I have a newborn who was twitching. My mom called to schedule an appointment as we were concerned…read morethat it may have been seizures. My mom was told to take a video when it occurs and call back to schedule an appointment then. My son was not even two months. Thereafter, my newborn had an appointment last week to have his 2 months shots. The appointment was scheduled for 1:40 PM. We arrived at 1:50 PM to be told that my son could not be seen because we were late. I called my mom who asked about the 15 minutes window from time of appointment. My mom was told that they tell patients to come 15-20 minutes prior to their appointment which is the window. That was not their policy. We did not receive service for my newborn. I will never go back there as they clearly did not want to provide our newborn service and we were treated differently. Highly disappointed and concerned about the disparate treatment received.

Dr. Hicks at Internal Medicine and Pediatric Associates has been the primary doctor for my wife and…read moreI for about a decade. He is a board-certified internist and pediatrician. It may seem odd that a couple who has no kids go to a clinic with "pediatric" in the name, but they serve children and adults (in fact, they have a children's entrance and an adult entrance). I was referred to IMPA by my cardiologist after I told her how disappointed I was with the bedside manner and lazy diagnoses of the last THREE primary care doctors I had (from different health systems). Unlike the others, Dr. Hicks has always gone the extra mile to truly find out what's going on with my body, which is invaluable to me as I have a complicated medical history. He is very easy to talk to, he listens and takes notes, and has a warm bedside manner. The staff have always been professional and caring when I've gone there. The doctors' schedules tend to be pretty booked up, but they've always made the time to see us if we have a immediate health need. They also have an online Patient Portal that I can log into to see my lab results, next appointment, etc. I wholeheartedly recommend this clinic and any of the doctors for premium quality care. (I feel that the 1-star review below is unwarranted. The clinic does have a sign that states that they are closed for the lunch hour on Fridays. This isn't an issue for people who have appointments. If it is an issue for someone, then there are plenty of walk-in clinics in the area.)

Great staff, everything you need (including pool). It's right off Jackson Street in Ridgeland.read more

Highly, highly recommend Dr. Baten if you're in need of an ob/gyn! Not only did he go to The…read moreUniversity of Florida, but he did his residency right here in Jacksonville (my hometown) at Shands (also part of UF). I think my pregnant daughter got annoyed at the lengthy discussion he and I had about UF and Jax. Haha! He's younger, easy on the eyes (that never hurts Hehe), easy to talk to, and has an excellent bedside manner. I SO wish he was actually in practice here in Jacksonville because I have been looking for a great gyn for years and years now. I'm still looking! He answered all my questions I had about my daughter's pregnancy and didn't rush us at all. He knew I was visiting from 650 miles away and he knew it was going to take a miracle for me to get there in time once she went into labour. When he delivered my sweet little granddaughter, Annabelle Marie, he was so patient with my daughter (and my daughter went all natural during her delivery). She couldn't have had a better doctor. I also love the fact he is affiliated with St. Dominick's Hospital in Jackson, which just happens to be my hospital of choice in the area. Two thumbs up, Dr. Baten... you're awesome!

Great doctor! I feel very comfortable letting him know what problems I had that needed to be taken…read morecare of. I would suggest him to anyone

Overall, it was a really pleasant experience. Everyone was really nice, and the wait times were…read morereally short. I was called back exactly at my appointment time each time. I have to shout-out the radiologist technician, Karen. She was so pleasant and reassuring in an already anxiety filled experience.

I did not have to wait for an extended amount of time before being taken back to prepare for my…read moretests. Tests were done promptly and I received my results before leaving my appointment. My only complaint is that the tech that performed my mammogram did not have a gentle hand and I've never literally had the machine compress and pull my skin SO HARD that the skin in my face was literally stretched toward my chest. It was not only uncomfortable, it was painful. And this was the same with every angle and both sides.