I didn't know who Dr. Fredrick was until I read my hospital notes. I remember he was always direct…read morebut kind with me whilst I was in the ICU. What I remember most about him is he always asking for my tv remote :0) to turn down the volume b/c I was using tv as a distraction of being very scared in the ICU. I apologize for having the volume up when you guys came in for your morning consults. Thank you for the great care and kindness you gave me Dr. Frederick I have never forgotten about that even though it was last year.

One of the few things that can comfort a person when they're their most frightened is someone who…read morecarries an innate calm, confidence, and intelligence. That person is Dr Frederick. Dr Frederick and his staff are some of the finest medical professionals I've met, let alone been a patient of. I've been seeing him for over a year now for my autoimmune liver disease and he has been the most reassuring, encouraging, helpful Physician I've seen during this process. His staff are professional and meticulous. If you're a bit scatterbrained like myself, they'll send you helpful reminders and phone calls regarding your upcoming appointment. If your refills run low, it's a quick phone call and an almost instant refill. Most importantly, Dr Frederick takes to heart your unique case. He's unafraid of reaching out to colleagues for input and will utilize all possible avenues to achieve an understanding of what's ailing you and what's most likely to help. I am a very appreciative patient of Dr Frederick's. I know his job must be extremely taxing and stressful, but he makes the effort to appear calm and reassuring in all of his encounters. It's the part of being a physician that can't be taught in a classroom. Even when news of my condition isn't the most positive, he does his best to infuse hope into his explanations. I only wish I could do more to express my gratitude.

Dr. Cabansag is very thorough and kind. I am definitely in good hands while in her care and have…read morebeen a patient of hers for 2 years. She has helped me control my symptoms, provided me with treatment options, and is always willing to take the necessary time to speak with me about any questions I might have. Her attention to detail is much appreciated. The office staff is very nice and professional as well. Anyone that is looking for a GI doctor in San Francisco would be well served making an appointment with Dr. Cabansag!

PATIENT BEWARE: they charge 3X market price. I met Dr. Ho to discuss my SIBO, and the meeting was…read moretotally useless - ended up being billed $790 for 30 mins. Dr. Ho seemed uninterested in finding solutions. Didn't ask diagnostic questions, didn't suggest options. The meeting ended with a dead end and Dr. Ho saying "I can't help you unless you're dying" and "the best I can do is prescribe you a low dose antidepressant". I appealed the bill and got incredibly rude messages from Stacey Atwood, the office manager. Don't waste your time or money here. You won't get medical advice and you'll get shaken down.

Dr. Conlin is friendly, professional and listens to patients. The prep really is the worst part of…read morecolonoscopy procedure. When you meet him, he will put you at ease and will explain everything. Colon cancer is preventable. Just do it!

Saw Dr Conlin for esophageal spasms. He was very knowledgeable in explaining the handful of reasons…read morewhy this was happening and what treatment could look like but understandably wanted an endoscopy to see what was going on. Everything was kind and copacetic until scheduling the endoscopy. I called back to ask just a ballpark amount for this procedure since I didn't yet meet my deductible. Front office demeanor completely changed and I was made to feel that I was asking something offensive. In a series of calls I was yelled at and given lectures on how American insurance works, told "that's not how this works", told that my insurance company would never provide me something like this and nor would they, told I need to call the facility/an anesthesia contracted company/pathologists/a lab on my own, that I needed to somehow know every CPT code they might use (which I got sooner from google than them), tax ID codes to the facilities, etc. What I was never given was a ballpark price. I was asking a rough guess. Not for full accounting charts and graphs. I had no idea if this costs $1000, $5k, $10k. Never got a single clear answer from Dr Conlin's office and they refused to tell me even what their doctors fee was so I could somewhat gauge that portion (saying "what we charge depends on your insurance") Ultimately it was my insurance co that said the average out of pocket cost was $1700-2750 for this area, but Sutter affiliates had higher than average charges compared to other hospitals for this. My gut told me not to go here, but I needed this issue looked at. My endoscopy appt was made for 9am, but the appt reminder calls I received all said to show up at 6am for a 7am procedure time. NBD. Arrived at 6am and presented my Covid test but they said they would not accept a rapid Binax test (the type of Covid test was never clarified prior and this is what the county hospital and SF dept of health use in urgent care). They wanted me to pay to get another rapid test next door. Thanked them for their time and told them this was all the signs I needed to not go here. I felt I could trust Dr Conlin himself but did not have a positive experience here due to the scheduling and front office experience, and distrust of the obscure billing practices under the Sutter umbrella. I unfortunately would not recommend. Ultimately went with another endoscopy center that was more kind and immediately helpful with this info.

Their office would not accept my three insurance plans as payment and insisted on having me give…read morethem my credit card to get an endoscopy. Unfair business practices They had the facility give me the bad news 2 hours before my planned procedure, no personal courtesy to clarify why they needed more than my insurance.

Great caring highly professional really thorough doctor! Can't recommend him highly enough!!read more

Not sure if Dr. Terdiman read my review and so changed his behavior, if I caught him on an off day,…read moreor if he just does better when he has test results. (Of course, just so you make an informed choice yourself: he may also have been nicer because I posted the magical words "risk management" and "tenured law professor" - either of which cause doctors to shift their care. And I also got referred through the VIP coordinator due to my concierge doctor.) I had my colonoscopy done at Stanford, which is usually great, but the doctor didn't have followup til ... three months later! I sent the results to Dr. Terdiman, and he responded by email within a few hours with a detailed analysis. It was incredibly re-assuring, and he didn't rake in the big bucks that doctors get for procedures like the colonoscopy itself. My osteopath, Mathew Gilmartin, says he thought that Dr. Terdiman is very caring and responsive with his other patients. So I stand corrected in my earlier negative review.

Review is for Chris. She got her supervisor to reach out to doctor to see me despite his no longer…read moretreating my issue.

Neil Stollman is a luminary in his field. His knowledge, compassion and caring for his patients…read moregoes beyond any other doctor I've ever met. He's kind and follows up with personal notes to let you know that he's there for you in case you need him. The kind of doctor you feel safe the moment you meet him in person. Unfortunately he will retire sometime in 2026 or 2027.

Dr Stollman is a class act. I came to see him after visiting with a different GA doctor who didn't…read moreseem to pay much attention to my individual case. Dr Stollman was very engaging and easy to talk to, and genuinely eager to answer all of my questions. He answered my questions perfectly, citing what research can tell us and where things become a judgment call, and citing numbers to guide the judgment call. He was fantastically prepared, he had studied my medical record and knew about everything that's happened to me medically in the last several years. Like he could probably give my primary doctor a run for his money. Color me impressed and very glad to have found him.

Dr Binmoeller was a fabulous dr to work for back in 2010 when I worked for Emmi Medical Billing In…read moreStockton. I heard nothing but good things about him. I wish I would have had my brother see him in 2017. If you want a wonderful caring dr for your procedure, then you would want to see Dr Binmoeller in SF.

Service was the best and gets an A. Communication was the worst I've ever seen and gets an F…read more Getting on contact with staff takes days and you never know if message was received.

Very relaxed and caring; very knowledgeable and diligent. He solved my problems and his support…read morestaff was excellent.

Amazing doctor. I was initially referred to Dr. Mendiola by my OB Dr. Green back in 2010. By the…read moretime I made an appt I was having serious issues. In a flash, he diagnosed the problem and I was on my way to healing. He was very personable and very respectful. Both procedures I've had with him were pleasant and both times, he followed up. He was very thorough.

This review is purely for the office staff, as Dr. Qwan is very good at what she does. She is…read moreknowledgeable and personable, if you ever are able to actually get in touch with her. I have called AND messaged through MyChart, and weeks have gone by with no response. I can't imagine that she isn't losing patients left and right because the staff that runs her office is incompetent.

I wish I had read these reviews before selecting Dr. Kwon for my colonoscopy. I had no issues with…read moreDr. Kwon, but her office staff is beyond rude. I was in for a screening colonoscopy and two polyps were found and removed. I was charged because they found the polyps. But under the Affordable Care Act, patients should not be charged if polyps are found during a screening colonoscopy. I am appealing with my insurance company, however, this woman Susan from Dr. Kwon's office threatened to send me to collection and then hung up on me. What kind of treatment is this? If their staff treats their patient so rudely, what does that say about their practice. Beyond disappointed and unfortunately probably nothing will get done because there is no way to give this feedback to the doctors who might then actually do something to ensure their staff can better represent their practice.

Dr. Cabansag is very thorough and kind. I am definitely in good hands while in her care and have…read morebeen a patient of hers for 2 years. She has helped me control my symptoms, provided me with treatment options, and is always willing to take the necessary time to speak with me about any questions I might have. Her attention to detail is much appreciated. The office staff is very nice and professional as well. Anyone that is looking for a GI doctor in San Francisco would be well served making an appointment with Dr. Cabansag!

Office staff is terribly rude and unprofessional. Almost impossible to get through and when they do…read moreanswer the phone their attitude is snippy and condescending. I had a procedure and tried reaching out. Dr. Cabansag was very slow with replies (despite her claim that she replies in 24-48 hours). I made several phone calls to the front desk; when the lady finally did answer she said something to the effect off 'why do you keep calling' !? Dr. Cabansag also confidently misdiagnosed my condition and thousands of dollars later she had the gall to suggest I redo the procedure with her. Went to another doctor and had my issue then diagnosed correctly. 0/5 for front office. 1/5 for Cabansag, mostly because she gave my a free brochure for a procedure I didn't need.