We had the best experience working with Candy Wood, Realtor in Sylva, NC!…read more We were relocating from out of state, and Candy made our home search in Sylva so easy. She knows the Western North Carolina market inside and out and helped us find the perfect home even while we were still in Florida. When some unexpected issues came up with our Florida sale, Candy was incredibly understanding and helped calm our nerves through the entire process -- she truly went above and beyond. Now that we're a few weeks into our new home, we absolutely love it. Candy has continued to be a huge support, recommending reliable local service providers and helping us get connected in the community. If you're looking for a professional, patient, and knowledgeable real estate agent in Sylva, Franklin, Whittier, Bryson City, Cullowhee, or Waynesville, we highly recommend Candy Wood. She's an amazing resource and a wonderful person to work with!

Candy helped us search for the better part of a year to find the right large parcel in the smokey…read moremountains. She was on top of all the paperwork and the closing attorneys needs. She was professional, timely and fun to work with. We will definitely utilize her services again.

After several years of successful rentals with another company, we decided to explore other options…read moreto boost our rental numbers. In early 2024 we contacted Eve, "the cabin fairy" to investigate other options. She visited our home, said it was great and convinced us to sign a contract with her firm. She indicated she had many customers in the southeast that she would contact directly to secure rentals. She also offered us a management fee of 20% of rental income. Unfortunately, that was the end of the positive relationship. After only a handful of rentals during the summer months, she suggested we try a 6 or 12 month long term rental. We agreed and after reviewing the contract she offered for such rental, we reached out with a couple of questions. Her response was rude and very negative. She stated that she was too busy to deal with such questions and if we could not accept the contract as is, we would have to stick with short term rentals. While she offered a 20% fee for rental management, each month the costs were more like 30% or 40% after numerous deductions for visits to our home, from "handyman services" and an assortment of other charges. Whenever we questioned what the charges represented, our questions were either not answered or represented as "the cost of doing business." On one occasion, I received a call from our security system indicating that someone had entered the property and failed to shut off the alarm. When I tried and failed to reach Eve, the security people sent the police to our home. When I finally reached Eve, rather than shutting off the alarm system, she demanded that I disengage the alarm remotely. When we experienced some plumbing issues in one off our toilets, rather than sending her own handyman to address the problem, she told me to send my own person to fix it. Finally in August I received an email from her indicating that she would no longer manage our property due to its "many needs," with only two weeks notice. Rather than removing our listing on rental sites such as AirBnb,, she told me that her listings were in my name and that I needed to remove them. Unfortunately, before I figured out how to change the listing, several people rented my property on my new management company and the Cabin Fairy sites, resulting in four double bookings for the same dates. Had she passed on the emails for bookings that she received, I could have avoided a very embarrassing transition experience. Her partner was very helpful in passing on contact information for the bookings the Cabin Fairy received, but I had to spend hours trying to secure bookings for the people we could. In conclusion, we found the "cabin fairy" to be difficult to work with and not very customer friendly or professional in her dealings with us. More importantly, she did not deliver on her promise to increase our rentals. Our new management team has secured more rentals in a month than the "fairy" did in almost a year. So disappointing.

The cabin itself was absolutely lovely -- we adored the home, and this review is not a reflection…read moreof the property itself. Unfortunately, our experience with the property management company, The Cabin Fairy, was extremely disappointing. On our last night, we lost water completely. I reached out to maintenance well before 8 PM and received no reply. I then wrote to the main number and was told: "We will alert the maintenance team. Don't know how fast they can get out there today, but we will try." With six people in the home, including three children, we had no water to drink, flush toilets, or wash hands. We didn't have to cut our trip short since we were checking out in the morning, but the night was extremely uncomfortable. In a situation like this, I would have expected management to step in -- even bringing bottled water, checking on us directly, or arranging an emergency plumber. Instead, we were brushed off, told "utilities are temperamental in the mountains," and essentially blamed for the timing (a holiday weekend). The following morning, we had to reach out ourselves to ask for updates, and only then did we receive another dismissive response. After requesting a refund for that night, our message was ignored. Guests deserve better treatment than being left stranded without a basic necessity. I hope homeowners take note of this review -- the property is beautiful, but guests should be aware of how poorly The Cabin Fairy handles emergencies.

I was looking for a vacation/income property in beautiful Bryson City, NC. Had the opportunity…read morerecently to work with Karen and Chester Bartlett. They are very kind, thorough, professional and so very accommodating. If you should ever have need to buy, sell or rent property in or around Swain County, NC, I highly recommend Karen and Chester Bartlett.

Brittany and everyone at Mountain Dreams were amazing at helping us sell our crazy property. We had…read moresome issues with the property that needed to be resolved for the buyers' lenders. Brittany was with us every step of the way and made sure everything went as smooth as possible. We sold both our homes for above asking price and closed on schedule for both as well. I HIGHLY recommend Brittany and Mountain Dreams Realty!

Look no furthur , If you want TOP Realtors to sell your home or land, . Rashune and Christy are the…read moreBest in the whole town ! They found me a buyer for my home fast when it was not even on the market . They also found me buyers for my land . They are just go getters and know there Stuff ! They will get you top dollar too . Dont go anywhere else , Trust me , you will be disappointed ...

We have had the pleasure of working with Rashaune Delacruz on two occasions. Her professionalism…read moreand knowledge in the buying and selling homes made both transactions proceed very smoothly. We would highly recommend Rashaune, her co-workers and Vignette Reality to anyone interested in purchasing a home in Franklin and the N Georgia area. Vivi and Mike Kempf

Service was outstanding - communication was great, Allison was available when I thought she…read morewouldn't be. She saved me money with negations, and I bought a great Home! Appreciate Allison's professionalism and assistance. If you are looking for a Realtor, I highly recommend Allison and the team she has working with her.

Thanks June Tassillo for helping us get our house sold! We followed your advice & were able to sell…read morein no time! You made the process very easy & took care of all the last minute details before closing! Your knowledge of the Western North Carolina community was invaluable to us!

I had June as my Realtor back Aug 9TH 2013 when Mike and I got our very first home in Franklin ,,,…read moreShe is one of the most caring and Considerate people I know ,,, she listen to what our needs were and what we were able to afford !! So if you want a honest hardworking Realtor who is always our for your best interests it's June !!

I used Matt as my real estate agent for selling my home and he was phenomenal! He's extremely…read moreknowledgeable with real estate and he goes above and beyond to take care of his clients. He always had an answer for each of my questions, he made sure that all deadlines were met on our end. He gave me input on things I could do to my house to get it to sell as quickly as possible and make the maximum return, and he even had professional pictures taken of my house and property to make the listing look perfect! He's a genuine, honest person and very down to earth. Working with him was very easy and stress free. I wouldn't even consider using anybody other Matt!

We spent over 45 minutes with this individual about listing with him. He was to get back with us…read more He never did. We called him several times and he never retuned our phone calls. Do NOT use this agent. Hire a REAL PROFESSIONAL !!!!