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    Jenkins Ross DPM

    3.0 (1 review)

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    1 year ago

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    Boone Podiatry PA - Our Boone Office...

    Boone Podiatry PA

    2.0(4 reviews)
    21.8 mi

    The first visit was a 4 out of 10. He listened but seemed confused how to recommend a treatment…read moreplan. I ordered orthotics and on the 2nd visit, Paul was very short and extremely vague with a treatment plan and left the room. His assistant was more helpful than the he was. Since there's nothing lower than a zero, I'd say the second and last visit was a 0 out of 10.

    I called the Boone Podiatry office to be seen for multiple foot issues, but most importantly an…read moreinfected big toe that had become worrisome. No one asked why I was booking my appointment or if there was any urgency which I thought odd, being a new patient. My appointment was set for a week later. I confirmed the appointment over the weekend via a text reminder from the office. It was for Monday at 2:30 pm. I received a phone call from the office Monday morning at 8:49 a.m. asking if I could be there earlier, as the Dr. was suddenly now going out of town. I was given a choice of 10:30 or 10:45. I explained that I had to drive 45 min to get there so I would take the 10:45 appt. time. By the time I got there (It took me 5 min to find my way around to the back of the building) something that would have been nice to know (as a new patient) I walked in at 10:50- The girl at the front desk ask if she could help me, I said I had an appointment with Dr. Zimmerman at 10:45. She then told me the Dr.was GONE! He LEFT! She said my appointment time was 10:30 and I told her NO it was at 10:45 and explained the discussion I had with (apparently someone else that was in the back.) I asked her if they ever thought to CALL ME and tell me that the Dr.decided to leave? She just looked at me. NO apology! NO- would you like to reschedule?! I'm 55 years old and have never had an experience with such an epically unprofessional staff! It's a direct reflection on the doctor!!! I have never heard of a Dr. walking out on a patient before!!! At this point it's been 3 days- I would've expected a phone call or some kind of apology for the inconvenience. But, NOTHING!! I'm shocked and appalled at the lack of care or concern that this Dr's office has shown me! I will be taking my troubled feet elsewhere!!!

    Jenkins Ross DPM - podiatrists - Updated May 2026

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