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Jewelry Connection

5.0 (2 reviews)
Closed • 11:30 am - 5:30 pm

By appointment only

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Black Rock Galleries

Black Rock Galleries

2.5(47 reviews)
53.7 mi
•$$

The gallery has many stunning items which can be easily accessed from the QR codes and or numbers…read moreon the tags. Displays are well done and excellent. The place is huge and requires a two trip minimum. Customer service excellent and informative.

I never leave bad reviews, but this was truly a terrible experience. I went to pick up an expensive…read moretable I'd won and immediately noticed multiple flaws not mentioned in the listing (including splotches of blue paint on the tabletop, multiple water rings when only one was flagged in listing, etc.) The pick-up person agreed with me on the flaws and promised my credit card would be refunded, but that she was too busy to give me a receipt at the moment. Unfortunately, I trusted her. The charge went through the next day and my Black Rock account was mysteriously deactivated. I left a voicemail again requesting the refund and asking why my account had been deactivated. Someone from Blackrock finally called me two days later, claiming in an openly hostile tone that she'd refunded the card two days ago (AmEx disagrees). When I asked if she would send me a refund receipt and asked why she seemed so hostile to me, she hung up. I called back and she refused to answer or explain why my account had been deactivated. Talk about unprofessional. I have no table, no refund, no receipt and no account. It's clear this company is shady and trying to ghost customers. Obviously will be contacting AmEx and BBB about these unsavory practices.

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Jewelry Connection - jewelry - Updated October 2026

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