger. He apologized. I asked to speak with a manager he said he had customers and will be right with me instead I got hung up on. I call back 23 times to get through. The it finally rang and I was speaking back with Christian. I ask for the manager again then I started speaking with Bryson. I told Bryson about my order and that I did not have extra onions on my burger. He argued with me that he put a hand full on me burger. I express that he did not and that it was a lot of lettuce old looking lettuce on my burger. This went on for about a two minutes and Bryson hung the phone in my face. I tried calling back and he deliberately not answer the phone. You don't treat customers like this. He does not have customers service skills. I went back to your establishment to talk with Bryson. He kept me waiting and then finally decided to speak with me. I showed the burger to him it had old lettuce and very little onions. He claims that was extra onions. I told him that it was not. He never offered to remake a burger or half a burger. He only offered an argument with a paying customer. I ask for the person that is over him he told me that they weren't there. I ask for their name he wouldn't give it to me. So I ask for the certificates that are supposed to be present in this type of establishment and visible to the public. They were kind of hidden behind the register in a corner. I would for the owner to give me a call please. Bryson does not have customers service skills you should never argue with a customer you should always Diffuse the situation. I would like Kay Yun to give me a contact me this terrible evening for me better. read more

The BEST Burger in town!!!!!!!!! Their fish chips is soooo GOOOD, I prefer England style fish and chips it's so GOOD. Also if you love churros and funnel cake! read more

I heard about this place from my boyfirend he went on about how good the food is and I needed to try it. When I went I fianlly saw what the hype was about. It's a little pricey for burgers but you really get what you paid for. The burger is huge and delicious! read more

A few days ago, I have heard from a few of my peers that a new JLB had opened up near where I live, and decided to give it a try. I ordered a to go for the Crazy No Bun, Buffalo Ranch Chicken, and a kid's meal Mini Corndogs for my family and they absolutely loved it. The quality of their meat is phenomenal and well seasoned, and also seems to be homemade. Personally, I am not a huge fan of corn dogs myself, however, first bite in and it was extremely crispy and a taste that I have never quite expected (in a good way, of course). The Buffalo Ranch Chicken is also flavorous and has a nice crunch to it that follows really well with the ranch and buffalo sauce. Not only is the food top notch, but the customer service is very pleasant, as the workers are extremely nice and really knows how to treat their customers kindly. After just one visit, my family and I plan to come here again in the near future. read more

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