10/5 Well unfortunately it is October 5th and I have not received the credit on my credit card; the…read moremessage of which I received on my phone 9/15. As soon as the credit comes through I will change my review to a more positive one, but right now a bad massage and very bad follow through from the manager's accounting department-is what I received. I will update the review as soon as the credit comes through. Note The actual credit has not received on my credit card yet: 9/15: I received two messages today from the spa manager when I returned home who was VERY apologetic and very kindly offered me to come back for another therapist or a refund. I thought this was *very * professional. Unfortunately I left Nice after the spa so can only take the refund . I'm not sure about the comment that I should have stopped the massage and they would have had someone else do the massage as with hundreds of massages I've never had an experience like this and didn't know *I* was wrong in stopping and giving the therapist direction multiple times but was instead supposed to ask the therapist to go get me a new therapist. Simply taking direction would have sufficed. But again, I was very impressed with the manager's two voicemail messages and offer to correct the situation by a new massage or refund. This was definitely in line with the quality I had expected.

Do not go here for waxing (epilation) - especially bikini waxing. It was the worst bikini wax of…read moremy life and I've had many. The biggest offense is that it's not sanitary! I thought perhaps everyone gets their own new pot of wax, but NO - They dip the same metal tool in the wax and apply it to you over and over - who knows how many people have used that same wax. It doesn't matter what the rules or health code is in France, it's just not sanitary and shows they don't respect their clients' health and safety. Before I could say no, she also spread some sort of cream on afterward that burned and made my skin very red. Any true professional knows lotions/creams are terrible after waxing. The esthetician was friendly and fast, but that was the only positive. I regret not speaking up and just refusing to get waxed once I saw she was going to double dip. I hope this helps someone else in the future. And I hope the spa changes their policies - use the wooden sticks one time only and throw out after each application! That is the only sanitary way.

From the owner: Salon de beauté urbain regroupant la coiffure, l'esthétique, l'onglerie, le bien être, le hammam,…read moreles soins minceurs ....

I endured a full leg and brazilian wax in September 2014 which was a disaster. The leg wax wasn't…read moregreat as the hair was broken at the skin rather than pulled out at the roots, and it was the worst brazilian wax I had ever had in my life. I think this may have been the beauticians first attempt at a brazillian. She took forever and I ended up with a lop sided "mohalk" and the delicate underside wasn't done. I could not complain directly as I don't speak french and the staff do not speak english. Suggest avoiding this place for waxing services. There were lots of people getting their nails done the day I booked so maybe this is their speciality.

From the owner: Maquillage permanent Pose d'ongles…read moreÉpilations Soins Visages Extensions des cils Permanente des cils Radiofréquence visage et corps Beauté des pieds

I have been a very happy client of Patrick and his wife for years! I have received beauty services…read moreall over the world and nobody has ever done my eyebrows and nails as beautifully as Patrick and his wife. Consistently excellent service and results! And they speak English. Thank you for always making me look and feel so pretty!

Honestly, I feel totally ripped off! Whilst I know my nails needed replacing, but my pedicure was…read moreroutine (yes I have one! To be charged more than I have ever paid for a nail/ pedicure session in my whole life, including comparing London, San Francisco, Singapore, Paris and Sydney is unbelievable. Sure, if you have plenty of money to burn, and I agree with another reviewer -prices charged bear no relation to price list - go for it. But at €150 it is definitely not worth it, and to be told that my eyebrows could do with a tattoo, I was insulted, they are quite ok as they are with their existing tattoo, thank you but no thank you. Brace yourself to be ripped off!