I had foot surgery April 1st Dr. Dockery did the surgery, he's always great. But today the whole…read morestaff was amazing so caring and polite. Thank you all for what you do!!

What has happened to the care team these days I went to hospital with breathing problems and lots…read moreof pain instead of giving medicine that I could take they kept giving me medicine i am allergic to and when I told her she raised her voice at me saying the Doctor isn't going to give you anything else then when I sit in pain crying and nauseous she did nothing her name is Jessica Burgess one of the worst nurses I have ever had when I said to her should have stayed home y'all are just letting me sit in the hallway in misery she said then Go I'm not doing this with you I said you don't need to be rude she said if you want to leave then leave. Also there was this old man that was in the hallway and another nurse had to go tell Jessica that he peed on himself and needles to say he sit in it for a bit.all she wants to do is sit on her ass.she is definitely in the wrong profession.

I have been trying to get my surgery scheduled for weeks. My primary doctor's office faxed medical…read moreclearance to them twice and they never put it into my chart. Then last week I brought the clearance forms and watched as the receptionist scanned them into my chart. I then called on Friday and was told the doctor hadn't signed off yet but should do it that day. I called today (Tuesday) and it still hadn't been done. If they weren't the primary dental surgeons in WV, I would go elsewhere gladly.

I was referred to this practice and showed up on 10/22/2024. Now, I'd like to start by saying my…read morelate father was a practicing dentist, and referred many patients to this practice over his 40-year career. I arrived for a consultation and completed a host of paperwork. I was shown to the exam room promptly. That's where it all went downhill. The attending dentist entered the room, mumbled his name, reached for an exam stick/tongue depressor, looked at my problem tooth, and then promptly left without saying a word. Total time: about 15 seconds, if that. Seriously! As I walked into the hallway, he was sitting in a chair apparently staring off into space. Call me crazy, but I think a consultation means ACTUALLY CONSULTING with the patient regarding the work to be done, and answering questions. This dentist said NOT ONE WORD, and didn't bother to discuss anything. The staff however, had no problem mentioning "financing options" no less than three times! I have excellent dental insurance, but even so, I have the funds to pay the entire amount if necessary. My dad despised what he called "assembly-line dentistry". I feel this was precisely what he was talking about. I'll be cancelling my appointment for the procedure I needed.