This place will not take people back on the weekends. So if your loved one gets sick on Thursday…read morenight/Friday morning and goes the hospital when they try to get back to their place they are not let back in. So Friday night/ Saturday morning they are sent back until Monday morning. This is cause they don't have a nurse on the weekends. Now they will have security preventing a medicar driver or an emt from getting them in. Your loved one will get sent back to the hospital. Because the room has been cleaned for another patient, your loved one is put in the ER waiting room or if lucky a bed in the ER hallway. I find this shocking considering how much money this place costs people.

Della, is the best I never met someone so dedicated to helping people. Ever time I called her she…read morewas there to assist. Even on the weekends. Simply the best and don't mention the building is beautiful. Thanks Della my uncle is in safe hands with you.

Modest but well cared for older building for seniors only in an independent lifestyle setting. The…read moregrounds are clean and well kept as as the interior of the building. There is an on-site maintenance crew daily with the exception of Sunday as well as administrative support in the office six days a week. The building is quiet with a very culturally, diverse population of resident who are friendly and inclusive with all of the activities planned in the building holidays are observed the meal that sponsored by administration, there is a shuttle that takes the residence to various grocery stores in Walmart once a week as well as some other social outings during the year. Utilities are included in the income based rent rate that is fair in the apartments our roomie I have a large studio on the north side of the building and my view is of the golf course and Lake Michigan. The building is secured 24 seven by an inner door that is locked and requires resident approval for entrance, and the outer door is locked every evening until daybreak. The neighborhood is clean and quiet, and although I've never lived this far south, I couldn't be happier with my apartment. It is pet friendly with certain restrictions regarding breed and size of the dog or cat administration is strict with the resident rules, which are clearly explained at time of move-in with an easy to read resident manual. There is complementary housekeeping once a month as well as a free laundry on each floor The apartments on the north side of the building have the better views so if you think about moving in here, request a unit on that side of the building My only criticism is the hassle that I have been dealing with over the status of my emotional support/assistance animal, which is exempt from the pet pee that they want to charge me despite having the documentation from my doctor and the Illinois attorney general's office regarding the assistance animal status . But we're still working on that issue so beware but I couldn't be happier here and know that it could be a lot worse. Having a wonderful neighbors makes it all worthwhile.

The Estates of Hyde Park is now under new owners and management. As a whole, the facility has taken…read moremajor strides in making there community better. Greater cleaning practices, friendly staff, and ongoing trainings are making this facility better each and everyday.

Get rid of the old staff Caregivers and management…read more That second floor is a trip. James / Don/Executive Director.. Longtime caregiver Isabelle Rios and Elana. Start fresh.

I really like this place for seniors. I have a patient that lives here and she loves it!!!read more

The office experience is superb. Details are written down and my concerns were repeated back to me,…read moreto make sure everything i needed was on the list. Nurses are extremely efficient and caring. I like how the nurses pay particular attention to make sure medication is being taken by the patient.

So I was sent here by my company as a overnight caregiver for a nice elderly man. He pressed his…read morecall button numerous times for his diaper change and no one came to his aid. My job tasks for that night were to not leave his side, I'm not certified AT ALL in CNA EXPERIENCE. I am ONLY there for his SAFETY, I advocate for him. I had to leave his room and search for a nurse, who then told me to ask one of the CNA's and the front desk on their second floor. They told me I had to wait for other CNA's to come in. Another 10 minutes go by, this CNA "Jinoris Robinson" or however you spell it comes into his room and asks what the problem is. I tell her he needs his diaper changed and she VERY RUDELY says "Isn't that your job?" WHO are you talking to? Of course I keep it calm and collect because this lady is NOT going to take my outta my character, I tell her "Um, I'm not sure, this is my first time here". She leaves and says she'll be back, during that time I call MY company that I work for and ask them who's job it is to change this poor man's diaper, they said the CNA's. 10 or 15 more minutes go by AGAIN, so I make my way out of his room up to the desk on the second floor. I see this lady "Jinoris Robinson" keke'ing (laughing it up) with her other coworker's. I stand there and stare at her waiting for her to notice, she sees me and begins to walk past me so I speak up. I tell her I called MY office and they said it's YOUR JOB Miss. She immediately interrupted ME before I finished and said something slick IN FRONT OF THE OTHER CNAS!! WALKED PAST ME WITH HER LOUD CART WHILE I WAS STILL ADDRESSING HER! ( I was STILL being nice to this lady.) One of the CNA's says that she'll be in his room shortly, why couldn't she say it? Too angry huh? So I sit outside of his room waiting for this unprofessional CNA to come change this diaper. At this point the man yelling for help. She finally comes around the corner, walks into his room and SLAMS the door. She's in there for about 8 minutes, she comes out and I said, "It took you SO long to do something that could've been done AN HOUR AGO". She says, "You ugly bitch", of course I defend myself DIDNT even have to curse at this evil woman to embarrass her. She says, "I get off at 7, meet me outside", oh so now you want to fight me because you had to do YOUR JOB? I tell her, " If you don't like your job why are you here?" She calls me a jealous bitch (what is there to be jealous of? you look 75) look at me and look at you. NURSE IS NOWHERE TO BE FOUND and she made sure to keep her voice low in fear of losing her JOB. She says a couple more things before I told her to go and "change some more diapers", Why are you in my face arguing with me. You changed his diaper, AS YOU SHOULD, and you're still mad? She walks away, walks past a couple more times saying things under her breath, which I ignored COMPLETELY. An hour passes and the nurse who was nowhere to be found asks me about what happened and I told her, here comes Mr. Loud Mouth "Jinoris Robinson" giving IT'S unwanted/unneeded input. IT LIES to the nurses face and DENIES EVERYTHING I said to the nurse. Calls me a LIAR, what do I have to gain by lying? Be honest with me. What am I gaining by "lying" on you?! Maybe she was ultimately upset because she knows I make more money than her ?? I don't know. But that ANGER AND RAGE does not belong in a facility like this, that behavior in a place with these obviously fragile people IS NOT ACCEPTABLE AT ALL. AT HER BIG AGE. This lady does not belong in ANY healthcare field, maybe she should try Amazon or UPS.

St. Mark Manor has saddened us today as we continually asked for them for a well being check for a…read moreloved one. They refused! After several calls then turning to the police. My loved one was found unresponsive and later pronounced dead. A check could have avoided all of this. Be safe and be careful with St. Mark Manor. Poor Care, No Quality! They Don't Care!

As a caretaker for my mom, I was so fortunate to find Plum Creek!…read more I highly recommend this community if you are looking for supportive living services in an affable and warm environment. When my mom moved in, she required a great deal of patience and support in her new environment. She received that support from the talented team and management. She was welcomed and offered as much or as little support and engagement as would make her feel comfortable. I do not have a concern that hasn't been addressed by this wonderful team of caretakers who have come alongside me in navigating how best to serve my mom at this time of her life. The facilities are clean and well cared for. The Staff has looked out for my mom and for me. They have been such a blessing. I am grateful for everyone at Plum Creek!