Disappointed with the sandwich artist service, the individual who made my sandwich was talking to another costumer while making my sandwich and did not ask me if I'd like my sandwich Mike's way. He assumed a lot instead of asking me. This just resulted in the individual who was going to ring me up to complete my sandwich after he had already touched the register and that individual did not change gloves or wash hands before adding my extras. Very gross. However, the cashier who rung me up was a different one but he washed his hands prior to handling the cash register which I was surprised considering the prior actions of his fellow co workers. read more

I went here Friday afternoon on 7/21 and the place was nice and clean. There was a gentleman who was complaining at the cash register regarding the points that he earned. The people working there handled the situation tremendously despite how this individual was acting. I wish I got their names so I could give them all a shout out but I guess this will have to do. They gave myself and others in the line coupons as well even though they didn't have to nor was I expecting them to. Service A++ at this location. When it came to the food my wife got a regular turkey provolone on white and I got a giant super sub on white for myself. I would have to give the sandwiches an A++ as well. We will definitely be back! read more

I ordered 4 giants all double meat and the entire staff started making noises like it was a burden. #3 #7 #17 #17 Once the person who was cutting the meat heard the 2 number 17's he ripped his gloves off and started shaking his head. I stood back as was confused and it got really awkward. The young man who was in charge of the vegetables was the only person who was positive working super hard. The girl at the register was super rude as well. I asked for a bag and she said "so you can't carry it?" I just shook my head in disappointment. $90+ dollars and this is the service there. Has gone waaay down. read more

I had chicken phillystake sandwich. It was good but lacking in seasoning. Some of the chicken pieces were tasted too chickeney. I believe there's definitely a scope for improvement. read more

I had visited six weeks or so ago and was so disappointed with my food that I felt obliged too contact customer service. Well Brock emailed me back and encouraged me to give them another chance. I went there last night and what a difference between my last visit, and this one. I had the best sandwich I've ever had. It was so good in fact I contacted customer service to let them know, and ask where I could leave a review. read more

This jersey mikes is conveniently located at a major intersection in Poway and let's you get a sandwich nearby while en route to your next destination or chore for the day. The parking can be very tight when crowded during busy lunch hours. The sandwiches are consistently made with Jersey Mike's standards and it's good to know your sandwich will still taste the same whether in Poway, Scripps Ranch or etc. We had the Chicken philly with grilled onions and peppers. The sandwich was good and the cheese was great. The bum was fresh. I would have preferred a bit more meat for the giant bun but overall this was a healthier option than a steak philly. There are other phillys in SD much better than here, but overall sandwiches here are well done consistently. read more

We had a birthday party at FIT club today and ordered two boxes of sandwiches from this JM's location. Pick up was easy and quick. The Subs by Box is basically four giants cut into small sandwiches. The presentation is pretty cool. The box lid folds up and in so that it displays what sandwiches are what (see pic). We tried a variety of sandwiches : cali, #6 (roast beef), #9 (club supreme), #10 (tuna). I forgot the numbers on the 2nd box ( I think it had the Italian, turkey, and two others). All the sandwich bites were wrapped wonderfully. The bread and contents stayed in place. We LOVED how they offered 'mike's way' in the to go squirt bottles. They bottled the vinegar and oil separately. They also gave us plenty of pickles and peppercinis on the side with a plastic tong. Oh - and also sliced white onions were put in a separate container! The bread tasted fresh and soft. My favorite was the club sandwich with smashed avocado. Friends loved the tuna sandwich as well. This was a great idea for a pool party. It was easy eats which tasted fresh and satisfying. The presentation and packaging were great. We would use this location again. read more

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It's been quite a while since my husband and I have returned to this Jersey Mike's location. Last time we swore we'd not go back due to their stale bread on more than one occasion. So today, we tried again thinking things must have improved... Nope! Stale bread on both our sandwiches. So disappointing. Definitely the last visit to that location. Too bad since it's close to home. read more

Nice staff, always seems like people are happy to be there. Good sandwiches every time. Thank you!

The worst. I came here to get lunch for a business account and I was embarrassed to give them their food. One of the gals got a tuna wrap and the girl who made it basically rolled it into a smushed little ball, it was in no way a wrap. The other sandwich was a turkey provolone grilled, can't really mess that up but the same girl who made the wrap sloppily wrapped it and threw it in the bag. $25 and change for 2 sandwiches and 2 chips is ridiculous for the mediocre food and presentation. Also, there was a big piece of meat just thrown in the cooler. I hope it wasn't to be used later but this scares me about what's happening in back of house. read more

Jersey Mike's Subs - This is gross and concerning. - Sandwiches Near Me - Poway, California

I wanted to redeem my birthday reward for a FREE regular sub but was unaware that it doesn't cover a gluten free regular sub. Nowhere in the reward does it state that it doesn't cover gluten free bread. So.... The young lady who rung me up told me that because its gluten free I HAD TO PAY. I ended up paying $1.50 extra to cover charges. I was livid. I am a frequent buyer of Jersey Mikes but this might have done it for me. Terrible customer service and I will not be going here anymore. The least she could've done was let me off the hook this time around or use spare change. Please train these young kids on what good, quality customer service is, because that is not it. AND on top of that they put cheese on my sandwich after I SPECIFICALLY said no cheese. Thanks for your terrible customer service! Wont be back EVER! read more

My daughter and I came in and did that thing where it takes forever to order because we're also ordering for my son and wife at home so we only have notes of what they want. Dana and Josh were awesome in being patient and helpful. They both were very positive and I really appreciated their excellent service. Also the food is great! read more

Had a coupon for a free sub. The staff insisted it had to be used on the app. The coupon doesn't say that; says the exact opposite. Second bad experience with this location. I am done. read more

Jersey Mike's Subs - Actual text of the coupon's conditions. - Sandwiches Near Me - Poway, California

I will not be returning to this location. The staff is slow at night and the place is dirty. We got two sandwiches and didn't even eat them due to sanitary circumstances from the staff. I am not sure how to get my money back for this disaster late night dinner but we wasted $20+ and we threw them in the trash at home then went to in n out for dinner. read more

Just wanted to leave a good review because they were really friendly and made a delicious sandwich. Definitely my favorite sandwich shop in SD read more

The staff here are super nice that I feel really inclined to tip theme every time because of their great attitude and great customer service! Parking here is easy because it's not at a busy part of the plaza. It is next to a lot of other shops and in the same general area as the Target. I love getting the club supreme because you get roast beef, turkey, and bacon all in one sandwich. Their roast beef is super good! I highly recommend! read more

Delicious. I've tried several Jersey Mikes and this one is one of my top two. What's different you might ask? The people who work there. Kind, friendly, they keep all aspects of the restaurant clean. This the first time ever that I have thrived their sub in a tub. What a great treat. I also want to commend Jersey Mikes for their handicap accessibility and their forward approach to the bathroom situation. Way to go. read more

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Staff is always friendly and the quality of the meats and veggies is good. Only complaint is that the phone orders are not on time for the two times I have ordered by phone. Update 02/13/20 Looks like no improvement on phone orders. Ordered 30 mins ago at 610 pm, app said ready in 15, still waiting..... read more

Not sure how ordering online should take longer to get your order started then walking in. But I walked in at 11:27 and by 11:48 I have watched 18 people go through the line and my order not even started. Knowing it was a grilled order I picked up other food and beverages first. Now the kids shakes are melted. At 11:50 a walk-in customer got his grilled sandwich made. So extremely disappointed! Six others have come in to pick their to go orders and still mine is not done. Finally at 11:57 my online order was made. read more

Jersey Mike's Subs - Receipt of my order. - Sandwiches Near Me - Poway, California

ABSOLUTELY AMAZING SERVICE I always come here to get my sandwich after work and it's always made so well! Shoutout to Ray he remembered my order and got it out to me quickly, the workers here always work quick and efficiently to get everyone through the line and get there food! Can't help but love this place :) read more

There was a spider that ran across our sandwich and the employees forced us to take the spider out. They didn't even offer us a refund. Gross and now we lost money and we still are hungry. Never going back. read more

Jersey Mike's Subs - Spider - Sandwiches Near Me - Poway, California

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I really like these sandwiches but the staff at this location was a bummer. They weren't friendly and It seemed like being in there was an inconvenience. After having such a great experience at the Poway rd. location I was a little thrown off with the weird vibe here. I'll stick with their new location. read more

This is my usual Jersey Mikes I go to. Came in for double points Friday. I walked into the store with the manger throwing spices around in the back and yelling at employees about the spices. Decided to eat at a different location, not worth the double point drama. read more

I ordered online through here the Turkey provolone WITHOUT cheese and extra meat also with added ingredients like Mayo, mustard, pickles etc and came home with the break NOT TOASTED, none of the ingredients in fact it was so bland and dry. And also with cheese on it. Not only that they were freaking rude when I went to pick up my order. This place sucks. SUCKS. I also had to use my card 5 times then because it didn't work I had to manually enter it in. Horrible all around. read more

Slow as hell. 2 kids working and just taking their time. Completely understaffed I had to walk out it was so embarrassing. They kept asking customers to repeat their orders 50 times. I saw doordash drivers waiting for 30 mins for orders that were supposed to be ready on arrival. Whatever cheap asshole runs this place should Hire some more people it's awful. Never seen such a poorly staffed jersey mikes. Poor delivery drivers wasting their time they could be delivering orders standing here waiting for the 2 kids to mess up everyone's order. read more

Today I called and placed an order with a young lady name Cheyenne at this location some of the items were from picky eaters aka co workers and I was extremely worried of errors. When I got there I was greeted by two girls at the front counter and Cheyenne quickly came to the counter to finish helping. What was the best I was worried about hot sub going cold and they actually were making them when I got there so they stayed hot. Cheyenne was very helpful and listened very well and took the order correctly to please all of us ladies here at Lab corp. Thank you Cheyenne for the attention to details while taking a phone order and thank you and your staff for the kind customer service when I walked into the store You ladies rock! read more

Picked up a mobile order and only realized at home that one of the sandwiches was wrong. Tried to resolve it through the app and heard back from corporate but the store owner did nothing. Tired of paying for other people's mistakes. read more

We love Jersey Mikes! Always a great experience and tasty subs!! The bread is fresh and we are always served with a smile.

It's frustrating for me to leave 2 stars, due to my family eats here weekly. The issue is, if you go to other Jersey Mike's, they weight the cheese, then also weight the meat. I would say 3 out of 5 times they usually add more due to noticing it's under weight. Poway has new employees all the time and I feel half of the ones I buy are under weight. Poway NEVER weighs and if you ask, they say the scale is broken. It's been broken for over 6 months!! For the price of the sandwiches, they should be doing what every other jersey mikes does and weigh. Again, the food is great, but Poway needs to step it up! read more

Pretty sad when you place an online order 45 minutes ago and arrive only for it not to be ready while customers in line are getting in and out all while I'm standing here. You guys need to make it more of a first ordered first served basis, you have 1 person making sandwiches for about 15 to go order tickets! Meanwhile 4 people are making sandwiches for walkins. As an owner you have to see how ridiculous the optics are of this to the average customer. read more

We usually have to go in because the option to customize things with what we are looking for is just easier when you're there. And Jordan is the best, always sounding like she's in a great mood, and happy to help with our meal. She was very encouraging to our son who takes pride in ordering his own food. We go back just for the experience rather than subway that is in the same plaza. read more

Terrible service at this location. Add 10-15 minutes to any take out order estimate. Snail speed.

Been coming to this location since it opened and for some reason the last 2 times I have had poor sandwiches as in not the usual amount of meat. I usually order the #3 and in the past would have plenty of ham on the sandwich. Today it was very poor almost as little as Subway puts on their sandwhiches and why I never eat at Subway anymore. Wondering with COVID if they Jersey Mike's is cutting back on costs with less meat on their sanwiches. I love Jersey Mike's and always have because in the past they were not skimpy on the meat. Wondering if this is the new norm? read more

I'm not sure if Jersey Mike's Subs is franchised or not, but I always get quality service when visiting any location. I visited this location last week and arrived about 20 minutes before closing. Normally, if teenagers are manning the restaurant, they groan and roll eyes, unhappy that people are walking in so close to closing time. But not these guys! My sandwich was made well, the service was great, and the staff seemed genuinely happy to be there. read more

Jersey Mike's is the best chain restaurant for subs, hands down. They are consistent with how they make subs and prices are the same regardless of the location you go to! The bacon isn't the best (skinny, sometimes flimsy) but I can't get enough! read more

This Jersey Mike's is the best. They always makes my sandwich just the way I ask with generous portions. Its always fresh and delicious. I love using the app because it's fast and easy. I can order it, pay for it and just walk in, OR even have it brought to my car and it's perfect every time. They have a great product with excellent employees. thanks so much read more

This place is a joke. Placed my order online, showed up to the store ten minutes later and no sandwich. So I wait around and watch people that came in a good 5-10 minutes after me walking out with their sandwiches. Then mine is finally ready, and despite specifically stating not to put something on the sandwich, they put it on anyways. Well done Jersey Mike's! Never patronizing your locations again. read more

8:23pm No Hot subs only cold. They need to let the surface "cool off for cleaning." I asked if they are open until 9pm and he said yes. Unreal. Luckily the Jersey Mike's just across the freeway serves hot subs until 9!!! read more

I always come into the store and I always receive excellent service and a delicious sandwich. Today, a girl named Leyna helped me, and she went above and beyond in helping me out and really made my day. I will definitely be coming here more often. read more

I had the big kahuna cheese steak, it was really good. I never had jersey mike's before and I have to say it was pretty good. I had the regular, my friend had the giant philly cheese steak, it was too big! Prices were like any regular sub place. The energy of the workers was great, very friendly and nice. I will definitely go back, want to try more of their subs! read more