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    James Funeral Home

    3.0 (2 reviews)

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    Highland Memory Gardens

    Highland Memory Gardens

    (2 reviews)

    My parents bought and paid for everything years ago. My father passed in 2003 and my mother in…read more2020. I have been lied to for almost a year in Aug now. Waiting for a date to be put on the headstone and grass to be planted. And the headstone to be filled in around it. On four separate occasions. Went to today to see if they had been taken care of. You guessed it still not done.

    This is absolutely the most unprofessional and inept place. They are uncaring and and to put it…read morebluntly stupid. My mother purchased her final resting place at this place to be close to 2 of her sisters who had already passed, she paid for everything in 2004. When my sister and I went to meet with the funeral home the director their told us the cemetery needed us to meet with them at 1030 the next morning. Well we got there and this lady was a grieving families worst nightmare. She was very rude and uncaring and told us she had overslept and had just gotten there because she had been shopping the night before and had gotten sick because she said of her having to wear her mask. She then about hald assed put on her mask at her desk. When we questioned her about why we were there she told us we owed $210. Which had to be paid right then or they couldny open and close moms grave. She said the money was an installment fee because mom had purchased her vault from the funeral home instead of the. She unprofessionally told me and my sister that we shouldn't be questioning her and went on and on about that. The grave digger came in and I truly believe he was stoned or drunk or something like that. Finally we go out to see moms site and to see her grave marker she purchased all thoes years ago and it was in the wrong place. They had it over top of another grave and this same lady continued to run her mouth trying to explain away mistakes. If mom hadn't already paid them my sis and I would have taken her somewhere else. Finally the graveside service. The plot was on a down hill slope. They used a tent with holes in it the chairs we placed on an angle to which if you sat in them they would role you backwards down the hill moms marker was moved to whete it should have been but was covered in mud. It was pure anguish for a grieving family. I give this place a negative 100 and wouldnt take a dead cat there for burial. Unprofessional uncaring and unethical.

    James Funeral Home - funeralservices - Updated May 2026

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