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    JCPenney

    2.3 (40 reviews)
    Closed 11:00 am - 6:00 pm

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    I received an email from JCP yesterday. I could have ordered this specific pair of shorts and gotten an additional discount and had it shipped to the store for free. But I chose to go in and when I went to pay, the cashier ignored the several promo codes I had. She didn't say they were online-only (well, thick accent... not sure what she said)... but she made reference to them being expired even though I told her the specific date for each was 3/29. So although the shorts were on sale from $40 to $27.99, you offered me a lesser price through email/online and I wind up paying more in person... no wonder brick & mortar stores are phasing out. I offered my JCP credit card in the hopes there was some discount tied to it as the cashiers have done in the past, but there wasn't and I used Amex. I see no reason to go in person any more. I chose Yelp since they had no email address to which to write... only Twitter.

    Nice variety of Swell water bottles
    Nola F.

    I come here about once a month. My visit two days ago was the same as always. There are no employees to be found, even to check out!! I waited several minutes along with two other customers in front of me. Their selection of kids clothes has gone downhill. They did not have the sizes I was looking for. The quality of clothes is not as good as it used to be. They do have a nice selection of Godiva and Ghiradelli chocolates which is necessary after dealing with this store. The bright side is the Sephora store with the JCP store. They have some great merchandise.

    No space for a wheelchair to pass.

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    10 months ago

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    8 years ago

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    4 years ago

    They don't answer the phone! It doesn't matter which choice you select, it just rings and rings.

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    8 years ago

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    Ask the Community - JCPenney

    Review Highlights - JCPenney

    I went to this JC Penny because my mother was looking for a house dress.

    Mentioned in 7 reviews

    Read more highlights

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    I have bought more than 4 outfits from Sara Mique over the years. I even bought my wedding dress…read morethere. I had the worst sales associate experience ever. I came into the store at around 4:45 pm. I called in advance to inquire if they'd be open until 6 and was told yes and told the associate that I was coming. Once in the store, I expressed some ideas of what I was looking for. The girl turned around and went and sat behind the service desk. I tried one two piece on and asked for a different size. The first outfit she brought was the wrong size. She told me she didn't have a size large. As I was walking around the shop, she suddenly said she found one. She never asked to take the dresses and rehang them, I did that myself. I understand that the sales associate may have been tired. It was undoubtedly a long day. But, I left that store that I've always loved and will never return again.

    I had the most wonderful experience at Sara Mique. I needed a dress for a non dressy event in New…read moreYork. It had to be special and elegant, though. My saleswoman Letitia helped me find the perfect dress. She was extraordinarily patient and helpful - even advised me on the best jewelry and shoes to complement my outfit. I came back to the store a few days after I picked up my dress, because I decided to,lower the neckline a half of an inch. They did it while I waited and with a smile! I am more than delighted with the product and the service. Thank you to all-Joan, Letitia and the excellent seamstress.

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    JCPenney - deptstores - Updated May 2026

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