Ordered a hot pastrami on rye with mustard. The pastrami was dry, tough and barely warm. Had a tiny bit of mustard on it. Very substandard! The cream soda was ok; guess it's hard to screw up a bottled cream soda! read more

Jason's Deli is one of my favorites. They have a nice variety of sandwiches and wraps, soups, and the biggest baked potatoes you've ever seen. The salad bar is the best in Longview. It's not super large, but always fresh and has a good variety of veggies. On the bar they have garlic toast, and tiny muffins that are sooo yummy. I also like the extras they have to put on salads like nuts, jalapenos and other stuff. The only reason I gave them 4 stars is because of their salad dressing selection. They're suppose to be a "healthy" restaurant, but only offer one low fat dressing on the bar. They should know that regular dressing can totally ruin your calorie intake for the whole day. Over all, I highly recommend this place. I may take my own dressing next time. LOL read more

We love Jason's Deli and frequent them a lot. We were saddened today by the poor customer service. I placed an online order around 10:30 to be delivered from 11:30-12. I received a receipt with an order number so I know it went thru. My order never arrived. I called to check on it, apparently there was some problem bc they did not show my order. Things happen sometimes, I understand that. But I was shocked that the manager did not offer any compensation at all, or even to throw in a free cookie as a gesture for my trouble. I had to insist to get at least the service charge returned. We had a mtg to attend and missed lunch completely. Eventually it did arrive, but not in time for us to eat it. Especially during the pandemic I would think it would be important to keep your frequent customers happy , those who have continued to support their business. A small gesture would have gone a long way. Just poor customer service. read more

Variety of food good food excellent service!!Most definitely will recommend to anybody and great food great food

We love this place! The self service computer and friendly staff are almost as wonderful as the food! read more

I come here very often but I've written review before but for some reason it struck my mind that I should write one. There was one employee named aaron, he was the BEST every time I saw him he asked about me about my day every time and it was nice. I came in recently and I noticed the young man wasn't there, so I asked another employee where he was and they said he got fired for something real stupid then I got deeply saddened. I will miss this young man and the reason I'm giving this a 5 star is because of him, other than the place was just good. If he was there it would be 100% better. read more

For a regular of the many Jason's in dfw, i was disappointed with this location. Very skimpy on the dry items at the salad bar (which is free to customers waiting on their order.) And service needs to be with a big smile, not a 'more work for me' look on your face. read more

I'd like to start this off by saying I LOVE THE JASON'S DELI CHAIN, but this location SUCKS! While in Longview last week I ordered 3 sandwiches and a kids meal for my family, and requested that it be delivered. I was told it would be about 20 minutes, so we waited.... and waited, 1 hour and 40 minutes later I called back to check on my order, because we still had not gotten our food, I was told again it would be 20 minutes. So, 2 hours later we got 1 sandwich, and a really cold bowl of bow tie noodles and meatballs. Neither were things that we ordered, but I decided to forfeit the $40 and never eat there again. read more

On Jan 18 2022. Evening time. I am a delivery driver who makes my living from delivery apps. I have been working like this for 3 years now and never had an issue with Jasons Deli. Jared(Manager) informed me that they will let me know when order is ready. I asked had it been started yet, He said 20min prep time. I asked him again, has the order been started. He ignored my question and said 20 min prep. I asked again if order had been started. He then aggressively came from behind the counter and entered my personal space and said "get out of my store!" I was shocked at this approach. I asked why. he said "i dont like the way you are talking to me" Again, I said, all i did was ask a question. I walked out which means I was unable to complete a delivery to make a living. He harassed me all the way to my vehicle. I then emailed Jason Deli corporate customer service to have this manager reprimanded. I simply ask this same question to every business I work with. This helps me manage my work time more efficiently and economically. It was obvious that Jared does not like being asked questions. read more

Great place to eat. I wouldn't say the food is amazing but their strawberry shortcake sure is! It's always great service when I go there on my lunch break. read more

2nd time here and it's getting better. $7.99 for all-you-can eat salad bar is unbeatable. It's not just a normal salad bar though, lots of different pastas to choose from with a few desserts thrown in. I will be back for sure. read more

Excellent salad bar, great drink choices, choices for healthy eating. The baked potatoes are huge! food and service is always consistent.

Delicious! The food always tastes fresh and super yummy! My husband loves the sandwich 'Reuben the Great' and I myself love the 'papa joe'. Friendly staff always :) read more

Still one of my favorite spots. I've tried most of the menu and I generally like everything. My husband likes the muffs-and I like the panini. It is a busy lunch spot during the work week. Many swear by the broccoli-cheese soup. Good take-out and they also deliver. read more

This is the best and only salad bar in town. They have nearly everything I could think of on a salad bar. Very reasonable prices for the quality of healthy food. I eat here pretty often. read more

One of the best salad bars around. If you want salad for a meal you'll love this place. Free soft serve for dessert too and they have great little muffins on the salad bar that are incredible. They also make a great bowl of brocolli - cheese soup. A little pricey, but it is worth it. read more

Just wish they would learn how to fix a sandwich that wasn't stacked so high for us that like them the way they use to be and get Russian dressing for the Ruebins. read more

Customer service is spectacular. Always friendly and bend over backwards to accommodate any request I throw at them.

Jasons used to be great now its awful the food is good. But when you order something to be picked up they tell you 15min. And you get it and hour and half later and its cold and no apology our were sorry gor your wait heres a free drink on us. Well we wont be back very disappointed two expensive horrible service and we paid thirty dollars for two salads a kids pizza and some cold soup. Never again and if we hadn't already paid for it we would have gone someplace else. read more

One of my all time favorite lunch places in town! The Club Royal sandwich is my go to! And their soft serve ice cream is SO good!

One of my favorite places here in Tyler, I especially love their corn muffins they are just beyond good and their food is light, very good.

Good food, bad service. Maybe an off night or something, but i wont be back and i love their food.

I was EXTREMELY disappointed in the visit to this Jason's Deli today. I called ahead to double check their hours since we were out later than usual. I was told 8 AM to 10 PM. However, when my family (2 kids and 2 adults including myself) got there at 8 PM the cashier was more interested in comparing the weather in their hometowns than taking orders. It took us 15 minutes just to have someone take our order. We should have just left then but I wanted a good salad bar. The only hot item ordered was a cup of broccoli and cheddar soup. In past visits our plates were always brought out but apparently tonight was somehow different. A employee walked over to our table to inform us that our plates was ready. I walk up to get our plates as my soup is being pulled out of a microwave from reheating. I didn't realize the soup was microwaved. I thought it was made every morning and kept warm so I made a comment that I was surprised. The employee ROLLED HER EYES. Apparently we were in the way of the employees tonight. As we made our salads at the salad bar another employee was right behind our every move. I made it a point to make sure each spoon was replaced right where it was...just for the employee to pick it up, wipe it off, roll her eyes and put it back. This same employee followed another family as well. I watched her use her bare hand to push food that had fell onto the of the salad bar back into their containers to be served. If I had known that they were going to be this way we would have went somewhere else. Never again will I come back. Between the attitudes of the employees and the unsafe, nasty practices of the employees unfortunately I'll have to find somewhere else with a nice salad bar. read more

Best sandwich shop around!! The Papa Joe's is a must try!! Head and heels over Mikes or McAlisters.