Cancel

Open app

Search

JadeWaters Hilton Anatole

3.6 (63 reviews)

JadeWaters Hilton Anatole Photos

You might also consider

More like JadeWaters Hilton Anatole

Recommended Reviews - JadeWaters Hilton Anatole

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Hotel room on 12th floor tower
Desiree A.

Overall a pretty good experience. Staff was very nice. Only remember one person - Asher I think who helped with luggage. Our room wasn't ready until after 4pm but they let us store our luggage until it was. Our room on 12th floor of tower was nice but old in terms of furniture being worn down (couch/chair). Bathroom and beds were nice. Elevator never took a long time which I was surprised by. I thought with 20 something rooms it would take forever. The "waterpark" was okay. Mostly my 4 year old and 8 year old liked it because of the kiddie and older kid slides. My almost 10 year old was over it after 1-2 hrs and just liked the lazy river. Also the pavement was surprisingly hot. Like foot blistering hot - so keep that in mind. Kids activities were okay. My kids did the duck race which was a lot of fun but the prizes for tokens weren't too cool. They were so excited about the tokens but then were severely disappointed with the prizes. Lol Room service was a bust. It was expensive and not worth it. We love getting room service at resort hotels and love the feeling of being pampered with the nice trays and presentation but that wasn't the case here. All of our meals came in a bag and my son was looking forward to the big pretzel and cheese and it wasn't good. Mostly because the cheese resembled orange gravy. We did valet and glad we did because it was always packed. You have it your entire stay and can grab your vehicle at any time. Just remember to request vehicle 30 minutes before you because the resort tends to be packed during weekend and summer. If you get the resort package then the kids eat free if you buy an adult breakfast buffet for like $25/person. It's one adult and one free kids. We didn't think we should because our kids don't eat too much but then we ended up spending $25 buying them a pastry and milk each so we just should have spent the $50 and all four of us could've had a hot meal. Overall a pretty good experience but we probably won't be back.

Swim-up bar
J E.

This is a decent waterpark at the Hilton Anatole. It has a couple pools, hot tub, and a nice swim-up bar. Lots of seating around the perimeter of the pool deck. It's a quick walk from the rear doors of the hotel too. I can see kids really enjoying there selves here.

Jenny L.

If you're thinking of going to the Hilton Anatole, don't. The service people are arrogant for no reason and they think that their jobs are tenured. For $400 a night you might expect better, but it isn't. Never experienced such abysmal service in my life! I was at Anatole Hilton with the Texas PTA and almost 2,000 people. Media + Grill was the in-house dining option in our rooms. I tried to order food since 8:00 PM, however no one was picking up the phone, and every QR code led us to a Canva account instead of a menu. We couldn't reach anybody for help. They ended in-house delivery at 10:00 PM and we walked down to show them the error and order food in person. When we finally told them, one waitress blamed the QR code, which didn't make sense to me because it's just a static link. I talked to the front desk, and they claimed the hotel had no control over the restaurant. The restaurant manager on duty, Ibrahim, was dismissive and dishonest, saying everything was fine. But when we went to the bar to order, they said the menu wasn't available. It was a late-night menu, and we were out of luck. They didn't seem to care at all! To make matters worse, the person I was with had a $900 charge from this same restaurant for another reservation recently. No wonder she didn't feel comfortable ordering again. Avoid this place if you want to spare yourself horrible service and countless mistakes. Unfortunately, it's one of the very few options at the Anatole hotel. #BadService #AbysmalRestaurant #NoOptions

That's a lie
Momof4 J.

Brought my daughter here to hang out for the day. Totally overhyped,  and had I known it was not going to be anywhere near worth what I paid for, I never would have done it. We live in Mckinney and have the Apex within a 10 min drive. This place has everything the apex does. Except the apex does NOT have the rude workers and "can't bring in any outside food" rule.  After asking for directions at the front desk to Jadewaters (with a clearly visible yeti cooler bag on my arm) we walked all the way to the pool area, and we were forced to go back to our car, and leave the bag. No they wouldn't hold it. I paid for VIP loungers, and we were given regular bands at check in and had to find our reserved seats on our own. Funny enough first thing I saw when we walked in was someone with a Yeti cooler. Yep right at the front in plain sight. I asked a waitress walking around where to find our seats and she said it was very odd we were not walked to the correct spot. Nope,  inspector gadget was too busy worrying about 2 bottles of water, 2 mini bags of Lays, and sliced mango to read the reservation correctly. So of course once we found our seat someone claimed to be sitting there. Had to go back to the front and work it out. Of course he was in the wrong spot, and we had been given the wrong wristbands. So now that we had to order this crappy food my daughter had the mini corn dogs. She said those were fine but I tasted a fry and told her to stop eating them.   They were completely grease logged and cold. I ordered the go big or go home bowl. Asked for corn to be substituted for pickled jalapeños. Was told no, couldn't do that. Uhhh..ok...weird. Got the bowl and it had no artisan greens,  was just all rice. Waiter brought a side of greens. My brisket was actually mostly tendon and fat as seen in the pic. Despite the various ingredients ironically the bowl had no flavor. That's a new level of talent... not sure how that happens. The place was insanely overcrowded. Double the amount of people in the lazy river as there were floats for it, so expecting a float ... good luck.  My confirmation email listed the prices for parking as shown in pic. However once we got to the hotel signs showed 40 for valet or 30 for self parking. We sat in valet area when we got there, thinking they would park the car, but I just watched staff talk to each other for 5 minutes while we sat there, and they helped no one. I finally got out to ask, and they told me to park in lot 2. So overall I would give 0 stars if possible. $200 for 2 of us to spend a few hours at your pool,  and that's the experience we get?  No thanks.. thought I'd stay for most of the day...left in 4 hours....that was a frustrating 45 min drive home.

Alma M.

I stayed at the Hilton Anatole for a work conference and had to enjoy the pool. We rented a cabana which was really nice because we were waited on. The taco salad had a lot of flavor and felt so refreshing especially in the heat and humidity in mid July in Dallas, Texas.

Lazy river

See all

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 3
Thanks 1
Love this 1
Oh no 0

3 years ago

Helpful 3
Thanks 1
Love this 2
Oh no 0
Photo of J E.
127
3686
13207

2 years ago

Helpful 2
Thanks 1
Love this 3
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jenny L.
424
932
12032

3 years ago

Helpful 5
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 1
Photo of Momof4 J.
78
71
20

2 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Michael K.
27
218
43

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Vicky C.
45
103
18

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 1
Love this 1
Oh no 0
Photo of Amy E.
68
8
0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 3
Thanks 1
Love this 3
Oh no 0

7 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

2 years ago

Helpful 0
Thanks 1
Love this 0
Oh no 0
Photo of Cari B.
3
97
66

7 years ago

Helpful 0
Thanks 0
Love this 2
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 1
Photo of Rita H.
0
52
10

4 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Doug D.
35
724
338

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of William E.
8
378
830

5 years ago

Helpful 1
Thanks 1
Love this 1
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 2
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

8 years ago

Helpful 10
Thanks 2
Love this 8
Oh no 0

8 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Ami J.
222
15
114

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - JadeWaters Hilton Anatole

Review Highlights - JadeWaters Hilton Anatole

With our pruney toes we meandered over to the Adult Pool and got ourselves a drink at the swim up bar - yes please!

Mentioned in 15 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Swimming Pools 3,244 times last month within 15 miles of this business.

Verify this business

Verandah Athletic Club and Spa

Verandah Athletic Club and Spa

4.0(20 reviews)
0.1 mi

The equipment is old. The ceiling is low…read more It feels like a big hotel gym. The Staff looks depressed. Don't drop the equipment or use Super heavy weights because one of the Staff members will ask you to not disturb the spa next-door. The music sounds depressing and it's played through an intercom system. But it's the only full gym on the side of town. It closes a little too early. You are sharing with Hotel guest. That may not know what they're doing. So I only maybe recommend it. The few positives include: You can probably find the equipment you're looking for. It's not overly crowded, unless there's a convention of annoying people in town like yesterday. They keep it clean. Generally, I feel it's overpriced for the value. But again, it's the only one on the side of town So get a tour and figure out if it's for you.

The membership experience is pretty poor thus far. I have only been a member for a month. It is…read moreconvenient in distance, hours-open and in the variety of equipment, however the communication to members is really lacking. It took me about a month to get enough response back from the manager to join. Once I joined I emailed several logistical follow up questions and have never received a response. As far as I know there is no email newsletter or online schedules. I went to one class so far and there was no one attending, I arrived right at the class time and the teacher was packing up because no one was there. Like I said, from an equipment standpoint, there is everything you need, it is not the top of the line, but everything seems pretty well-maintained and in working order. Access to the hotel pools is also a plus. But it does not feel friendly at all, you are kind of left alone to figure things out. I came from very communal gym membership environments so it is quite a change.

Photos
Verandah Athletic Club and Spa
Verandah Athletic Club and Spa
Verandah Athletic Club and Spa

See all

Moody Family YMCA

Moody Family YMCA

3.9(54 reviews)
3.1 mi

I usually go to a different YMCA, but this one had pool hours that worked better for my schedule…read morelast week. So, I decided to check it out. Pros: 1. Separate pools for lap swimming and water-walking or water aerobics instruction. Hallelujah. 2. Pool lanes are quite large, so sharing wouldn't be difficult at all. That said, at the day/time I was there, I didn't have to share. 3. Towel service (hint: the large towels are inside the entrances to the locker rooms). 4. Garage parking underground is a super nice perk for a rainy day. 5. Friendly staff (but that seems to be all YMCAs). Cons: 1. Shower situation was shockingly poorly planned, given that this entire building is relatively new construction. I guess showers don't need benches where you can put your stuff? In the women's locker room, people had pulled chairs over into the shower area to "solve" this problem, but it wasn't great. 2. For anyone who's uncomfortable in a public locker room for any particular reason (I can think of several), there are very few (only two) private shower/locker rooms available relative to my home YMCA, and they're labeled with rather unfriendly signs saying that you shouldn't use them unless you're a family or a disabled person.

Great location, great facility, and great people. Something for everyone here. Machines are updated…read moreand lots of classes to consider. If guidance is needed the trainers are great. Location does have indoor pool. Underground parking is good for bad weather days. Brenda is wonderful.

Photos
Moody Family YMCA
Moody Family YMCA
Moody Family YMCA

See all

JadeWaters Hilton Anatole - swimmingpools - Updated May 2026

Loading...
Loading...
Loading...