While shopping for my sisters bride maid dress we saw a sign in their window stating, All Stock up to 70% off. We decided to check out the store. My sister found a few dresses and started trying them on, while trying on one of the dresses it showed a lot of cleavage and the woman working made an inappropriate comment about how much she liked my sisters chest. After she tried on another dress and liked it. My mom and I (bride) went to the till to pay for the dress, the woman told us it was $480 and when we enquired to what the discount was, she said it was a new dress and there was no discount. When we pointed out the sign she said that only applied to the front racks. We were all exhausted at that point so we went ahead with the dress. She pinned it for alterations and when asked if the cost was included she said no and that it would be another $220.
Later that evening we regretted leaving it for alterations based on reviews we read and how our experience went. They were closed until Tuesday so that's when my mom and sister went back to get the dress back however they had already done the alterations. When they went back they dealt with a different woman who confirmed that they should have gotten a discount on the dress of a least 20%. Instead of refunding a portion of the dress she gave them 20% off the alterations. Which is still a saving for the store and not rectifying the situation.
After paying for the dress they made my mom sign a copy of the store receipt which we later found out was indicating we knew it was a final sale. They never once mentioned that to us.
Overall I would not recommend this store and find that their business practices are not honest, pushy, and inappropriate.
If I could give negative stars I would. read more
