My wife came there for an appointment that we waited for one month. My wife had to bring our son who is 19 months old since I had surgery the day before and I'm unable to pick up our son. My wife explained our situation kindly, and respectfully asked for them to make an exception this one time. The associate walks back into the back and comes back in less than 5 seconds and says plainly, "I'm sorry you're going to have to reschedule.", nothing else, and we fear that she didn't ask the manager and did not explain our situation. My wife was frustrated at this time and almost in tears. She goes to the car and calls the office to let them know about what was going on and see about escalating the situation. The associate Daisy answered the phone was rude and unprofessional and was not respectful to my wife, after my wife explained the situation again.
We wish that we could say something about the doctor, but this is as far as we went. read more