Phenomenal! Value…read moreDry was a referral from another small local company whom I implicitly trust. Markus, their VP, came out to give us a proposal and quote. We then got proposals from two other local companies. Though Value Dry was not the lowest quote, we felt by far the most comfortable using them. And we are very glad we did. Our entire basement, which is entirely below grade, has (had!) water seepage due to hydrostatic pressure (water is forced into the house from underground), especially this last year with all of the rain we've had. And we have a huge basement. Markus proposed a new french drain around the entire interior perimeter of our basement, all of the exterior walls: 210 linear feet in total (we have a big basement). He explained in-depth what they proposed to do and why and how. They also added a second sump pump for us. And a battery back-up pump. They sent a crew of just three guys. Roger was the foreman, and you just have to love that guy. Great personality and he calmly and politely answered every question I had (I'm a detail freak). They were fantastic. They kept everything as clean as possible (not completely, but you can only do so much for concrete dust from jackhammers). Their work was very detail-oriented. It was cool seeing the destruction followed by the construction, laying down the new PVC underground drainage pipes, the new concrete on top of it, etc. Roger and I had discussions throughout the week about how best to do several things, like where and how to place the clean-outs (we have two) for the pipes. Bottom line: Look no further. They are honest. Not too expensive. And they deliver exactly what they say they will. Also, just a few weeks after completing our basement they did a smaller job for my in-laws, also local. They were just as happy with their work and with both Markus and Roger and his crew as we were. So this is really two 5 star reviews in one!

Received 4 quotes they wanted me to do work that was not needed. Huge waste of time and said I had…read morea week to make a decision

I'm leaving this review to share a balanced but honest account of my experience. While the end…read moreresult of the project was acceptable, the process was far more complicated and frustrating than it needed to be. The sales interaction set the tone with high‑pressure tactics, including statements like "this price is only available today." We moved forward anyway because we knew we wanted the work done. When I later asked to adjust the scope, the salesperson resisted for nearly ten minutes before agreeing to send a revised contract. The first crew delivered solid work on the drain line and concrete, but the vapor barrier installation was sloppy--uneven trimming, gaps, and inconsistent application. They also removed a board supporting the incoming water line without explanation, leaving it hanging from a wire and damaging the clamp. Their initial attempt to "fix" it involved taping the board to a pipe, which was not a proper or safe solution. The sump pump outlet was also installed in a way that caused the discharge pipe to partially block it, putting pressure on the plug. Communication was another major issue. I was never given a dedicated point of contact. I had to reach out to the salesperson again just to report problems. He forwarded my concerns to the office, and I was eventually contacted by Christal. She was professional and genuinely helpful, but her phone number repeatedly showed as disconnected, and only some text messages went through. I had to call the main line each time and ask to be routed to her. A week later, two crews returned and corrected the vapor barrier, repaired the board, and moved the outlet so it was no longer obstructed. The final work met expectations, but the overall experience involved unnecessary sales pressure, communication challenges, and multiple days off work for corrections and inspections.

Nearly a week ago I called the JES Norther VA office with an emergency request (which the befuddled…read moreoperator did not understand after many repetitions). He said he would refer it to a tech to get back to me right away. Five (5) days later the tech calls me to ask what I needed. TOO LATE BUDDY! I had to -- and did -- find a fix myself. Ordinarily one might say, "so what's the big deal", and I would agree. The difference is that I have spent thousands (50, 60, 70, more?) on JES for a variety of issues. However, that did not seem to guarantee me any increased access to a timely return call for my emergency need. Methinks they are getting too big to be responsive company.

Concepts in Building was professional, ahead of schedule and informative. They encouraged me to be…read moreat the inspection and to bring a ton of questions. They're not only there to service the septic system but also to educate on maintenance. Robbie was our technician,and he did a great job. He even recommended other home maintenance people in the area. Overall a great experience with a family business.

Outstanding work, highly recommended! They did completed our unfinished basement to include a full…read morebathroom.

I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement…read moreproject completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. "we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen." The wall has been completed for 2 months and the same thing happens when it rain. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction.

I hired Matt to install slab doors (doors that are not pre-hung) and I'm soooooo glad that I did…read more They were expensive, custom replacement doors and you have but one chance to have them hung right (making holes for doorknobs, making cuts for hinges, etc. Matt knows what he's doing. He's thinking and strategizing about his jobs the day and night before. He's not in a rush and takes the time to do the job right the first time. I can't say that about most workers that I've had at the house. He also use to work for Pella doors and windows considered the best in their field. He's now on his own, arrives on time, returns phone calls, comes to the job prepared. Wish I had met him years ago. Can't go wrong with this guy.

Encompass Enterprises is non-responsive. Several years ago when I had issues with a job they did, I…read morehad to call many times and my issue never was resolved - and after time, I just dealt with it. Now with a new problem, I have called them repeatedly to speak with someone, but it shouldn't be this darn hard. When you call three times for someone to call you back - and get ZERO calls back - NONE, it seems to me that their customers are just not worth their time. Non-responsiveness is TERRIBLE customer service. 1 Star is actually 1 star too many to give.

NO. Do not deal with this company. Took my down payment and was never seen again. No response to…read moreseveral emails. Thieves.

Excellent experience with ADCO. When we discovered the mold problem, it was so stressful wading…read morethrough the different recommendations from remediation companies. ADCO was unique, their proposed solution actually made sense - other companies proposed things that were too limited or way over-the-top - and ADCO patiently walked through our questions and doubts. The work they did was excellent, they were as clean as they could be, they protected our things, and, critically, they communicated with me as the homeowner. Every day started with a conversation or a text about what they were doing that day, and continued with updates throughout the day. I even got a text when they found a tiny snake in my crawl space! Lastly, ADCO stands by their work. There was a minor issue with something a subcontractor did in our attic, and at no charge to us ADCO sent out a team to remedy it. They even covered some minor resulting costs. I hope to never have a mold problem again, but I'll recommend ADCO to anyone I know who does.

From the owner: ADCO Innovations, Inc. was formed to meet the growing need for environmentally-safe specialty…read morebuilding products. Our company has two distinct divisions - Mold Prevention and Remediation. We utilize advanced building products to eliminate mold in new and old builds. We offer mold prevention services installed by factory-trained, certified technicians. We also offer Air Quality Testing and Lift Tape Sampling. Contact us today to learn more about our products and services!

Rock Remodeling did a fantastic job creating a porch under our second floor deck. We are actually…read moreeagerly awaiting for them to come out and fix that deck as another contractor installed it incorrectly. Rock Remodeling is fast, fairly priced, professional and very friendly. Pure pleasure to work with. Looking forward to seeing them again.

Didn't have good experience for their warranty. They did the under decking for my deck, but it…read moreleaks / drips pretty bad. They basically claim that they don't cover the leaks and it's my problem to take care. They were supposed to come back and cover the big opening were fan was installed, but didn't showed up. Emailed texted, but no response. The warranty basically is no good. Read it through completely before signing. Not satisfied at all