Went there to get a watch battery, ended up doing that and getting a durable Titanium wedding band. Staff was super helpful also.

It all depends on who you deal with. There's an individual here who is very condescending when it comes to the value of the jewelry brought in for repair (even if it was purchased at the store) If one advertises oneself as a jewelry repair shop, the value of the piece should be respected for sentimental reasons. Whether or not it's an item worth thousands or hundreds or mere dollars, the repair costs. If they don't want to repair the items they sell, don't sell what I was told was 'inferior' and not worth repairing. read more