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    Jaguar Power Sports

    1.1 (52 reviews)
    Closed 9:30 am - 6:00 pm

    Services - Jaguar Power Sports

    Motorsport vehicle dealers

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    This dealer is great when they r getting ur money after any problems it's like they don't care. Throttle cable broke and stuck wide open and causing me sever injury and that was after calling for help because it wouldn't kick start no concern from dealer. After I ordered a throttle cable and finally got the bike to Kickstart . The Kickstart broke in a full push and causing my legs to be injured severely on the bearclaw foot peg and causing my hip to be injured. So I'm going on I'm making payments on something that I bought to ride and have fun on now and again and can't even get on it to ride now . What a hunk of junk. Sincerely take heed Charles hall

    The one I wanted.

    On Oct 11th my sister & I went to the Jax store to get bikes. The sales person helping me was Pamela & Cory helped my sister. The bikes were chosen and added to me as I was approved for enough to get both bikes. We were told that the bikes would be delivered to the store in about 2 weeks as they had to come from TX. More than a month passes, NO bikes. In the meantime, we're calling/ texting the sales reps. being told that the actual bike i wanted was not available, but yet I'm already being billed. The sales rep quoted me one price and conveniently added a warrenty and something else that I wasn't asked if I wanted or not. On several occassions I said to the store and the finance company, CANCEL the Contract & the order, there is too much confusion going on, contracts changing, etc... and something doesn't seem right. After saying this several times, as also noted by the finance company, why did i get a call on Nov 14th from Nancy who said she works in their Service dept. saying that the bikes have just been put together and are the at the store ready to be picked up. She claimed to not know anything about the issues. I called the finance company back to see if the contract had been cancelled per my request. I was told that they were waiting on Jax Power Sports whom for some reason would never answer the phone even when the finance company was trying to contact them, nor would call the finance company back (according to the finance company). I gave them the phone number that Nancy had given me and let them know that she had just called and could be reached on that number as she was waiting on me to call her back IF I wanted the bikes. She didn't answer their call....smh. After about another week, and all was investigated / researched, the finance company finally called me back, then on Nov 21st I got the email saying they were refunding my initial payment now that they've FINALLY gotten the cancellation. And yet... on that same day, out of my sister's bank account, Jax Powersports took $465 which was a payment we made towards the taxes & title for one of the bikes that she had put a stop payment on the very 1st time we told them we didn't want the bikes. Who can tell me why they would do that even when we told them WAYYYYY before the bikes were shipped that we didn't want them, and when they had already sent the contract cancellation to the finance company? No worries, it's not over... they will be investigated. I didn't read all the reviews before I went there, I'm hoping someone thinks twice after reading this one.

    Carlos F.

    STAY OUT OF THIS PLACE! DISHONEST! I purchased 2 Bintelli Quest E- Bikes. Spent $5000.00. Shaun Jackrel (owner) shipped me 2 scratched, chipped, broken parts, with no charger, no pedal assist working, no invoice, no warranty, no manual e-bikes. They r useless w/o chargers & pedal assist.  Shaun (THE OWNER) conned me into accepting delivery saying "its the easy way to deal with the issue" HE LIED! He refused to exchange the bikes for new ones, he refused to refund and void the deal until I got my attorney involved & then he caved like a house of cards. He was not even man enough to face me when I dropped off the bikes he sent out a women to do his job as he hid in the back watching through the cameras what a spineless POS. Shaun has left me no choice buot to notify all of his dishonest, unprofessional and unscrupulous behavior and attitude towards consumers who PAY big dollars for a new product but receive damaged, broken missing parts etc. Shaun & Jaguar Power Sports WERE FORCED to step up against their will by my attorney b/c we were in the right & he was WRONG!  If he has done similar to u its worth the expense to break him down. I notified BBB, the state agencies both local and statewide to ensure his questionable business tactics are known to all. Shaun, be advised these reviews (and many more) will continue & stay up until u learn to respect ur customers!

    Anthony G.

    BUYERS BEWARE!  On Saturday February 15, 2020 I drove from tampa, florida to Jacksonville, Florida to purchase  a motorcycle I was looking for with a particular color pattern. I found it at Jaguar Power Sports, so when I got there papers were all done and just needed a signature. I asked if I could test drive being that it was used bike, I was denied because I dont have a motorcycle endorsement,  which is understandable and I was ok with it. Motorcycle looked to be in great condition, so I signed and headed back to tampa. when I got back to home I unloaded and took motorcycle for a ride, I noticed a problem with the clutch, so I parked it. and figured I would call them monday morning to see if they could help. Called them on monday to find they where closed due to president day, so I called on Tuesday and spoke Marcy the general manager, and she seems to be surprised by my complaint. She told me that she had ridden the bike before and she never noticed any thing, but she would get with service and call me back. two days later she called back to say that three other employees had ridden same bike and noticed nothing, but on my next day off if I wanted to bring the motorcycle brake they would look at my claim. so I made an appointment with her on the following Tuesday to have the bike back in Jacksonville. meanwhile  during that week I took the motorcycle to tampa elite shop in tampa, florida to see what they thought, and not to my surprise they told me clutch is bad. so I told marcy about this and she said well we will see when bring motorcycle back Tuesday. for a while week I debated on whether or not to bring bike to Jacksonville. I decided not to bring the bike back that following Tuesday because if four people at their dealership are you saying there's nothing wrong with the bike, what is one person's claim that there is. I felt they would not take the time to open up the clutch and really look inside so I made an appointment with Tampa Elite to have my clutch redone. upon opening the clutch cover of the basket three of the six clutch discs we're broken and in pieces, I immediately took pictures and video because not only was the clutch discs broken the clutch basket is loose and has a wobble to it Tampa elite quoted me around $1,100 to fix clutch basket and clutch plates. I told them I did not have that kind of money and how much would it be just to replace the discs they told me $608 I told them to fix it. the next day I tried several times to call Marcy at Jacksonville Powersports only to be told that she was sick and that she couldn't talk on the phone so I emailed her the invoice for the repair the picture of broken discs and the video of the clutch basket wobble. she was in great surprise that all this was wrong she assured me that she would take care of something and that she had to have  a meeting with her boss. after about a week of calls and emails she responded to me by email which I have a copy of that her and her boss met and talked about my clutch issues and that they agreed they would pay me $280 for their cost of Parts on the clutch plates and that if I agree to it she would cut a check that day and send it in the mail, I also did ask her if there was anything she could do to help for the cost in the clutch basket being that it was another $600 repair. it has been over two weeks and I have heard nothing from Marcy I called the dealership several times several more emails and nothing back  next issue with Jaguar Power Sports is that today is March 22,  and my temporary tag expired 8 days ago. once again I called on March 14th to let them know that my temporary tag was expiring at the end of the day and what I needed to do they told me well just ride it and if by chance you get pulled over at least it has a current registration I told him that was not satisfactory enough and that I needed to speak to the person in charge of Titles and Registration I was once told that person is also sick and not in the office so I told her I will call back tomorrow. I called back the next day and asked to speak with the woman in title and registration I was put on hold never to be answered so I called back and asked again I was told she still not in the office and I asked the woman is there somebody else I can speak with she put me on the phone with another gentleman by the name of either Andrew or Shawn and he rest assured that he would provide me with a new temporary tag and send it in the mail that day 8 days later I still have no temp tag no license plate I even called DMV DMV on for me that they have never filled out any title work to receive a license plate.

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    Cool, not sure if Yelp is accurate. I watched a video regarding Yelp priorities on comment selections shown to public.

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    Page 1 of 2

    Ask the Community - Jaguar Power Sports

    Review Highlights - Jaguar Power Sports

    He's been looking for a dirt bike since moving to FL and they've been great with walking us through the process.

    Mentioned in 2 reviews

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    Jacksonville Powersports - Cool bike

    Jacksonville Powersports

    (36 reviews)

    Greater Arlington

    I have a 2015 Spyder. I called to make an appointment for a miss in the engine. I was told" We…read moredon't work on anything older than 2016". So what do I do? "Go find somebody that will work on it". Beware what you are headed for at Jacksonville PS.

    Went here to check out some bike options this dealership had for my first bike. Was speaking with a…read moresalesman over text about Ninja and pricing options and when I went in he had it where he thought it was a guaranteed sale with license plate, paperwork, etc all printed out which was a lot of pressure. Not to mention, while i was talking with the salesman I mentioned my fiancé (who was with me) was a little upset because im his girl and hes worried about my safety and he said "ya, I can tell. Hes probably insecure/unmasculine because his girl is riding and hes not" which is an absolute WILD thing to say to a customer. I was quoted $6,700 over text and when I got there it went to $8,000 for a $5,700 bike finances. Im aware of fees but this is just outrageous. I gave an extra star due to the lady who runs the financing part of the business and the sales manager, he was really cool. Im not even as upset about the price as much as I am about the comment. You dont talk about your customer's fiance like that at all especially when you're about to sell a bike. That lost the sale for me, I decided to go somewhere else I even reached out to the salesman to thank him for his time (even after that comment) and radio silence. No text back, nothing. Its clear they dont give a shit.

    Jaguar Power Sports - motorcycledealers - Updated May 2026

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