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Jacks Quality Painting

4.0 (3 reviews)
Open • 8:00 am - 8:00 pm

Services - Jacks Quality Painting

Exterior painting

Interior painting

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CertaPro Painters of Northwest Florida - INTERIOR REPAINT & POPCORN CEILING REMOVAL

CertaPro Painters of Northwest Florida

(18 reviews)

DO NOT USE THIS COMPANY!!!!…read more Contract was signed and deposit of half the total amount was given (about $2,000) with painters to begin the following week. Two weeks pass with services never being performed, it took about another two weeks to finally receive a refund. Waste of time and poor customer service. Highly advise to avoid this middle man company. I wasn't aware that after hiring them, they hire someone else to do the job which is why they kept delaying. After running out of excuses, they start ignoring your calls. If you decide to hire them anyway, keep in mind you are paying more to go through them, rather than hiring a painting company directly. There is literally no reason to use this company, they are both slower as well as more expensive since you are paying for the services to be performed from whatever company they hire, as well as their own commission. Again, HIGHLY recommend to AVOID! Edit: Calvin from CertaPro did reach out to me via phone after I posted my honest review. I did some more research after and was able to get in contact with one of the independent small painting businesses that CertaPro works with to complete jobs. They knew the salesperson that I was initially working with by name and said they have done multiple projects with them. I usually don't go this far to prove a point but I also don't like being accused of providing false information. Anyone that hires this company can simply talk to the painters that show up and ask themselves. I encourage anyone with a similar experience to write your own review.

Do not use Certa Pro Painters of Northwest Florida…read more Quality of work: 3/10 Pride in work: 0/10 Overall Business Practices: 0/10 Care for customer: 0/10 You'll probably have a hard time finding anyone cheaper -- but you'll get what you pay for. Zero communication, subcontracted painting crews, poor quality work, empty promises, and overall miserable experience. I hired Certa Pro Painters of Northwest Florida to paint the entire interior and exterior of my home. After 1.5 - 2 months finalizing the schedule, the paint crew did not show up when they said they would. Once they started the interior, they worked at a snail's pace. Overall, the paint looks like I hired a group of 13-year-old kids to paint the house. At one point, when I wasn't home, Certa Pro added $1900 to the bill to paint a walk-in closet. (I was out of town -- so they stuck my wife with this one) Certa Pro's subcontracted painting crews did such an awful job, I don't want them to come back and fix what they failed to do right the first time. I'll be hiring someone else to fix the interior (including an entire bathroom, all quarter round, damaged paint from tape removal, and on-and-on. I have since cancelled Certa Pro from painting the exterior of the house. When I began asking for a refund, my phone calls were screened -- they would not answer calls from my phone. My wife had to call from her work number to get them to pick up the phone. Once the refund check was cut, Certa Pro docked the refund for the credit card transaction fees -- just another slap in the face. After waiting 30 minutes passed my scheduled appointment to pick up my refund check at the Certa Pro office, I spoke to the franchise co-owner (Summer). She had zero interest in hearing my reason for cancellation. Never once did she ask why I had a bad experience with her company. (I loved the sarcastic "have a wonderful day Mr. B") This review does not do justice for the incredibly terrible experience and the awful quality of work Certa Pro Painters of Northwest Florida provided. I'd be highly embarrassed to be a part of this company. Do not use Certa Pro Painters of Northwest Florida. Hire a local/non franchise company that does their own work and cares about the customer.

Jacks Quality Painting - painters - Updated May 2026

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