Jim and his staff are extremely knowledgeable and professional. Everyone I have come in contact with has gone above and beyond.

I have nothing but good things to say for the cases he has done for me. Went above and beyond for a divorce I had to take care of. The price was better than I could find and the service unmatched. I even had the pleasure of politely asking a rowdy ex client of his to leave. Thanks Mr Ross and staff. -- read more

I Did hired this firm unfortunately by mistake I paid him for good amount of time after few years I find out this law firm it just nothing just as a joke & bizarre a lost almost 4 Family And Business Cases plus so many of my evidence for my case has been lost in this office I never recovered anymore also thousand and thousand Dollars paid them !!!!!! PLEASE DO NOT DUE BUSINESS WITH THEM !! read more

Absolutely the worst.... Beware!! Unprofessional Lack of Knowledge and unethical... if you are looking for lip service or paper pushers... this firm is for you. read more

This law group was to issue me a refund from 2021. They have yet to do so after leaving various emails & voicemails.

As a business owner with an online presence myself, I am hesitant to leave negative reviews unless they are a reflection of the company as a whole, and not of one individual representing the company. In the instance case I believe this negative review is more than warranted, and I implore any one reading this to view the photos I have attached to my review on their Facebook page for a fuller and more complete understanding of my experience with the Jim Ross Law Group (I could not upload photos to this site). They validate my one-star review and hopefully deter anyone from making the same mistake that I did. This firm burned through my $3000 retainer in less than a month and did NOTHING in my case. They drummed up billable hours that were either blatantly false or played no part in achieving my legal ends. I am blown away by how poorly this firm handled my time-sensitive issue, as well as their communication skills. I cannot speak for all the glowing reviews on here, but I can definitely relate to and sympathize with all the negative reviews. To be fair.....maybe I just had a bad experience and it is not the norm. But this is a law firm - not a restaurant. Do you really want to take a chance with your legal issues, which in most instances affect the rest of you or your loved one's lives, on a firm that can so easily disregard their duties while deliberately bilking their client's out of their money after failing to follow through on the stated objectives. I again ask that any skeptics or curious individuals who are considering this law firm please view my Facebook review of this firm to see exactly how it interacts with its paying clients. Mr. Ross sounded like a great guy on the phone. He was able to lure me in with my money, and that is hard to do. He looked great on paper and his online presence is what convinced me to go with him. He is running for mayor of Arlington - where I live - and at first I thought I would vote for him. However, after seeing how he allows his underlings and associates to act so unprofessionally and unscrupulously concerning their duties - fiduciary or otherwise - even after he was put on notice, I cannot in good conscience trust that he will manage the affairs of my city any different. Not only has Mr. Ross lost my confidence and business (I have hired another firm), but he has lost my vote. read more

Stay away from this law firm! We hired the firm for a breach of contract on home construction. We stayed with the firm for nine months. Our first attorney left us without a word. The case then fell on another lawyer who also left the firm without tell us. They would not communicated with us to update our case. We can't get a hold of our lawyers; they did not response or call you back. We called the office on a daily basic, but no one in the firm bothered to response. Our time and money were wasted. read more

I have had my case for 11 months with Jim Ross Law group and have not been contacted since paying for my retainer fee. I have had 3 different lawyers at this firm in this time, and each one stated they would give me a call to discuss my case and only once did that ever happen (then that lawyer quit without even telling me). I only even found out my lawyer got changed 3 times because I call every couple of months for an update, just for them to respond by asking who I am and what do I need! There must be internal issues to have lawyers that quit so often. I am just as far as day one with my case, and I am disappointed that I kept having faith in them. Now I am out money from them, and have wasted a whole year with my case. I would never recommend this law firm to anyone. read more

I swear to god this is the worst place. I'm going thru a divorce and it's been more than 2 yrs and they have change me 3 different lawyers useless . I have spend more than 10k and for what!!!! every time I get a new lawyer I gotta tell them my case again and again and again cause they don't even read my case oOhhh and JIM ROSS promise AND JUST FEED YOU LIES we're fighting for half of the money assets, spouse support and make him pay for the lawyer expenses. DONT BELIEVE WHAT HE SAYS THEY JUST WANT YOUR MONEY .... now I'm stuck with this guys they want me to settle in the mediation . Nooo this is not right they eve. Say it i for you is sentimental for us is money so basically they don't care about you. JUST YOUR MONEY read more

They do not communicate well. You send emails and get responses back saying they will check and get back to you. They never get back to you. They receive papers that need to be processed and sent on, and they sit on their desk for 25 days until you ask what is going on. They blame everything on the paralegal. Part way through the divorce, they switched lawyers on me and had to reexplain everything. Ricky D read more

Khie Johnson and prelitigation team was great on my case. She made sure I was informed the entirety of the case!!! Perfection is the best word that comes to mind!! read more

Stay away from this law firm, they have major problems getting back to their clients. I have had them over a year in a divorce case and every time I call there is a new person at desk. You will have to leave several messages by voice mail and find they absolutely do not get back with you. I changed to another one of their attorney's after complaining to the owner of the law firm to find out that the next one has not replied to me in 3 1/2 months. Contacted this attorney's legal secretary by email with not reply, only to find out she no longer works there. When you have a trial, they wait to the last minute to get the facts from you. A bunch of young attorneys that are irresponsible. Stay away from this law firm... read more

I have had the worst experience with this law firm. When I spoke with Mr. Ross on the phone on day 1, he lured me in and gladly accepted my down payment of $2,000. Never spoke to him again, only his team of lawyers. 4 months later I have a running bill of $9,000 plus and am still no where. I stopped paying them and Now the lawyers tell me we are not a good fit because they have too many clients to answer my questions. In other words, they like to go to court and send me a bill. Never did they ask my opinion on how I want to proceed. I am a client that does not understand the court system which is why I hired/needed a lawyer. It would have helped if Mr. Ross would have explained that in the beginning when I was calling around trying to find the right lawyer for my case. I knew the first time we went to court, I should have fired them. I guess that's why they didn't want me at the first court hearing. I had to insist, practically beg to be there. I am fighting a battle for my 95 year old father of neglect and abuse. Now I am fighting with lawyers on top of trying to make sure my father is taken care of. The last thing I need is to fight with lawyers when I desperately need their help. If I could help just one person, I would strongly suggest go somewhere else. read more

Stay away from this firm. Had to deal with multiple attorneys, high turnover rate. No representation. I have the body cam from officer with vehicle positions, obvious who's fault it is. Accident report states it is the other persons fault from the accident investigator. The lady that hit me says multiple times in the interview " I just don't know what happened". When she gets to her insurance, she says I veered into her lane. She has nothing stating in her favor and these guys cannot prove anything. Naturally her insurance will take her word over mine because they are the one paying. Insurance and attorneys are a joke these days. Nice job guys! read more

They where horrible.. Amy Loren something like that. Lost all my photos to accident. She was pregnant so she rush my case so she could get paid. I lost all the way around. Still have back pain a. She advised me it was best offer at mediation but she never even spoke a word. The Ross office got paid but me and my wife got screwed royal!!! read more

I have been fighting custody battles for 18 years and it is never something a parent wants to do but it happens. In all of the countless attorneys I have had, I have never had one as thorough, adamant, driven, and impressive as Linda Castillo. Watching her cite our life events, corner the opposing party into revealing their lies was so jaw dropping. I trusted her with everything after sitting with her. I have never had an attorney sit with me for hours like she did, or be able to remind ME of things I had forgotten in my own life. My ex husband refused to go to the new trial, and I KNOW it was out of fear. She never backed down and she portrayed all my frustrations and fears through her impressive arguments and statements. HIRE HER read more

Jim greeted me cheerfully on an early Saturday morning and we discussed my issue. In plain English he patiently laid out a course of action including payments, items and actions I needed to satisfy, and the likely term of things to come. It was not a quick and easy case yet still throughout I experienced the same initial respect and regard. The experts informed, advised, and guided me with professional, courteous transparency, focused on the most expedient, inexpensive conclusion to an unfortunate situation. His office has what seems to be an all encompassing staff of law experts so if there is ever a time myself or anyone I know seeks legal aid I will direct them to Jim Ross Law for the best application of the science and philosophy of law. read more

The Jim Ross Law Group prepared our families Wills and Medical Power of Attorneys. They were done quickly and accurately and the staff was very helpful in fleshing out our concerns. I was very happy with the advice and experience working with the office. read more

This is such a good law firm, they have helped me tremendously in a custody case. I can't recommend them enough. Thank you to the Jim Ross Family! read more

Jim Ross, his attorneys , paralegals & entire staff have been straightforward, diligent , knowledgeable & conscientious. My family has utilized the services of this firm & are glad we did. I highly recommend you consult Jim Ross & his team before securing a lawyer. Randy Z read more

They forgot about my case for 6 months! Their communication was non-existent. They burned through my $3000 retainer quickly and racked up a ton of additional charges that I feel could have been avoided if they handled my case correctly the first time and didn't completely forget about it for 6 months. Ultimately I received the goal I wanted in the end but I am not happy at all with they way they handled my case. Stay clear if you want to be fully informed about the status of your case and want it resolved in a timely manner. read more

This law office is a joke. I wouldn't recommend this law office. No return calls or updates on case. He will be nice on first consultation and takes your retaining fee but wouldn't work for you. And he doesn't pay the chiropractor their part fees after they settle case. Find a really lawyer on avvo.com read more

Wonderful staff and very helpful! I will never go anywhere else for legal advise. The staff knows what they're doing and they handled my case within a reasonable time. Thank you Jim Ross and your wonderful staff for all your help! read more

I have never left a review before on anything, but I'm so beyond disappointed in this firm that I felt I had to say something for everyone else out there. THE WORST EXPERIENCE IVE EVER HAD! I call and email to try to get updates and no one reaches back to me. It's been months since I've last heard anything. I've been more than patient with this whole experience and they continue to let me down. I was excited the first day because things went great with the consult, but now I know to never come back and to not recommend this place to anyone. It's a shame because some of the workers there were very polite and friendly but the way this office is ran is a complete joke. No communication and no effort read more

They don't return calls. The office is lax. They promptly charge you though! They do not give updates on your case. They do not keep their word on what they are gonna do. Then they have someone call to ask you about your service, nothing changes. I heard from Jim himself and still nothing has changed. I'm stuck until my divorce is final. read more

IF I COULD GIVE A NEGATIVE STAR AS THE RATING, I MOST CERTAINLY WOULD One of the biggest mistakes that I have ever made was coming to these guys for help. I had the simplest cases imaginable for a law firm to take on, I just needed them to file one simple settlement agreement, I was told if both parties agreed (which we have), that it would be wrapped up within 30 days, that was on June 30, 2016, it is now Jan. 3rd and this case is still open and on going and absolutely NOTHING has been resolved! I was told to go ahead a pay the settlement check in October, which I did, and to this day my paychecks are still being garnished as if no payment was ever made. So now, not only have I paid the other party in full, but I also have paid an additional almost $2000 on top of that via paycheck deductions. I have reached out to Jim Ross' family law team and all they say is that the judge signed off on it.........THAT'S IT! No additional help or suggestion or nothing!! All the while they steady send me a monthly invoice chipping away at my retainer money even though they have done nothing to earn that. Word to the wise, if you have a family law issue, do yourself a huge favor and SHOP AROUND!!! These people have lied to me from day one and are extremely unprofessional and are just con-artist! This whole experience has been nothing short of a nightmare in working with this people! read more

If you need a awesome lawyer go here! They take the stress off you and handle everything! The staff is very friendly and respond quickly.

I went in for a uncontested divorce. Jim was real nice in our initial interview, of course. Once I hired them, I couldn't get any answers and never got called back. I always had to call back to get directed to my attorneys voice mail. I'd state what I needed and never got a call back. I always felt like I was bothering them. At least the receptionist was nice. When I did get someone on the phone, even for a minute, I was charged. Even if all they said was that they had no new updates. How can it take 6 months for a uncontested divorce with no kids? My ex wasn't avoiding the divorce. I should have just filed it myself. Highly dissatisfied and obviously not my real name was used here. read more

Once Mr. Ross got involved he worked with me to right the situation. I feel his make good was genuine and sincere.

It took almost two years for a personal injury case and out of the 15 grand the insurance awarded me I got 2 thousand while they got over 7 thousand and that was after Jim told me his self that at the least i would get half of the remaining balance after medical bills are taken out. Oh and all this knowing I am nearly homeless with an infant. I wouldn't even give them one star. read more