This office has a horrific phone system and etiquette!! I called this office to assist my sister in law with follow up while she couldn't because her child was incessantly crying. I was transferred to a "Nurse" which ended up being a voicemail with absolutely zero greeting. I had to hang up, call back and ask to be connected to a nurse, not a voicemail with no greeting. The receptionist (who doesn't seem to have appropriate customer service skills) indicated that the Nurse would place a call back to my sister in law due to my niece (an infant) attending an appt for a procedure with the physician and a fever developing the very next day. Albeit risk of infection is communicated before any procedure, this office would not follow up with a simple call back to address this in any way. If there are procedures taking place at this office, there should be open appointments for the following few days to ensure any possible infection is promptly followed up on. Instead, my sister in law had to bring her infant to the emergency room and risk exposure to other illnesses while sitting in a busy waiting room. read more