On Approximately Jan 28 2026, my husband was admitted to this hospital with a red tongue. He had…read morebeen fighting & winning his battle with prostate cancer for 7 years & this hospital does a new treatment called Histotripsy for cancers metastasized into the liver. So long story short, he spent 2 weeks in this hospital and they gave a sepsis did Not properly diagnose it and admitted they were giving him the wrong antibiotic then killed him. Plus as it was spreading the nurses kept saying it was not (see pics) so I had to make noise and immediately the doctors all came in & sent him to intensive care this was his 71st birthday. The next day the in charge nurses from the oncology floor he was on, came to intensive care in tears apologizing. Once they figured out it the correct bacteria they starting treating him on Feb 12 & he was improving, watching Nascar Friday Feb 13 & looking forward to the 500 on Sunday but they insisted on a DNR and a port in his neck. They then overloaded him & gave him a heart attack. Which killed him. I was running to take a shower & they called & said he had a heart attack so I asked to reverse the DNR - They said they had gotten a pulse but broke his ribs so they gave him morphine & killed him again. They even brought in an allergist who said the red tongue was an allergic reaction when it was Not!!!! Odd thing is I tried to get a lawyer so his death would not go unnoticed records but the lawyers say he was old . 2 weeks before this he was going to PT 3 times a week for his back & looking forward to riding his motorcycle once the weather got warmer. We had gone to Florida in December. So not the youngest person but definitely not Old. Now that very unfortunately Kyle Busch died over 10 days from the sepsis (as my husband did) maybe some attention will come to the poor diagnosis of sepsis. So the only way I can warn people is to start posting it with pictures (on the top part of the page) . I hope this saves someone's life. Miss you every day my dear husband. He was my life and they took him!!!!

This is a formal complaint regarding the conduct of a nurse named David in the Care Transfer unit,…read moreon September 3rd Background: I have been cleared for discharge. I have been waiting for several hours for three standard discharge items: my visit summary, a doctor's note, and my physical therapy referral. My IV was scheduled to be removed at 3:00 PM and, as of 7:10pm, still not been removed. What occurred: After I asked about the status of these documents, David entered my room in an aggressive manner and confronted me, saying "why do you keep asking for extra stuff." I calmly asked what "extra stuff", since I have only asked for the routine documents required for discharge. He answered "you keep asking for extra stuff!". I asked "why are you speaking to me this aggressively?" I tried to exit the room He then physically positioned himself, sizing me up, and held the privacy curtain closed so that I could not exit the room. When I asked to speak with a supervisor or someone who could handle my discharge, he refused to get anyone. During this same period, David was at the nurses station browsing the internet on the computer and was not attending to other patients. He has declined to remove my IV, declined to provide the discharge documents, and declined to escalate my request. Why I am escalating: I am a patient recovering from a serious infection. Being confronted aggressively, physically blocked from leaving my room, and denied access to a supervisor is unacceptable and made me feel unsafe. No patient should have to ask multiple times for basic discharge paperwork, and no patient should be intimidated for doing so.

Worst care ever!!! Extremely rude at reception. Cursory exam after a 2 hr wait during which someone…read moreelse was diagnosed with something really bad. Of course they couldn't disclose what it was (Hippa) but all of the sudden they were in a frenzy and giving out N19 masks (but failed to communicate to all the patients that we need to replace our masks with these immediately). Not really their fault for the potential exposure but the communication to the rest of us sitting in the waiting room was extremely poor at best, they were far more concerned with their own protection. I will never be back! The patient with the issue was treated like a leper, told to leave, go straight through the waiting room and not stop. Wouldn't it be safer to get us out of the waiting room first?! So unexpected from a Hackensack Meridian facility, especially since they are located right across the street from the hospital. Once seen, I explained to the doctor that I had a reoccurring cold, sore throat, fatigue for 2 mos. and suddenly an eye infection. He looked at my throat for 2 seconds, never looked in my ears, did not take my temperature, but promptly prescribed antibiotics and eyedrops. It was the most inadequate exam I have ever experienced. I am still reeling from it. I would rate it a zero if I could!

Extremely rude staff. I was told two people ahead of me and waited 11/2 hours. They took people…read morethat came in after me too! The computers were down and the garbage was overflowing. Will NEVER come back here u less they get new more efficient staff. Also called because website was down and gave my info to be out on the list. When I arrived I was told I lied.

My 85 year old Father had a procedure and missed breakfast and lunch. The hospital kitchen would…read morenot prepare him anything at 3pm when he returned back to his room.... starving from not eating since the night before. Not a good thing so we had to grab him lunch from cafeteria... ugh!!! Please change the policy!!

Very efficient, excellent doctors, effective treatment. I never have to wait very long before being…read moreseen and wouldn't hesitate to return. Highly recommend.

I owe the wonderful doctors and staff here more than I can say. They've actually saved my life at…read moreleast once that I know of, and the average wait time - well today, their front desk staff of one brilliant woman had me in a doctor's office in under 5 minutes, during which time she updated my insurance and was just an all around calm presence while handling what has to be an an incredibly stressful job. The doctor and his medical assistant took remarkable care of me, and frankly may have saved my life again. In any case they provided amazing, compassionate care of the sort that's often all too hard to find elsewhere. I've had similarly amazing, desperately needed care and treatment at other City MDs in New Jersey and all around New York City. You're in the best of hands here. Five stars aren't enough, but they're all I have here. That, and my deepest gratitude.

Very clean and bright in the waiting room, although at one point the music was so loud in the…read moresection I was sitting! I found it kind of humorous, though not going to lie. Reception was super busy the second the spot opened, but the staff were all patient and very efficient. I was tested for Covid (so exciting, right?) but was negative! Then was told it was probably just a viral infection...nice. I like that the doctor just suggested rest, nutritious food, and staying hydrated, instead of giving me medication or antibiotics "just because." It was quick and super easy to book online!

horrible staff. took over an hour to get in to my appointment. took walk-ins before me. rude and…read moredisrespectful and honestly just mot a good enviornment.