Cancel

    Open app

    Search

    Services - Jackie K Truitt

    Buyer's agent

    Listing agent

    Jackie K Truitt Photos

    You might also consider

    Recommended Reviews - Jackie K Truitt

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Cornerstone Management - There are constantly people blocking doors, breaking them with crowbars etc.

    Cornerstone Management

    (34 reviews)

    In my experience as a tenant this company was extremely difficult to get in contact with, and was…read morenot reliable at replying to our concerns. Repairs were often performed very late, and very poorly, or with the minimum of 24 hours notice and no indication of what was being done. Contractors that they have used to repair our place frequently left a mess in our home after performing work, left without performing the intended repair, and once even left for the day halfway through a job without taking any steps to see that the room being worked on was somewhat usable (having us come home to a stove in the middle of our kitchen, a sink and cabinetry disassembled and strewn throughout the kitchen, and with many nails and sharp corners protruding into various areas of the room). If anyone is thinking of renting from this company or having them manage your property (now called Cornerstone) I would recommend reading some of their other reviews, and checking out their history before proceeding.

    100% DO NOT RENT FROM THIS PROPERTY MANAGEMENT COMPANY…read more I'm not sure whether Carolyn Flexhaug still works there, but based on my experience, I would strongly caution anyone considering renting from this company. Before you sign the lease, they come across as friendly, responsive, and accommodating. Unfortunately, my experience changed drastically after I moved in. Once I began having issues with my unit and the building, responses became extremely slow and I felt that my concerns -- including concerns about my personal safety and living conditions -- were not taken seriously. I had multiple repair issues shortly after moving in, many of which I believe should have been addressed before the unit was rented to me. The breaking point was discovering MICE IN MY APARTMENT!! The situation became serious enough that I temporarily moved elsewhere and ended up paying for two places to live. After sending multiple emails to Carolyn without getting the resolution I needed, I went to their office to discuss the situation in person. According to my recollection, her response was essentially that mice "come and go," that she gets mice in her own home as well, and that because the weather was getting colder, it was normal. I was also told that this was not grounds for terminating my lease and was told not to return to their office. I spent approximately 3 months dealing with the issue. Eventually, I contacted Alberta Health Services and had a health inspector attend the property. It was only after that intervention that I began seeing more meaningful pest-control activity. By then, however, the stress and disruption had become too much, and I decided I could no longer continue living under this management. Beyond my own unit, I also experienced concerns with the overall building: inadequate security, unauthorized individuals entering the property, people smoking inside, and broken glass. What shocked me most was that all of this occurred within roughly 3 months of moving in. My interactions with Carolyn were among the most unpleasant experiences I have ever had with a property manager. I found the communication dismissive, rude, and lacking in compassion at a time when I was dealing with a serious problem in my home. I trusted this company when I chose to rent from them, and I deeply regret that decision. Based on my personal experience, I WOULD NOT RECOMMEND RENTING FROM THEM. Please do your research carefully before signing a lease.

    Jackie K Truitt - realestateagents - Updated August 2026

    Loading...
    Loading...
    Loading...