1. JCPenney

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    Bangor, ME

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    JCPenney

    1.5 (2 reviews)
    Closed • 10:00 am - 7:00 pm

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    Ask the Community - JCPenney

    Kohl's

    Kohl's

    1.6(8 reviews)
    0.3 mi
    •$$

    Is walked in to buy a bunch of clothes . I walked in without any cash in hand. Upon checking out -…read moreI was told $30 cash was available and I opted to put some on my clothes. I had $9.00 left and was told to return on Sunday. She handed me a $30 kohls cash. I went back and went to Sephora so I can spend kohls cash if $9.00 & my new Kohls cash of $30.00 for buying a bunch of clothes. The girl called manager Ben over and he kept insisting I must have changed something or returned clothes and REFUSED my kohls cash of $30. At no time during my encounter didn't manager try to look anything up - just stood there shaking his head saying "You must have returned an item- Where is your receipt for all the clothes you bought the other day" - So now I have to hold a receipt in hand to prove I spent money in Kohls. He argued back with me - no offer of anything -- basically cold and stood his ground as if I was lying and I even said - "why are you treating me in this manner? I'm not lying" Again - totally refused to do anything else and was not professional and condemning "HAVE A NICE DAY" UNPROFESSIONAL JERK- I called & sent in a formal complaint - no phone calls this so far..... no calls .... The Sephora Store worker was sweet and nice but had no clue on products I wanted. She has no idea what the texture spray is from Wow -- and I also wanted a facial cream and she wound up giving me a product was very very expensive without giving me a price. Many other stores have better quality goods. Don't let people talk to You like you're garbage.

    I bought a pair of pants for my granddaughter. They gave me a Kohl's cash automatically for $10 to…read morebe used in the future.. My granddaughter tried the pants on and they were too large so I returned them the very next day and instead of refunding my entire amount that I paid for them, they subtracted the $10 Kohl's cash, which I did not ask for in the first place. So since I have no intention of going back to Kohl's to use that $10 Kohl's cash, they have ripped me off for $10. Be aware if you shop there.

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    Kohl's
    Kohl's
    Kohl's

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    Mexicali Blues - Mike Norton, MexiCali Blues shopper.

    Mexicali Blues

    4.1(20 reviews)
    2.2 mi
    •$$$

    My tie-dye dress I bought seven years ago when I stumbled into the store with my wheelchair has…read morebeen worn every single summer for more than 20 days per summer. It's my most comfortable garment and has been washed after every used with no signs of falling apart. I love it and I'm always complimented when I wear it. Despite the compliments, it's soft stretching cotton, and it keeps me real comfortable. No longer live in Maine, I'm in Massachusetts, but I love the opportunity to buy online with assurance, knowing that I would love whatever I choose.

    Product is pretty lovely, I recently ordered a handful of items because of a big sale going on…read more My issue comes with the shipping: (Order coming from Maine to Colorado-) Placed order on 9/19 Shipping label created 9/22 through USPS 9/23-9/24 it bounced around New England. 9/25 arrived in Colorado! 9/28 left Colorado, went to Kansas...? Sat in Kansas till 10/2 10/5-10/6 Missouri 10/6- Back to Colorado Finally arrived 10/7 at my address in CO. 18 days from placing to receiving my order. I am extremely disappointed, as I was expecting it to arrive for my FIRST wedding aniversary on 10/3. I followed along the Delivery Progress on the Shop app every. single. day. only to be consistently let down. When reaching out to Mexicaliblues customer service via Email for any kind of compensation, they replied with "We cannot control issues with delays caused by postal carriers...you are welcome to file a claim with them!" Just wondering why I paid $10.15 for an extremely poor shipping job? USPS seems to only allow filing claims if the order is still missing/damaged. Very weary about ever ordering from this site again, which makes me sad because the product is totally my style. Hope y'all can do better or make USPS do better.

    Photos
    Mexicali Blues - Jewelry with many crystals to choose from

    Jewelry with many crystals to choose from

    Mexicali Blues - Drums and fun

    Drums and fun

    Mexicali Blues - Outside

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    Outside

    Hot Topic

    Hot Topic

    3.0(2 reviews)
    0.1 mi

    Only Hot Topic I've ever been to, but I must say I am extremely impressed. I'm an 80's lover so…read morethis is a good store for me. The staff is wonderful and very helpful. They always are asking if they can help you and if they don't ask when you do need help, just ask them and they always seem delighted to help. I've been in this store multiple times and I can assure you you'll have a good Hot Topic experience in this particular store.

    Awful. Awful. Awful. This staff - particularly those in management - need to reassess what good…read morecustomer service is. Historically, I haven't had a problem there. In fact, up until recently, the staff has always been kind and helpful. Now, all they do is sit at the cash registers and talk instead of service the customers in their store. Mind you, half the time their "talking" is really making fun of customers in the store. There have been several reports of associates (and believe it or not- managers) being rude to customers. Hot Topic used to be an accepting place where anybody could feel welcome. In recent times, however, they have been caught profiling on a frequent basis (ex: being nice to a customer with piercings and dyed hair, being openly rude to somebody wearing pink, etc.) They have been caught by multiple people calling customers names. The manager, Jeff, is the worst of all. His employees clearly follow his lead. As somebody who works in retail and uses customer service practices everyday, I found this business appalling. Also, as somebody who used to shop frequently at Hot Topic, I am very disappointed that I will no longer be shopping there due to their unbearably rude staff. I will be saving my Hot Topic trips for when I visit the Maine Mall, or I will be shopping online... if anything at all. I feel like a company who would put such rude, incompetent, and unfriendly people in management is not the type of company I would like to be giving my money to. In recent years, I have had several friends and acquaintances who have also ceased shopping at the Bangor Mall Hot Topic for the same reasons. Such a shame. In this economy, especially in such a small area in the middle of Maine, nobody can afford to lose valuable customers.

    JCPenney - deptstores - Updated October 2026

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