Let me start off by saying I missed my initial appt due to friend passing away and i forgot all about the appt. I called today to reschedule and the office manager tells me I can't reschedule because I had two no shows 1 in 2017 and one this year. I let her know that I never applied for this office, I was Dr. Masselall patient for over 30 years prior to me applying for this office. she said we have rule when you no show two times we refuse to be your provider. Well Never appled to be his patient in 2017. I was happy with my current doctor who was in the same office as Dr. Eckman at the time. You said when you miss 2 appts. I never made an appt in 2017 so I Only missed 1 appt. She said well really it's one appt. Then why did you accept my application if I had one already according to you. she had no answer. I did miss my appointment. I told her I would like to speak with Dr. Eckman. She said he is with patients and can't speak. I said I will come and wait and I am on my way. She calls me back and threatens me with calling the police. I called back after I though about it and said don't worry I am not coming out. I dont want to be associated with office manager that's lies to me and the sad part is the doctor will never know this happened. I always here about office managers having all power to do anything. Today, I witnessed it, she label me a bad client off of one appt, and the appt was with a nurse practitioner at that. So I would not recommend this office for anything. Never spoke to the doctor only the office manager with an attitude. so he is good but service is everything to me. read more