For all the years I've been in Goleta, this place has never failed me. LOVE coming by for the 2 tacos for only 99cents. Where else can you get that? Load it up with sauce and I'm all good! What can I say? Broke college student. Even now, after college...I can't help but come back and check out the value menu. See what's changed, what hasn't... My current obsession: I love their mini churros. They are filled with some sweet cinnamon sauce that just oozes out as you bite it. Dip it into their oreo milkshake and you are all set! Extra star for the nicest woman (Hannah? Anna?) I have ever heard at any drive-thru ever! She was loud and clear and just perfect! Not like those people you get that you can barely hear and they just mumble and sound miserable. She was excellent! read more

Stephanie was working the drive-thru when I stopped by for lunch on my overnight shift and she has a lot of positive energy that most people I see on my breaks overnight don't come close to matching. It was refreshing and she is great at her job. read more

Pretty darn disappointed with JITB today. I went and ordered 2 number 8's with curly fires and a number 15 chicken bowl. The guy at the window asked if I wanted catsup, to which I replied yes however I ended up with a bag full of hot sauce. I had to ask for two more straws. I get home and find that they did not give my me curly fires, and no sauce for the egg roll. My bacon potato wedges had a TINY bit of cheese on them. Seems like they were training someone new and he did a terrible job on my order. When I called to complain and they suggested I come back to get a cash refund when I had paid with a credit card. Annoying and inconvenient. The only saving grace was my chicken bowl. It was quite tasty. I don't expect much from a fast food joint, but I expect them to do their job and get my order right. Thats not much to ask right? read more

The coupons that come in the mail make us want to indulge in greasy fast food from Jack in the Box. Nothing too special, your typical fatty foods. I never leave this place without curly fries. That's probably the only thing I get here. Denver breakfast bowl is pretty good...with a coupon. Jack's spicy chicken sandwich is always a safe choice. read more

Holy shit...can i get some fries with my salt. Yuk. Never again will i order fries from jack in the box. They were absolutely gross. Like eating a spoonful of salt. What do you think i am a horse? read more

I've gone through the Drive thru and keeping tabs on how many mistakes they've done. The last 5 times, over the last year in a half, and EPIC FAIL every time. I was served the wrong soda to which she just dumped it and used the same cup so my coke still tasted like Dr Pepper. 95% of my fries were at the bottom of the bag and not in their container due to poor handling. I see the receipt says Kim, but I know that wasn't her name and it was the only person working the drive thru. WORST I've ever been to! Guess I'll only get Jack n the Box when Im out of town. read more

Rude service. Arrived with friend both of us had coupons ...woman behind counter said only one of us could use because we walked in together we were counted as 1 guest. Tried to ask questions she ignores us talking and clowning around with co workers. Very rude to us and people behind us. Then to round it off slide bolt breaking in bathroom locked in for 5 minutes before I could get it unlocked. No thank you. read more

It's really better than 1.5 stars. It's a j-box. It's just cold in there all the time.

Fucking awful service. Went through the drive through the other night and waited in line for an hour before even getting our food and then the cashier was rude and barely gave us any service at all. I understand working at a fast food joint. But to have shit service and fucking making customers wait on your rudeness is unacceptable. read more

Wife and I went to dine inside and nobody was in line to order food. First, It took over 2 minutes for someone to take our order. Second, woman in pink shirt did not greet us but just stare at us. Right off the bat she was rude. Nothing like saying "sorry for the wait, what can I get you?". Third, she spoke with an attitude and briefly walked away when I was paying with a debit card. She comes back and asks "is there anything else?". Wife and I were like "oh, okay" and went to go sit at a table. So our dining experience gets worse. Fourth, she did not give my receipt so I don't know my order number. Woman in grey shirt calls out an order number, so I had to confirm it with her. Fifth , the order was incomplete. They missed my wife's food. I brought it back to the counter and explained them I'm missing food and I didn't get a receipt. The man on duty said they'll get the order correct. He said "thank you, have a nice day" (you get 1 star, hooray!) when I got my food back complete. I still didn't get a receipt because they know I'm gonna give them a bad review already. So hey, here's the mindset of the lady in pink...customer service is easy if there aren't any customers. read more

I am not sure what it is about this location, but having to wait about 10 minutes in a drive threw is ridiculous. This is mostly a weekly thing here. Seriously, who manages this place in the morning? read more

Place for latest night eats around and drive through is a must. New menu items and some veggie options etc. forgot to put my dessert order in the bag though so I was very bummed when I noticed far too late! read more

This place sucks. I recently got a job in the area a month ago and there are several options for lunch so I've only been here 3 times. First trip I ordered a bacon ultimate cheeseburger. I get back to work. They gave me a homestyle ranch chicken club. I couldn't go back so I decided I would just eat it. The chicken was kinda like rubber. I ate less than half then decided to call jack to bitch and complain. They sent me a free combo. Second visit I order a buttery jack combo. At least it was free. Cold and wasn't anything special. Third visit I decided I'll order 6 tacos. I know they are not great and I honestly have no clue what that meat is, but it's kind of like there are certain versions of food that you know what to expect and the tacos at jack in the box are just that. They are the bottom end of tacos but I like them occasionally and you get 2 for $1.29, so not much to complain about. The only problem is I get back to work and there are only 4 levels in the bag. The guy who took my order and gave me my food is dressed as I figure the manager would be, yet he looked in my bag to put 4 sauces in with what should be 6 tacos. read more

Just stopped for a quick lunch on our way elsewhere up the coast. Not busy at all. Guy mopping floor. Hubby and I stopped in the bathrooms first but women's had no soap. Reported it to cashier but nothing was done about it during our stay. I went into men's to wash my hands. Lunch order was screwed up as well. This joint should be avoided for sanitation as well as competence. Terrible. read more

Stopped here because it was the first and pretty much only fast food option on our road trip for miles. Service was lukewarm, their soda machine had no ice, but restrooms (for customers only!) were decent. Served its purpose for a quick snack and bathroom break but if you can wait. read more

Anastacia was so rude that I am left in disbelief. I never take the time to review a place because I'm a student and am busy, but this was so bad that I have to say something. Seriously that girl should be fired. I wanted sweet tea, she gave me unsweetened. I said sorry, but can I have a pink lemonade instead because the tea is not sweet. She then gave me the silent treatment, even after I said thank you. She had trouble putting a lid on the drink and threw it aggressively. Honestly just awful service. I called them three times wanting to tell a manager but nobody answered the phone. read more

Rude service! Will not be revisiting. Guy working the morning shift complained to us that his coworkers came in late and left him to do all the work. Who cares? If you're getting paid to work, work! He did not say a single thank you. The fries are good tho :) read more

I generally think of this place as not the lowest quality burger place but this time it is. Worst than McDonalds! The restaurant was poorly kept, very dirty, they were out of fries and it took forever to get our order in! Sorry but just being honest. read more

This jack in the box is awful! They always get your order wrong and the soda machine taste like mineral water

The drive-thru employees suck!!! THey have the audacity to try and tell you how to order food, however, they constantly interrupt you as you order. read more

Talk about slow..this place is slower than slow. The employees just seem to fool around all the time and its pretty annoying seeing them fool around while you're waiting for your order. I have 30min for lunch and I work right next to this place and about time I get my food 15mins has already past. It's sad because its the only place open at the time I go to lunch read more

Horrible service. Says they're open 24 hours, but I've went multiple times and they have been closed by 10 PM due to being "understaffed." Avoid this place! read more

Forgot fries and a straw for my milkshake and I had a long drive ahead. Absolutely unacceptable

We were on the road and made a quick stop. Saw that the croissants were 2 for $4. Told the cashier I wanted 5 supreme and 1 sausage when I finished ordering she repeated back and told me 4supreme. I corrected her, common mistake it was okay. When I checked my receipt she didn't give me the 2 for 4 I told her and she got all pissy and made another lady give me my money. I understand it was a mistake but why did she get mad at me? I wasn't even rude about it.. read more

Everything about this place is dull. The food, the restaurant, the workers. Honestly prefer going to the McDonald's across the street for your fast-food fix. read more

If I could give it a zero, I would. I order a plain hamburger, and realized they put bacon in it (which I am allergic to and unable to eat) after two bites. When I went back to the drive-through window to complain (didn't realize the actual restaurant was open--it was almost 2 after all...), the guy took back the burger, said nothing, and disappeared. After 2 minutes of awkwardly making conversation with the next people in line in their car, he came back and rudely told me I had to go inside to get my food. Which I did. And still did not get an apology. I refuse to go back there after that ordeal, which is a shame, because it's nice to have a variety of places to go to after DT. Guess Freebirds it is! read more

Just writing this review and thinking about this place is making my mouth water. Everything I have ever ordered from here is a hot, greasy, salty mess...and I damn well love it. People at the window are always chipper and one even gave my dog some bacon when he (the dog) stuck his head out the window. Great way to get a week's worth of calories in one meal. One time I saw someone holding up a sign asking for money arguing with the person in the car in front of me. read more

Just ordered from the last night mash up munchies menu- ordered the buffalo chicken hashbrowns and they looked nothing like the advertised item. It was basically chicken nuggets on top of a hash brown with a ton of ranch and melted cheese with on top. Everything I've ever ordered at any jack in the box has been pretty gross other tran their curly fries. seriously how do you mess up a simple breakfast burrito? I would show a picture of the food I just received but honestly I'm afraid it would make people gag too much. read more

Quite literally the worst fast food in town. I only come here on my overnight shifts sometimes because there's no where else if I don't bring lunch. The service is less than abysmal, the workers couldn't even be bothered to fake their energy let alone give any sort of care or service. Avoid like the plague read more

Jack in the box food is good. However I've had several concerns over the past years . It seems like every time I ago they are always understaffed so it is very common for them to get my order wrong. If manager would place more workers this place would be better . Most of the time workers are busy and can barely attend the costumers. I really wish this place would change as is one of my favorite restaurants. They should really considered hiring a new manager who actually cares. read more

i had to review this place just because it is a frequent stop for late night munchies with friends. Their drive through is open very late (or maybe even all night, im not sure). I was not at all a fan of jack and the box before, but their sirloin burgers and curly fries are actually pretty delicious. read more

This JB was at the top of my list for the fast food place to go. Whether it be getting it for lunch during my high school days or grabbing it on late nights. It's your regular fast food place with a decent amount of options. They have really good sides and I can't get enough of their jalapeno poppers. The mini churros aren't bad either. You are going to feel it in the morning, but it felt so worth it at the time. I will always have a place in my heart (or artery) for you Jack in the Box. read more

I ordered the chicken strips and a couple hours later had the worst pain I've ever felt in my stomach. Didn't sleep much and the pain was so bad that I was close to going to the ER. Not sure if it was what I ate here, but it was the only thing I had eaten recently and the pain started immediately after! Not going to any Jack In the Box again. I don't trust that the food is sanitary. read more

J-bo's, the best place to get drunk food after a night in IV. It is also the hardest, seeing as you have to have a DD to get there (if you don't feel like dying). The service here is great, and, unlike many a college-town restaurant, they don't charge extra for more ranch or "house special" sauce. I hate it when places do that. Good job J-bo's; fattening up the country, one college kid at a time. read more

The service is usually terrible and the drive-thru is always painfully slow. There aren't many drive-thrus around and Jack's being one of the few places that actually has one is just terrible. Once, when I finally got up to the window after soooo long , my boyfriend and I, clearly heard the woman behind the window telling her co-worker "If they wait, they wait", with a very apathetic look and tone in her voice. I was just baffled and how unconcerned the staff was about how long they were taking. Regardless, I still come here every once in a while because the food is usually pretty good, I haven't had a bad experience with the food. read more

I went here at 4am and had a really simple order. I wanted a plain cheeseburger combo. I specified just meat, cheese, and bun. It took the gal working the drive thru literally over 5 minutes to grasp this concept. It was the weirdest exchange I've ever had at a drive thru. Then, on top of that, the food is just super bland. I don't remember other Jack In The Box locations being this bad, although I don't really eat here much to begin with. Also, I can't stand when you order a drink and 90% of it is ice. The curly fries amount I got is very small too. I maybe have like 10 curly fries. I ended the order by being very polite and understanding as I don't like to judge the individual worker too hard, but overall, it was just a very subpar experience. read more

Worst Jack in the box ever! I had ordered a Jack's Spicy Chicken sandwich with cheese and an order of tacos (2) & when I was given the food I asked the guy to confirm that the sandwich had cheese and he said "yes"! Then, when I got home to eat it, guess what -- no frickin' cheese!!!! Complete losers and the worst customer service ever!! I am definitely gonna complain first thing in the morning. read more

The service at this Jack in the box is absolutely awful. It's the closest place to eat from my work so I stop by when I don't feel like making a lunch, several times I've been standing at the counter waiting for someone to take my order, they see me standing there but continue their own personal conversations. Today while waiting in line, 4 other people were ahead of me, they had 1 register open, an employee came up, did something on the second register, looked at all of us in line and just walked away to do anything other than take orders. If this location had better service, I'd give it more stars but I can't bring myself to to give them anything more than 2 stars. read more

Worst customer service ever experienced from a fast food employee especially from the manager running the drive-through window. He seemed to not clear about customers and quite frankly very rude and impolite. read more

I ordered the breakfast platter before driving up north for 4 hours. I also ordered a glass of water. They rushed me off the line in the drive through without giving me my water. When I looked in my bag later, I noticed there was no syrup, or butter for my pancakes. I can't eat this bland meal without dressing. I just wasted my money on this place. 'Never going back there again. read more