Does excellent work and dont add things on that arent needed. Would definitely recommend them to…read moreothers.

Disrespectfully hung up on me when I called them asking if they could help me with an emissions…read moretest. I understand not being able to do it, but to hang up the way they did left a bad taste.

Had a slow leak in one tire. Searched the internet & saw Cochart's reviews. I went there & I was…read morewelcomed immediately. They quickly found the nail in my tire & fixed it. I was there no longer than 15 minutes!! Great professional service by this local business & my experience could not have been any better. Highly recommend them!

Quick service Great price…read moreNever need to make an appointment Car side service Cochart tires Ordered what I needed tires arrived quickly

They are a little bit out of the way but they are a great auto service place. I feel sort of like…read morekeeping them a secret. I had some noise with my brakes and they replaced the ones that needed replacing...more importantly they didn't replace what I didn't need.

Great place with on the spot knowledge and innovation. I came in with something rattling under my…read morecar and they took care of it in a matter of seconds. Thank you very much for your time!

TL;DR: Excellent customer service, fair pricing, and clear communication of expectations and…read morepricing. A few weeks ago I had just gotten into Sturgeon Bay and my check engine light came on, shortly followed by my car warning me that my transmission was overheating. Panicked I pulled over and googled for mechanics and the top result was Young Automotive. I called and spoke with Nick, I explained my situation, that I was out of town, and that I was right down the road. They weren't able to look at my car until after the weekend, but they got me into a loner car, were super clear about what the cost would be for the loner as well as evaluating my car, and within 15 minutes I was on my way home. It turned out that the issue had warranty coverage with Ford and Young Automotive went above an beyond by transporting my car from their location over to the Ford dealership (Jim Olson) for me since I live 2 hours away. They extended my loner rental at the customer rate and when I showed up to return the loner and pick up my car from the dealership, they gave me a ride over so I didn't have to Uber or find a cab. I typically do research before I pick a mechanic, handyman, ext, however research wasn't really an option in this situation. I am beyond pleased with the amazing customer service, clear communication, and reasonable pricing. If you live in Sturgeon Bay and are looking for a mechanic I can't recommend Young Automotive enough. And if you are like me, just swinging through town and your transmission overheats, they are the ones I would call.

I am new to Door County and I was looking for a reasonable reliable auto service shop. Young sends…read moreout numerous coupons for basic service, oil change, flush and fill coolant, etc. I decided to try them. I was told that by friends that Young was one of the more expensive places but I decided to see for my self. I got an oil change and flush and fill coolant. using coupons It was a little more than I thought it should be but when I picked up the car and drove for a mile smoke started coming from the engine and the warning lights went crazy telling me to stop immediately. I saw the engine was very hot on the thermostat. They had flushed but not filled. There was no coolant in the radiator. I waited for the engine to cool down and I called them. I was told it was almost closing time and they might not be able to do anything. I immediately drove back with a hot engine. There was no excuse or attempt to rectify their mistake. In fact, they told me I should have checked the radiator before I left. I could have lost the whole engine.

I'm done with this place. I've used them several times for basic mounting and balancing, and…read moreignored the inconvenient fact that they are cash only - no credit cards - in 2016. But every time I go to bring them business now, they can't get me in, it'll be several days, even for the simplest of requests. It's sort of what you'd expect at a yokel gas station in the middle of nowhere. Your car breaks down and Cletus comes out with a greasy rag to look under the hood before telling you it'll probably be a week or two before they can get that new tire for ya. It sadly seems like a lot of Door County businesses. Behind the facade of a vacation wonderland, the local full time residents have to deal with high priced, mediocre mom and pop businesses.

WWARNING! WARNING!…read more DON NOT BUY A NEW CAR FROM THESE PEOPLE!!!! I bought a Chevy Bolt from them with a five year bumper to bumper warranty and they refuse to honor it. They tell me that since they changed from Olson to Patriot they are not EV compliant, even though they SELL Silverados! It is the same store, same shop same staff. They even replaced the battery on my Bolt when I bought it, so I know they are equipped to work on it. Here is the kicker. I need the WINDSHIELD WASHER PUMP FIXED!! This has nothing to do with being and EV. It's just the windshield washer. To make matters worse, the service guy I spoke to, in person, basically told me the could WORK on the car, they just wouldn't honor the warranty. These people are friendly rip off artists. They will smile at you and lie to your face. BUYER BEWAR

Scheduled my 2015 Chevrolet Sonic to have the timing belt replaced at 200,000 miles. At the end of…read morethe day that they were supposed to do the work they told us they did not have the tools necessary for the job and I would have to reschedule. This same thing happened to my daughter. They appear to not care about the customer's inconvenience in having to give up their car for multiple days because of their inept workplace habits.

On vacation in Egg Harbor. Ran over a screw. Tire was flat after a day...which was Sunday. Had…read moreFix-a-Flat and filled it to get back to town without towing. Chose LeFevre because they were closest but also because they had 5 positive reviews on Google. I was surprised there was no Discount Tire or Tires Plus in Sturgeon Bay but LeFevre was it. Drove on my half flat, they were busy but brought my car in right away. Couple things, first they weren't too pleased about Fix-a-Flat because "it is messy" but they dealt with it. It was either Fix-a-Flat or pay for towing 25 miles. Second, Monday's are typically busy for them due to scheduled appts so you might want to call ahead which I didn't do. All told, I arrived, they got me in quickly, were done in 30 minutes and charged me under $25. While they aren't overly friendly, they were efficient and inexpensive. I would recommend. :)

Never have your car towed here for service. Had it towed in the late afternoon and the next morning…read moreI called to check for an update. Guy says he knows nothing about it and doesn't have time to repair it either. I ask for keys which he easily and quickly finds. ON THE ENVELOPE it has car type, issue for repair, and phone number of owner. I asked why hadn't he called to inform us about the car and that he can't repair it or have time for it. Again states he didn't know anything about the car.

Don't even consider this dealer. Experience went from bad to horrible. My dad did all the dealing…read moreup until we go to the dealer, get there and are told well there is a damaged piece we found upon inspection but we ordered a new one. I thought it this should have been taken care of before we came by replacing it with another vehicles piece. Found scratches on the new car and the "deal" I got was so so for that. Get to the financing and it took longer than expected so the finance man left before it was completed. Now I had to "rent" the car I was supposed to buy and go back to do the paperwork. Go back on Monday and I am pressured to buy more crap I don't want or need and was stupid and fell for the "Patriot Package". I was lucky and they didn't have time to apply it so the next day I changed my mind. This is where we have a huge problem. Try getting a refund from these people. It took me 2 weeks, lots of calls to many people, and they had no documentation on this so I was accused of trying to get money for something that was on my car but indeed wasn't. Finally get them to agree I am owed and they will not return the money to me and say it has to go to the finance company. I at this point have no trust in the place and want proof. While trying to get this or the money in a check to myself I was hung up on by Crystal in the office. She is by far the rudest "professional" I have ever experienced and a poor excuse of an office manager. She refused to give me her supervisor when I called back, said I started it, and then started not answering the phone. She also made sure the other girl didn't answer when I called as well. I have been in customer service my entire life and even if you get customers you don't want to deal with you have no right to hang up on them, not answer the phones, or refuse their calls. This business has 5 year olds running the office and is the most unprofessional business I have ever dealt with. Every time I think about this car my eye twitches. I despise this vehicle and wish I would have backed out while I could have.