Came out quick, friendly, professional and efficient service. Fixed my issue for a fair price.read more

Serviced lower end of a 24 year old Mercury 150. Showed up early after calling ahead. Had the…read morecorrect parts and equipment needed. Performed a thorough inspection of all other components before leaving. Left suggestions regarding service needed in near future. Competent, efficient, friendly and thorough. Will have them return for upcoming maintenance needs.

We had Ultra Marine Service winterize our Chapparal and while I assume that that portion of the…read moreservice was fine, they did not tell us what they did to it, nor did they communicate what needed to be done to use the boat the next summer, nor did they plan or schedule a summarization. So we tried to use the boat on July 4 only to discover the engine overheating and leaking water. And of course they were closed and could not be reached for assistance. So user beware! Use these guys to winterize your boat and they will basically break it so they can charge more to fix it again.

I ordered an impeller from this place. The guy told me 3-5 days. 2 weeks later, i never heard…read morefrom anyone so i called them on Monday around 1 PM to check on the status. The guy that answered (not the normal guy ) was very rude and told me maybe its on back order and wouldnt give me any information. It seemed like it was such a bother for him that i called there in the first place. I will not be ordering any parts for my boats from this place ever again. Very disappointing.

I will never use any other boat service in Knoxville. I just purchased a boat for my business and…read morewanted to make sure it was ready to hit the water. I had to buy it sight unseen so I was relying on a professional to make sure there were no issues. Dan made himself available on very short notice, came to my business partner's home to service the boat and even drove to Concord Marina to help me launch, test drive and place it in the slip. Dan was extremely professional and an all around great guy. I felt confident knowing that the person working on my boat has had 20+ years of experience. Thanks Dan!

I wish no harm to this business, but feel obligated to issue my experience and hopefully save you…read morefolks some distress that I went thru! This guy will take your money W/O any clue what he is doing! AVOID! At least on a Volvo Penta Drive! After a previous bad boat mechanic, he came out and said you are good to go. We fired up the engine and immediately could tell something was wrong. The engine was missing, had 30-40% power etc. We called him and for 6 WEEKS, he said it`s too wet (our cruiser was under cover) or too hot. "We can`t get out" We missed the Peak Selling Season and by extension, we lost unknown thousands of dollars! I finally got a REAL mechanic aboard and all he said was the wires are completely miss-crossed. It ended up fouling the distributer cap. AVOID this guy!!!

Family business that I like to patronize! It's great being right on the water! I bought 2 jet skis…read morethere over the years.

We have had excellent experiences dealing with Travis Marine. Great service and prices. They are…read morevery knowledgeable about their products. No pressure sales. Would highly recommend.

We bought a brand new 2018 Sea Ray SPX 190. We purchased it in November of 2018 at Marine Max of…read moreClearwater, FL. In any event, in the first year, the rubber rub rail has popped off numerous times and they have repaired it twice and replaced it once. It still continues to pop off the track. The left front bow speaker does not work, the foam weather stripping is peeling off after already being replaced and the Mercury 150 engine had issues before the first 100 hour service. The ladder rusting, and the chrome has green pitting. So you know, we keep the boat at a high and dry with a new fork lift and they always clean my boat and flush it prior to putting it away. It is cared for properly. The reason we bought a Sea Ray is because multiple people told me it is the "CADILLAC OF BOATS". Well, unfortunately, we have been disappointed in the quality thus far. Too many issues for a new boat. For what we spent, we could have purchased a fully loaded StingRay. Respectfully told, Eli

Absolute lack of customer service. Purchased a brand new 350 Coupe in September 2018 and have…read moreoriginal warranty issues that are still unresolved. Have tried to contact Searay customer service which is quite a mission. Eventually got an email which I responded to then radio silence. I currently have an alarm that limits engine power and cannot get response. So I have a major investment that I am unable to use. Stay away from Searay