Cannot rate any quality of work, but this is based on professionalism and communication…read more Called and spoke to Jaime on a Tuesday to set up an appointment for Wednesday and he tells me he will call us right before he arrives. I ask for a time frame and he says "anytime before 5". Already I am wary, but give him the benefit since he may have plenty of work. Come Wednesday and did not receive a phone call all day from him, not a text or any message of apology. So no work done and appointment missed. Tried calling the next day and now no answer to get through. As much as I can give a person a benefit of doubt, this is just no way to run a business haphazardly as such. Better organization and communciation is needed simply to meet demands of basic customer service. I wish I could gauge some merit on electrical work, but this review is solely based on the fact that this business owner could not be bothered with my business. Hopefully, others have better luck.

We had a problem in my mom's house. I called and electricians came the next day. They understood…read moreand fixed our problem the way it needed to be done. My husband is a civil engineer & commercial builder, he praised their work. I would definitely call Jaime's again.

Excellent workmanship, they replaced my water heater and my garbage disposal at a very decent…read moreprice, I had called around for pricing and some estimates were very high. I decided not to go with the lowest or higher estimate I chose the one in between. Very good work.

Will not do business with them again. From the moment he arrived, the old guy seemed to not want to…read morework and made comments about how hard it would be to remove the flange, how long it would take, etc. Like we had a choice since he'd already removed the toilet, and it was sitting in the middle of the bathroom. So he replaced the flange and re-set the toilet after I pointed out it had to be done. I asked him--for the third time--about replacing the shut-off valve since it was corroded. He finally told me he didn't have a valve on his truck, he'd have to go get one, and it would cost me for the time to drive across town to do that. I said, "I would think you'd come prepared for something standard like that..." and he didn't reply. Thirty minutes after he left, my husband got home and saw that he hadn't caulked around the re-set toilet. We called them and they agreed that that was standard procedure--but if they came back, it would cost us another minimum hour of labor--for 10 minutes' of work that he should have done when he was there. And they were very defensive about his overall behavior. We've used them in the past, as have other family members, but it's been many years. Apparently, things have changed. We'll be looking for another plumber.

No follow up at all. Game playing at best. Message to schedule appointment and never showed up.read more

Cesar, of Charm Electric, replied always replied promptly to to the yelp and email messages. He…read morewas responsible and available to come when asked to. The kitchen circuit breaker had failed to trip when my wife and I were simultaneously using over 20 amps in the kitchen. I replaced all the circuit breakers (which I felt was old and faulty) and outlets, and plugs, looking myself for where the problem was. I had thought it was in the wiring in the walls and knew I needed a professional electrician to safely do the repair/rewiring as needed, because it was beyond my own handyman skills. Cesar came, and he gives free estimates. He quickly found the wiring problem. It was something I had missed, a ground wire had somehow failed, but he repaired it quickly, right on the spot. Both Cesar, and his brother/assistant, were very pleasant and polite. I felt very comfortable and at ease during their time in our home. The cost was only $75 for the labor to repair the ground wire's connection. I would certainly contact him again should I need any more electrical work in the future.

Just had work done today. The workers that showed up at the house were very respectful and nice…read more(and very knowledgable). Took time to understand the situation (really slow water pressure in one bathroom and small drip that sounded like a leak). They replaced 3 bathtub drains that were corroded, fixed the issue with the water pressure and found what the drip was without putting holes in the ceiling below the bathtub (which was a plus). All works great and am very satisfied. Would recommend Farrell Plumbing & Cooling as a great option for those in the valley. p.s. They were recommended by a coworker for whom they had recently done some repairs. Since they were happy with the work and my prior plumber is no longer in business, I needed to find someone reputable. Will definitely use them again.

terrible experience w this company for total plumbing job on remodel. came immediately and gave…read morequote and then silence for weeks. should have ran then. they wanted a contract signed and then never provided one after numerous requests. then silence again for weeks until one day a call they were on the way. against my better judgement, but desperate for a plumber, allowed Farrell plumbing to start. they performed half the work and I paid them what they requested by credit card. continued on with my project. fast forward a neighbor calls me about 3 men around my home saying I hadn't paid my bill for plumbing. given the owners name to call and he informs me the supervisor was terminated who quoted me and he wants more money. more money was given in hopes to save the relationship and have the plumbing finished. presently the very kind owner dean (when he wanted more money) will not return my calls or emails. nor his office help. shame on you dean for being dishonest and having no integrity. you are a thief. as now I have paid more than the service that was provided. exactly what I told you I was afraid would happen. this company is a mess. do not use them

They did a decent job fixing my leaky faucet, though it took a bit longer than expected. The…read moreplumber was polite and explained the issue clearly. Pricing was fair, but I wish they'd been more punctual. Overall, it was an okay experience--nothing extraordinary, but they got the job done.

I recommend Charles M and Burls Plumbing to anyone who wants their project done right In the RGV. I…read moream satisfied with his service and experience. This is our second project with Charles and I couldn't be happier with the results. Charles installed an aluminum pan under our water heater with a drain to protect our home from damage. He also installed a ball valve on the water supply and on the drain run outdoors to empty the water heater seasonally. He also replaced our leaky hose bibs with ball valve hose bibs on our mobile home. Charles work is profession, clean and efficient ***** five stars.

They were knowledgeable, quick to respond. It wasn't an emergency so came with in the time quoted…read more Price was reasonable and what was quoted on the phone. I am awaiting estimate for more services.

Great service and friendly staff. I live out of state and had an issue with a unit I rent out in…read morethe area. Toby's plumbing was able to work with me in scheduling service and invoicing me. I feel confident that if they were this easy to work with from Colorado, over the phone, that anybody else, local or long distance will have the same great service they provided me.

We did work for Atlas technologies. The owner set up a credit card payment, signed the…read moreauthorization, it declined and now he refuses to even discuss the matter. From our experience, they do not pay for services rendered. Be very careful.

I can fully recommend Atlas Technologies as a trustworthy and efficient company to repair…read moregenerators or any electrical work. They are very quick to fix the problem.

After calling 4-5 other plumbers Andy was able to come over in a couple of hours this morning to…read morechange out my failed water heater. He has very clear and precise communication skills. His price was lower than the other companies that couldn't come till at least the next day. He and his assistant cleaned up after themselves and left the work place as they found it. Oh, I asked him to check my dryer vent which can be a fire hazard in the home. I hadn't done it in 7 years. He happily did and no extra charge. I'm sharing his info with my friends. Call him, you won't be disappointed.

Andy's Plumbing Service in Pharr, Texas did a great job at a very competitive price replacing my…read morewater heater. They also took my old heater to the OE distributor for warranty replacement. Fast service and quality work...Glad to recommend!!