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    AAA Cranberry Township Insurance and Member Services

    AAA Cranberry Township Insurance and Member Services

    (6 reviews)

    This location is a joke. I booked a cruise and flight in December and had to cancel the cruise. The…read morelocation canceled my flight without my approval and did not notify me until I looked at my itinerary online and noticed that it was canceled and got in contact with them. No notification from them at all. Aubrey Santillo was looking into getting the flight rebooked and in the meantime I spoke to Melissa (the manager) who is quite possibly the rudest human being I have ever spoken to. Basically said she was "trying to make it right" and did nothing. She was so ignorant that she hung up the phone on me. She has attitude and has no business working in the customer service industry. At this point I want nothing to do with Triple A. I advise you to never ever use this location, no employee, that I have dealt with is capable of doing their job.

    Was a member for many years, used them twice to replace batteries in truck, great job! There in 30…read moreminutes and price was only $150 or less per incident, very reasonable... Then called for a blow out on interstate 80, west bound, mile marker 89.9 just past the Dubois exit. Was told they don't know where that is at! Would need to do some searching and call back. 2 hours later I changed the tire myself! They never called back or showed up. Pissed! Then three days later same thing happened again on interstate 71 in Ohio, never showed up so I changed tire myself again. At that point was so pissed I got all new tires and a years refund from those clowns, didn't renew this year as my new vehicles have auto towing included in service... Bye bye AAA!

    Jay Bullie - homeinsurance - Updated May 2026

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