Bryan and the team are very professional, and have great communication. Made it very easy for me.

Over 2 weeks of excuses and asking for 1 more day but no product. They attempted to charge me 25% restocking fee for canceling (when they never showed any progress). I originally paid $2100. So that's over $500 for stringing me along. They promised a good price, but didn't deliver a product and stalled for 2 weeks. Maybe others have had good experiences, but this was a bad experience for me. read more

They don't inspect anything they sell. They Just shop salvage yards, don't check if engine is good. I received a defective diesel 6.7 and paid $4200 to install it, then found out it was received that way. JASK is giving a run around to refund the labor of $4200. While the warranty states they don't cover labor, the law says if it was received defective, then they claim to have inspected engine is false and void any company "policy". Don't do any business with JASK ! read more

Very Looooong story short, I would describe my experience with Jask auto parts as sketchy AF. I purchased an engine with 54,000 miles, than it was 59,000 miles. When I asked for paperwork verifying the mileage for resale, I got a lot of excuses. Finally I informed them that if the mileage was unable to be verified, the engine was literally worthless. That's when I was told they had plenty with 150,000 to 200,000 miles available. literally double the mileage of the engine I had already purchased 7 days prior. So now they have my $2,000.00 for an engine that they don't even possess that I purchased. I keep getting the run around and demanded a refund. I have no patience for this crap, I'm calling the BBB next and posting this on FB and everywhere else immediately following posting this here. Don't believe anything they tell you, it's all a scam! read more

Jask Auto Parts - Screenshot of email summery of experience so far - Auto Parts & Supplies Near Me - Grand Rapids, Michigan

We ordered an engine on March 16, 2026 and was told it would be here in Arizona within 7-10 days, So now it is the 10 of April and the engine won't be here until April 15, 2026 30 days after we ordered and paid for it !!! This business is a JOKE !! I would Never recommend anyone to use this business as I found an engine in Florida for $700 less with a limited 3 year warranty and 10 day max delivery anywhere in the USA. JASK the SCAMMERS should be stripped of its business license and shut down for the Joke they have turned out to be. read more

Buyer Beware -- Defective Engine, No Resolution I bought a 5.0 L Coyote replacement engine for my 2011 F-150 from JASK Auto Parts (Grand Rapids, MI). On July 23, 2025, I discovered metal shavings in the oil pan before installation and immediately told JASK. They insisted I install the motor "for diagnostic confirmation." Against my better judgment, I did. It was installed on Sept 3, 2025 by Guzman Auto & Welding, and the result was instant trouble--coolant contamination, rough idle, and catastrophic piston failure. Photos and reports show pre-existing internal damage, not installer error. I sent documentation and requested a replacement or refund. Instead of resolution, I got delays and excuses. I've filed with the BBB and Michigan AG. Buyers--inspect everything and get documentation in writing before doing business with this company read more

Jask Auto Parts - Disintegrated piston resulting from installing defective motor from just Automotive - Auto Parts & Supplies Near Me - Grand Rapids, Michigan

Jask Customer Service is instantly responsive, pleasant and helpful. The process should be good, as they offer photos of the part for your approval before they ship. HOWEVER, I received the engine in the photo, but in a rusted-out condition as if it had spent seasons outdoors after the photo was snapped. BE SURE to request same-day and time-stamped photos from all angles. Our mechanic would not install the engine from Jask, and upon return, I was charged the restock fee and shipping mentioned on the website, and ALSO the original shipping, not mentioned on the website. This learning experience cost me $1376 and I ended up selling my broken vehicle. Save yourself an expensive lesson and ask all the questions. read more

The advertised products are not subject to any quality control.....your taking a big chance that they are functioning as they say Customer support is horrible YOU BUY A MOTOR FROM THEM AND THEY HAVE no idea what there shiping You Read there add and see the promise nothing they say is correct Good luck read more

I ordered a rear differential for my Ford Escape through Jask. The part came quicker than expected and was priced well under what other sites were asking. The differential came just as expected, and now my car runs great. I highly recommend Jask to anyone needing parts. Thank you again Jask. read more

I reached out to them looking for an engine specifically a Ford 351 Windsor, the gentleman told me he needed the car that it is for, unfortunately the car is very rare, 1975 Bricklin, which he couldn't find, not a surprise given the rarity of the car however I told him the engine was from a Ford Gran Torino again have no idea what I was talking about. Again, I told him I just need a 351 Windsor engine a very popular engine he had no idea what I was talking about. I asked him how he could sell engines and not know anything about them, he then hung up on me lol. read more

Bought at engine they said only had 75000 received the engine had it installed and immediately had timing chain issues also a rod was thrown because of the timing issue and this company took no responsibility to fix the problem. Instead they hide behind the 90 day warranty even though they they shipped a broken engine. This how they treat disabled veterans, lying about what you bought but they send you trash. Please do not do business with them I'm down thousands of dollars trying to repair a busted engine. Engine has less than 300 miles put on since delivery because it's constantly been in the shop read more

I'd like to give no stars to the company please be aware of what and who you buy from. These guys are terrible and it's foreign owned. The communication is terrible and you are charge a penalty fee if you try to return the part. Faulty parts. Buyer beware warning!!! read more

Purchased a engine from them, rusted and sent a engine with no compression. Out of $4200 plus $2100 for labor. This company is just one big ass scam. They can't comprehend basic things at all. Trying to see if I can dispute my charge with my bank now. read more

Purchased engine sent pictures, I declined engine based on photos. I was originally told engine had 48,000 miles I later learned it had 79,000 miles. SWITCH AND BATE now they want to charge me 25% restocking charge. The only think I've received are photos and bullshit. DO NOT BUY FROM THEM THEY ARE CROCKS. read more

Good. Company I will use again in the future thank you!! Will send a friend great transmission

ordered an engine for a chevrolet sonic, was easy and shipped with no problems to hawaii.

Great job guys, good communication through our the process. Thanks and will refer friends. Will come back if need be.

Satisfied with outcome ,Daniel was easy to communicate with, I would do business with them again.

Amazing customer service and impressed with the great prices!!!!!! Would highly recommend to anyone looking for a good buy.

Excellent service from start to finish. Justin was an amazing customer service rep, and he was very open with his communication throughout the ordering, shipping, and tracking. The engine was clean and had been running great since installation. I highly recommend Jask. Hopefully, I will never need them again, but if I do, I'm going straight to them. read more

Got a great part at a great price. Fast ship. Part worked great. Will buy again from them.

Bought used engine. Told me had 25,000 miles and was compression tested. Engine was a piece of shit. Old engine all cylinders bad. Overheating. They refused to refund any money. Lost $4500 including labor cost. Do NOT use this company ever1! Run! read more

Buying a transmission especially a used one as a very scary proposition especially from out of state Jack's made this a very seamless comfortable thorough and safe process Thanks again Jacks. James Jackson read more

Outstanding customer service! I was looking for a part no longer stocked by the manufacturer for a 2004 F350. I inquired about the part on the Jask website. Within minutes, a customer service representative, Justin, called to answer my inquiry and guided me through the order process to ensure I had the correct part for my vehicle by VIN. Additionally, his savvy handling regarding the shipment of the part ensured I received the part on time without additional handling costs. Jask delivered the part on my requested timeline, unfortunately the dealership couldn't deliver the install the same. Upon delivery of the part, Justin called me back to ensure I had received the part and provided crucial information regarding the installation of the part. Thank you again Justin for providing outstanding technical and customer service throughout the process and not just the sale. read more

I looked for a proportion valve on a 1999 Ford Van all over the Internet. Jask found the part at the best price. Solved my $1200 problem for $375. Great deal. And they tested the part to make sure it was functional. Good place to find hard to find parts at a reasonable price. Thanks Jask. read more

Attempted to get a price quote for engine and agent hung up on me unannounced and texted me to tell me that he had another customer and they wanted to complete their order so I have to wait, which I would've been fine with if he advised that he would call back or to place on a brief hold. Would give a negative review if I could. Super unprofessional and the agent told me good luck on the price I was trying to work with and hung up. Do not use this service or any service with this company . read more

I am quite dissatisfied with this vendor. They sent me a damaged part (a radio bezel), were unable to find an undamaged part to replace it, and then offered to only refund me a fraction of the cost ($125 on a part that's going to cost me over $500 to procure elsewhere). When I complained that this was not satisfactory, the excuse I was given was "This is the best we can do, we're already barely going to make money on this order". Honestly, that's not my problem - if you want to make money, don't sell damaged goods - and if you do, make it right with the customer with a fair refund. I know many people have had good experiences with this seller, but know you are taking a risk and that if the part you get is damaged and they aren't able to find a good replacement, they'll simply offer you a low-ball refund amount. Personally, I advise any potential customer to avoid this seller. read more

Great service and timely response and delivery. Great support and customer service. They're good at helping finding the part for your vehicle and the parts are guaranteed. read more

The customer service is top notch! I was so impressed on how much they worked with me to ensure I was 100% satisfied with my purchase. They will definitely be the first place I call for any future parts I need!! read more

I recommend JASK Auto Parts with confidence. Parts on my 2003 GMC were disconnected. "JASK" sent me the working ABS unit. Thank you to JASK for your professional work! read more

I needed a Glowplug Control Module for my Chevy C5500 Duramax diesel and Jask Auto Parts had one available. It was shipped to me promptly. Reliable Automotive and Diesel mechanics told me they had that part already and didn't need the one I got. I sent the Module back to Jask Auto Parts and they quickly reimbursed me. I would recommend Jask Auto Parts for their professional service to anyone. read more

Robert was a great help, and got me my product with fast and reliable shipping. strongly recommend buying from Jask. Customer service was excellent and I got exactly what I needed to get my car fixed! read more

Do not order from Jask! Unreliable! Salesperson said his name was Mark. Promised to ship my part so that I would have it within 5 days. I paid in full. Waited 7 days, still didn't receive it. Called back and spoke with Mark again. He said UPS had a problem last week. It sounded very unbelievable. I could tell he was just making up excuses. If there was a UPS issue, he could have notified me of the delay. He admitted it hadn't shipped yet. I was not happy. I was going to cancel the order. But "Mark" assured me that he would ship the part immediately even if it cost him extra shipping so that I would have it by Monday (4 more days). I agreed. The next day, I asked Mark to provide me with the UPS tracking number. He said he wasn't at his computer but would get it to me soon. Of course I never heard back from him. Monday rolls around, no delivery AND I get a canceled order email notification. Really? Couldn't we have just done this last week? Absolutely horrible customer service. Do not use Jask and definitely do not work with "Mark". read more

PLEASE, PLEASE, PLEASE, DO NOT USE THIS COMPANY AS THEY HAVE VERY POOR CUSTOMER SERVICE WHEN IT COMES TO DEFECTIVE PARTS SOLD BY THIS COMPANY JASK AUTO PARTS. I purchased a used engine for a 2011 Toyota Camry LE from JASK Auto Parts last December 2023 for $ 2,000.00. Upon receiving the engine my mechanic removed the old engine and installed the 58,000 miles used Toyota Camry engine sold to me by JASK Auto Parts for $ 2,000.00. The engine was claimed to have been tested, fully functional, and had a very low mileage of 58,000 miles as claimed by Ms. Christina Anderson a sales representative from JASK Auto Parts. The cost to remove the old engine and the installation of this engine supplied by JASK Auto Parts by my mechanic Dutch Auto, Spring Valley, NY cost me $ 1,500.00 Immediately upon installation of the used engine bought from JASK Auto Parts my mechanic Dutch Auto, Spring Valley, NY, noticed that the (4) Crank Shaft Position Sensors that came with the engine bought from JASK Auto Parts were defective. I had my mechanic Dutch Auto, Spring Valley, NY change and install the sensors for $ 275.00. The defects with the engine supplied by JASK Auto Parts did not stop with this. Immediately after receiving my car and taking it for a test drive, I noticed that the Check Engine light as well as the Traction Control light was still on. I returned back to my mechanic Dutch Auto, Spring Valley, NY, and asked him the reason for it. Upon conducting further tests it was determined that there was a problem with the Cam Shaft Timing Kit. The code for this defect was sent to JASK Auto Parts immediately. The solution for this was the replacement and repair of the Cam Shaft Timing Kit which would cost me an additional $ 1,250.00 to be paid to Dutch Auto Parts, Spring Valley, NY. The diagnostic cost for checking and determining the source of the Cam Shaft Timing cost me an additional $ 150.00. I requested JASK Auto Parts to compensate me for all these charges as I was within the warranty period of 3 months from the time of receiving the defective engine from JASK Auto Parts shipped on December 27, 2023, and received during the first week of January 2024. JASK Auto Parts and its sales representatives Ms. Christina Anderson, and Mr. Leslie Petrers have been offering me various refunds ranging from $ 750- $ 650 at present. I have refused this offer as to date I have spent $ 3,925.00 as a result of JASK Auto Parts supplying me with this defective 2011 Toyota Camry Engine. I am a small business owner and I use my car which previous to my purchase of this defective engine from JASK Auto Parts gave me 250,000 miles without any problems and I maintained this vehicle well. I used it to meet with my customers as well as used it to get various materials for my jobs until my engine failed at 250,000 miles. I expected more from a company like JASK Auto Parts. At present, they are asking me to send the defective engine back for a full refund of $ 2,000.00 paid for the defective engine sent by JASK Auto Parts. I asked them who would pay for the installation of this defective engine supplied by JAS Auto Parts as well as the removal of the defective engine supplied by JASK Auto Parts which has cost me $ 1,925.00 to date and an additional cost of $ 1,250.00 for removing the engine which would have by then cost me $ 5,175.00 to receive a full refund from JASK Auto Parts of $ 2,000.00 causing me a financial loss of $ 3,175.00 and my nonavailibility to the use of my work car since December 27, 2023 until date. I was willing to forgo all the additional costs and requested JASK Auto Parts to pay me $ 1,250.00 plus the Cam Shaft Timing kit and that would address all the issues because even then I would be suffering a loss of $ 1,625.00. However, JASK Auto Part sales representative Ms. Christina Anderson offered to pay me $ 750.00 on January 22, 2024, and the Cam Shaft Timing Kit, on January 30, 2024, Ms. Anderson reduced the payment to $ 650.00 and this was conveyed to me by email from Ms. Christina Anderson and by phone call by Me. Leslie Peters. This type of poor treatment of a customer after spending this money is going to be disputed with my banks as well as taking JASK Auto Parts for the pain and suffering caused as a result of this traumatic experience.    I am presently renting a car at the rate of $ 300.00/ week for a total cost of an additional $ 1,200.00. All in all, I have suffered a financial loss of $ 4,375.00 and left with a shell of my car that is still in good condition physically except for not having an engine which is the most vital part of the car to keep it running. I am left with no choice but to take JASK Auto Parts to the Small Claims Court in Kent County at the 61st District Court for $ 7,000.00 which is the maximum allowed by the Small Claims Court in the State of Michigan. I am hoping to finally get justice from the courts to have my 2011 Toyota Camry fixed with a new engine and continue to use it for my work. read more

BUYERS BEWARE!!! I spoke with a salesperson on the phone her name is Raina. I called to find out about an engine they supposedly had in stock. I was told that the engine had approximately 22k miles on it and it was a top tier Grade A Engine. I paid almost $3300 to them believing what they had told me was real. Unfortunately they lied to me just to make a sale. When I called in after two days of them taking my money I spoke to the owner Marc and he told me that they never even had an engine to sell me for the money I gave them. Instead Marc told me that they have another engine available but it'll cost $350 more than I originally paid to them. When I explained to Marc that I never received any information regarding the first engine I paid for he told me that they don't give out information like that. The salesperson Raina specifically told me she was going to send me all the information on the engine I purchased but apparently that was just another lie. This is a VERY SHADY company everyone!, Beware of anything they tell you because most likely it's a lie. I am awaiting a refund but who knows, the way these guys do business I'll most likely see them in court. DONT WASTE YOUR TIME! read more

Was looking to buy an engine. After purchasing they called me up to tell me the engine I purchased was defective. While I applaud their honesty, the engine that they wanted to replace it with had higher miles but now would not honor the deal the original salesperson gave. I would rather find another engine than pay an extra $400 for shipping. read more

Exceptional service and communication. Justin was fantastic to deal with. I highly recommend Jask Auto Parts.

Very thorough process like an oiled machine. Buy with confidence as purchase is through PayPal so you have BOTH seller and buyer protection. I was updated each step of the way to the final process of shipping. I even received a f/u from customer service to ensure install was successful. A+ IN MY BOOK. WILL CONSIDER AGAIN IN THE FUTURE. read more

Trying to get a transmission for my car and they keep sending me the wrong information. I do not appreciate being lied to and told that the part that they are sending me pictures of is the right part for my vehicle. If they were to have inputted the correct information the first time, they would know that my car is NOT 4WD and would STOP sending me information for a 4WD and give me 2WD, which is what my car is! read more

Great product and customer service. They offer quick response, knowledge representatives, and went over and above to satisfy my needs.