OMG I've fallen in love with this sandwiches place by way of my son. He was at a track meet and I was in route and I was looking for a sandwich to buy him from Subway. There was no subway nearby so I thought about this place. I found one close to where I was. I purchased a turkey sandwich on white bread with the lettuce, oil and vinegar, salt and pepper. Very basic. I was a little nervous that he wasn't gonna like the sandwich because he's been used to eating Subway nonetheless from the Track field. He yelled out I want more of that sandwich. It was delicious. When we got in the car, he expressed more about how delicious it was the bread, the freshness of the meat, the freshness of the shredded lettuce, and the ingredients. we raved about this place he wanted a morning, noon and night. The service was wonderful and polite and the store was nice and clean. I really like the wood decor and ambience. They also give a free chocolate chip cookie to Kids. And you can earn points to earn free sandwiches. read more

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I came here for lunch since my sons' school was having a fundraiser. I came in a minute after opening and was surprised to see all of the workers already hard at work fulfilling what I assumed was a catering order. They were at least a dozen subs in which meant these guys were here before the listed opening time working on sandwiches. I appreciate the dedication. I also think they appreciated an excuse to take a break as I had 2 employees working in tandem to make my order. They did it quickly and with a smile all while chatting with me in a way that didn't feel like small talk. It really felt like the appreciated me being there & were happy to make my sandwich. Even if that's not true, I appreciated them making it seem that way. My sandwich (tuna sandwich) was delicious. The portions were great and the large size was big enough that I was able to get both a lunch and dinner out of it. So it's a great way to stretch your dollar (though, I will say if you get it Mike's Way, there's a good chance all that oil will get your bread soggy over the day). In all, I had a wonderful, albeit short, visit to Mike's but I was able to get 2 wonderful meals out of it across the whole day. I will certainly be back. read more

Jersey Mike's Subs - Man entrance. Logo is often hidden by the trees - Fast Food Near Me - Northridge, California

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I paid $20+ for this and the other half is more dreadful. The meat is legitimately a penny thick. Do not order from here or you will get this level of service. read more

Jersey Mike's Subs - Slop-wich - Fast Food Near Me - Northridge, California

This is definitely the best sandwich chain I go to. The service is always friendly, the sandwiches are always fresh, and they're always made with care. Every time I go, I can count on getting a hearty sub that's stacked and full of flavor. The #13 Original Italian is one of my favorites. It's got layers of provolone, ham, prosciuttini, cappacuolo, salami, and pepperoni, all piled high on fresh, soft bread with a little crunch from edges. The shredded lettuce, tomatoes, onions, and oregano blend perfectly with the vinegar and oil, giving it that classic Jersey Mike's taste. You can see from the photos that this thing isn't skimpy, it's packed with meats and toppings. The bread itself is what really ties it together. The sesame-parmesan top adds that extra bit of flavor and texture. When you take that first bite, you get a perfect mix of the creamy mayo, crisp lettuce, and the saltiness of the meats. It's a messy, satisfying sandwich in the best possible way. Jersey Mike's just does it right every single time. Fresh ingredients, great bread, and people who clearly care about making a good sub. read more

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Horrible service at this location. One person taking orders...20 min to get a hot sandwich. Grill guy really slow....not doing multiple sandwiches at once Hey, owner, wake up.. read more

We ordered on the app and the food was made perfect, even with all the modifications. Our order was delicious!

Absolute JOKE of an establishment. I come in to get a sub and they tell me it's a 25 min wait while I'm literally the only person in the line due to an online order. How are you gonna not make a single sandwich for someone in person? Refunded and earned another one star review. Short girl with brown hair was the one at the counter. There were literally 6 workers lol! read more

This is literally my favorite jersey Mike's to order anytime I do a catering order for sandwiches. This is the first location that comes to mind because the management and team are thorough and work really hard and provide quality food. read more

Good sandwiches made on time. They won't give you change for cash. I special order my sandwiches to be made a certain way and it was perfect. read more

I always order for pick up at this location. They've gotten better at making it on time. Lunch has a time limit and who wants to stand there waste time waiting and end up with 5-10 mins left to eat. So keep it up. I'm sure others at lunch break appreciate it as much as I do read more

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I've never had any problem with this location. Had a problem at Van Nuys and Sherman Way and that was when I changed to this location. Clean and organized staff. Go #56 and bring back Pastrami read more

Jersey Mike's delivered an outstanding experience! The food was fresh, flavorful, and made with great attention to quality. The staff was friendly, attentive, and made me feel welcome from the moment I walked in. Excellent service paired with delicious subs--I'll definitely be coming back read more

Highly recommend! This is probably one of the fastest locations I've been too. I love how the crew knows me prior to picking up my order. I used to put in the notes extra mayo packets and now I don't and they put my 3 in there. So much love !!! I wish they can get it wrong for once but it's always to perfection !!! Shoutout to main store !! read more

Hi there, everyone I wanted to share this with either management corporate and customers I've never ever encountered the type of service that I received from one of the employees from this specific location today I work around the area I go to all these places in this plaza to eat lunch, today was the worst Day to eat lunch at this establishment this person which is a worker for Jersey Mike's has given me horrible service I've never encountered so much negativity from a person. I have no idea if it's because of my race or gender or the type of way that I was not at the right place at the right time so to speak I went in today about 3:30 PM today to get a mini sandwich a turkey sandwich which I love from Jersey Mike's I considered Jersey Mike's a wonderful eating restaurant to go by your favorite sub. I would consider a 10+ on the food service with with this specific person that gave service for me today I'll give them a minus one I've never ever in my life have felt so humiliated by this employee I asked for my sandwich a turkey sandwich, a mini turkey sandwich on a rosemary bun. I got a plain bun aside from that. She was very rude. I asked her and told her that I wanted cheese on the sandwich and in response she says what kind of cheese or what? What what do you mean by cheese? Also, I encountered that at the same time her asking me these questions about my sandwich that I was going to go ahead and eat She was at the same time felt trolling me. I don't know because she thinks I don't speak English, but I'm a Hispanic Latin woman and she is a white person and I don't mean this to be racist in any way, but it felt in a way that she was Making fun of me how I was requesting how my sandwich to be made and the thing that got to me that I noticed that I don't think she was having a bad day is just that she was picking on me because of I guess my racer gender I have no idea I looked over after I receive my sandwich and she was laughing with another coworker of the type of service she gave me I consider this a negligent part on her behalf that's representing jersey Mike's with the type of food that jersey Mike's sells and profits should give out 100% service to customers Especially how times are now, but I definitely definitely will encourage management. I would encourage corporate to look at this, please look at today's date today is December 2 around 3:30 PM look on your cameras. If you have microphones, please check, but it was really uncalled for of the type of behavior and also the way I was Basically spoke. I didn't really appreciate how she was just I felt mocking me trolling me and making fun of me in a way because of the way I speak the way I look the way I act or who I am as a person. I really feel that if they have people working at this establishment should give out 100% service to be courteous and also to always help the customer not being where what they want to do in a way or the employee decides what's best for the customer in a way without The customer not at knowledge the fact how to make their food that's being prepared. I hope somebody reaches out to me management or ownership or franchisee to reach out to me because I don't think this is fair. I really feel that this is not correct and I am encouraging anyone or everyone that has gone to eat at this establishment and gotten this type of service from this specific person because I go eat at this plaza every single day, not from Jersey Mike's itself, but other places there that I do not wanna mention, but it's not correct. I feel that I wasn't treated the way I supposed to be treated as a pain, customer and a human being. I felt humiliated. I really don't wish for anybody or anyone to feel or to have or experience this type of service from this specific employee again I hope management would reach out to me and also to take action as in to Take matter in their own hands to figure out what to do with this type of situation I am not happy but like I said, the food is 100% excellent there I love the food. I love the restaurant. I try to go eat there as much as I can, but obviously I have to change my way of eating and I love Jersey Mike's so please I would appreciate anyone that has encountered the same type of situation. I have at this establishment, so please speak out your voice and write a review or talk to anybody that's management or corporate to let them know as well that this is an ongoing issue and it's not the first time that this has happened with this specific person there that's actually working on the kitchen line that's taking orders and making sandwiches at the same time totally unprofessional. I would appreciate if everyone just takes a minute and thinks about in their past when they have gone into this establishment to get their sandwich either for their lunchtime or snack or just go out on the town. read more

This location always gets it right!! My sandwich always hits right from this location! Fresh ingredients, generous portions, vinegar just right, I can't explain it but they make it spot on! My go-to is the number 7 mikes way with mustard and chipotle Mayo. The service is great! Super friendly staff who are all so kind! The inside is a regular sandwich shop with tables and chairs inside. Located in a big shopping center there's plenty of parking out front. read more

Jersey Mike's Subs - Number #7 Turkey and Provolone - Fast Food Near Me - Northridge, California

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The best service ive ever experienced and the food was fresh/delicious, this is the best jersey mike's ive been to hands down!!!

By far the best Jersey Mikes I've been to. There's one right next to me but I still go out of my way to get my sandwiches from this location. read more

The Service here today really upset me! They had an excuse for everything! I asked for some of the newer crispier bacon on my sandwich instead of the super soft dry , and under cooked pieces they gave me. And the Lady working told me "they are all the same" first of all no they are not. It's literally impossible to make them all the same. And what happened to ... IM PAYING FOR my food. Why can't I have it the way I'm asking. That's why I come to Jersey Mikes. You guys are so much better than that. :( bad Day here. Smh not only did she swap my bacon out for the SAME old pieces that were put on top , but she put my original bacon from my Mayo side of my sandwich BACK in the same tray! YUCKkkkkk! Like what if a customer later is allergic to Mayo. Please do better read more

Jersey Mike's Subs - The same old dry under cooked bacon I got after making it clear I would like some from the new batch. - Fast Food Near Me - Northridge, California

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Amazing customer service and the sandwiches are made to perfection ! Clean environment as well !

Very rude customer service today just ordering and they didn't answer or ask what I would like to order they just stayed quiet and looked at me. read more

I'd leave less then 1 star if I could, I stood here for 15 for them to make one cold cut sand which while they talk and joke around. Horrible customer service read more

I came and purchase lunch for the whole team. There was one sandwich missing I came back to the store. The manager was kinda little bit rude. He didn't believe me that the sandwich was missing. He had to go check the cameras, but it seems like I'm saying the truth, so I'm not really worried about it. He has me waiting here for more than 30 minutes. I called the store waiting 30 minutes on the line. He says that the phone is out of service, what kind of service did we have that they need a service they need a phone line they need to handle more customer service better especially the manager and I'm still waiting wasting my lunch read more

Jersey Mike's Subs - This is when I went to go pick up my sandwich and they forgot to put it in my bag - Fast Food Near Me - Northridge, California

we have ordered at least 100 times, and at least 15 times they have messed up my sandwich. Lettuce only. ONLY. NOTHING ELSE. and over and over they put tomato, onion, pickle, mustard, mayo. I hate to be the ass$&le that opens my sandwich to check my app order but do I even have a choice? read more

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I came in to this location where the staff that was closing was non caring did not want to help take the order. The guy that was working was wearing black gauge earrings and he looked like he was more interested in drinking his drink than caring about what I wanted to order. The girl that was cooking the food her hair was not in a net not once did she bother to wash her hands. Which says a lot about the cleanliness of this restaurant. read more

This location is literally a block away from me. Spacious, bright and clean. Easy, convenient and freshly made sandwiches that are made right when you place an order. Employees are super nice and helpful. Sandwiches are perfectly made and very tasteful. My nephews and daughter just loved it. And since it's so conveniently close by we will be returning here for sure read more

Jersey Mike's Subs - California Cut sandwich - Fast Food Near Me - Northridge, California

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This location has let me down again!!!(3rd time) I keep giving this place my business because I live around the corner and Jersey mikes is bomb. This time they didn't put any bacon on any of our 3 giant club subs. On top of that I paid for my order as they continued to finish making them only to be accused of not paying for my order when I was walking out. I hate, hate , hate the service at this location! I'm sure I can go elsewhere, but I would imagine the management would rather I keep coming here and they get better at their job. read more

Been coming here for a long time. Found a long hair in my sandwich. Time to find another restaurant.

Don't ever go here. I will never recommend this store. First time coming to this store if I could only give negative stars, I would. This store doesn't deserve good ratings. we ordered 3 sandwiches pastrami, famous mike's philly and mini cold sandwich. When we got home to our surprise the guy gave us wrong sandwich which the club sandwich. We saw him preparing that sandwich when we walked in the store.... why did you messed our order the store is not even busy to get confused. We paid for philly sandwich and served us a cheaper club sandwich. The cashier didn't even give us a receipt. I called many many times but its 15 mins to closing no one answered the phone. I will return the sandwich tomorrow and need my money back. read more

Jersey Mike's Subs - Incorrect sandwich - Fast Food Near Me - Northridge, California

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I guess it is my fault for continuing to try this place...but this week was another FAIL on paying for double meat on my Gluten Free sandwich & seriously WTF; how can they charge for this??!?!? read more

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I stop in here relatively often, and while the staff is always nice and the sandwiches are consistent there is one issue that comes up time and time again that lead to me wanting to write this review. The card reader/register is held together with rubber bands and bubblegum. The system is ALWAYS down or barely limping along, leaving the poor employees to apologize for something that ownership is clearly too cheap to fix. Last time I was in I had to manually input my card info. The time before, a long line of people was stuck waiting an additional 20 minutes because the system just wouldn't work at all. Other times I've had to swipe/chip/tap about 15 times for it to work. For a large national chain this is unacceptable. Jersey Mike's corporate should be appalled that the owners of this franchise refuse to fix this issue. read more

Today is 10/13/22 8:15pm. The guy with the glasses and pony tail wasn't helpful or cared about sanitary issues. The sanitizer at the door entrance was not working, I asked him do you have any sanitizer and he replied no, then I asked him do you have a bathroom so I can wash my hands before I eat? He said the bathroom did not work. He didn't even attempt to help me or fix the issue but wanted me to eat my sandwich unsanitarily. I had to get to napkins and hold my sandwich with a napkin because of this negligence. If anyone sees this please fix this problem. If you don't have sanitizer at least the bathroom has to be open! One or the other! you cannot lose both or you're going to bring disease to the whole San Fernando valley again and we got to go through this covid BS again. read more

This is ridiculous! I like jersey mike but this spot is horrible! The owner should be embarrassed! I go to the spot in northridge on Tampa , the one in granda hills... look at my pictures! They weigh the meat here?? I didn't see them., Most places do and it's loaded .. Cause there's no meat, no lettuce, they were out of pickles, no wheat bread... it's 6 pm on a wends... this is the closest to my house but I won't be back. I try to support small businesses as much as I can.,, and im sure this franchise owner won't care about my post.. thats ok. The strip mall your in won't keep you in business with low quality food like this. It's only a matter of time. This isn't the first time I've had poor service or quality from here but it is the last.. for me. read more

I don't understand how a place can mess up an order when they wrote it down correct on the receipt. I asked for a Cali club, no cheese. They forgot the bacon and added cheese. I can't handle cheese so I just took a big bite. I can't go back and exchange the order because we don't live close. All I'm gonna say to the employees is pay attention to your work. People can get sick if you don't do the orders right. Thank you read more

Jersey Mike's Subs - Be annoying when you order your food and it's not correct - Fast Food Near Me - Northridge, California

Went in to get two giant sandwiches for my kids after picking them up from school... putting my order in a (female) employee seemed like she hated her job and was forcefully taking my order. So, I just ignored her attitude and put in my order since my kids were hungry. Another female associate wrapped my first giant sandwich where I asked her nicely if she could please rewrap the sandwich because it was not aligned in the middle and was kind of falling to the side, she took the sandwich and rewrapped it again with additional paper. I was very happy and told her thank you. For my next giant sandwich... I kept over looking at the hot grill area where they make the hot sandwiches to see if the "rude employee" was not going to do anything funny with my food because I'm a bit worried at this point; because of her attitude. So, while she was putting the ingredients in the hot sandwich; it too didn't fit on the wrapper just like the first sandwich; so again... I asked her nicely can you rewrap it with extra paper you use... she said no it's fine, while doing so, she spilled out the whole half sandwich and started to tuck it in with her fingers; which looked gross because she touched everywhere else with the gloves she was wearing. So, I told her that looks disgusting... why would you stuff it in and squish the whole side of my sandwich?!?! (my whole sandwich fell out and she just wrapped it with barely any paper and stuffed it in the brown bag. When I asked for her name; she threw a fit and didn't want to tell me her name. I said I wanted to contact corporate regarding this matter... she said na... nope nope... and walked away. Another associate told me he would take my name and number and give it to their manager... sir... I don't need to speak to your manager, I want to report this to corporate. So, since she looked like she was ignoring me and not giving me her name, I started recording her to tell corporate who it was going to be that I was indicating. She charges me from across the back counter and is about to hit me!!!!! Who does this employee think she is?! You charging me in front of my kids all because I asked for your name and for you to re-wrap my sandwich? The other employees barge in front of me to block her from hitting me! The guy employee touches my phone and blocks me from recording her actions, when their clearly not taking the phone away from her from recording me or trying to hit me... it's COVID times, your not allowed to be more then 6 feet close to me by CDC requirements. By the way... they were not wearing any masks which is required to prep any food contents by CDC. Horrible experience, disgusting manners and she had no decency in any manners as an employee. Customer is always right! Don't stuff my food with your dirty fingers, yell over my food and the food prep table or charge me acting like your about to hurt a customer that just wanted you to get a rewrap on the sandwich they ordered. I spoke to the co-owner or the jersey mikes location and he says he's in a headache with the other owner of the location and is in a law suit already. Sir, I don't need to hear your problems with management or ownership of a location. I needed you to fix my issue not tell me I'm the aggressor. I have contacted CDC, BBB and couple other sources in law and the food industry regarding this matter. read more

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This place is HORRIBLE. The first time I ordered online. I specifically put on the description to add tomato onion pickles and lettuce. After I picked up my sandwich the only thing it had was lettuce. So I called the shop and complained to the manager. He said the next time I go in they'll give me a free sandwich. I decide to give them a second chance and go in again to order 2 sandwiches. When I told them about my situation the last time they said the manager wasn't there and couldn't give me a free sandwich like the manager said. Since I was there I still ordered the sandwiches. They made one hot sandwich and took 10 min to make the other one. By the time I got the second sandwich the first one was cold already. This is supposed to be a fast food place. It should never take 40 minutes to get 2 sandwiches. I would never come back here again. read more

Jersey Mike's Subs - Supposed to hot but cold chicken sandwich - Fast Food Near Me - Northridge, California

As of today they still have not refund out $9.00 for the sandwich. Jimmy John's is way better with REAL service.

Excellent subs! Easy internet ordering and great service Go to this location frequently read more

So happy with the service I received at this Jersey Mike's location! The food was great and the staff was very attentive, they even accommodated a very last minute request without batting an eye. I will definitely be returning. I just devoured my gluten free Turkey and provolone sandwich or I would've posted a picture with this review. Great job guys and gals! read more

Very poor experience overall: main issue here is the customer service which is very bad. Staff seems overwhelmed and confused, most likely not properly trained, or experienced since this location is new. Zero sense of customer relations, I wasn't greeted properly and staff wasn't helpful whatsoever. Menu isn't detailed nor clear, and staff doesn't take the time to explain much. The young cashier was probably the worst, acting pissed off and not even saying 'thank you, have great day' when handing my change. It probably would be best to teach these millennials manners. (Hoping area manager actually read this) Sandwich was ok- nothing special, it was drenched in oil and vinegar and I didn't enjoy it on top of everything else. I'll probably avoid this place although I work next door. Sad. read more

Well I can tell you their posted time of closure of 9pm is false. It is 8:45pm and they closed the doors and would not even think about servicing, this location has lost my business. read more