This place went out of their way to help us out-of-staters so we could make it to our desintation!…read more They close at 5:30 I called them and they took us in at 5:33 We were driving out of state, and got an oil change in texas at a separate location, sadly, about 4 hours after we realized they left a piece of plastic unattached and it was scraping underneath our car for miles Called Dipsticks and they waited for us to come, and patched us up with no charge. We could not be more grateful to these folks.

I have had numerous services done by Dipstick's. I have never had a problem and have found the…read morepeople there to be courteous and knowledgeable. I have purchased tires and batteries from them and the prices are comparable to prices in nearby towns and I saved travel time. Convenient and competent.

Great people. Work is done quickly. You do need to have an appointment because they are busy. But…read moreafter you drop it off job done in a day or 2. Reasonably priced in the job done right.

Will get your vehicle fixed but won't let you know beforehand how much something costs- they will…read morejust fix it before giving a quote. Mandy is pretty rude over the phone and even in person. so if you like being hung up over the phone or talked to as if you're a child, you don't have many options in Mason, so unfortunately for us, we went with them. If you're trying to pay and pick up after hours but you work until after 5, you're out of luck. No exceptions. They claim their hours are 8:30-5 Monday through Friday, yet seem to pick and choose their hours of business (rightfully so since it is their business)- but don't ask questions because they don't like it. They will "do more" without anyone being told and then hold it against you because it was "thrown in". It's the first time and the last time we will ever take any vehicle there. 2 stars just because they did fix the vehicle pretty quick. Honestly, I would have left a 5 star review if it wasn't for the way we were treated. Mandy slammed their office door after being condescending, dismissive and then threatening with video footage of behavior if any. But when this video footage is seen- we would be able to see how Mandy did in fact slam the door after saying she didn't. I've worked with the public for 20 years- I know customer service and teach other businesses how to not be like Mandy. Thanks for the reference and example for future classes! Aside from the attitude, gas lighting and narcissism, thanks for fixing the truck!

My son's car had a major engine issue traveling through Junction which required a diagnostic and…read moreeventually a long tow to San Antonio. After several hours of poor responses from AAA we asked for a recommendation from the local shop that diagnosed the car. These guys come highly recommended and are reputable. They showed up when they said they would, took care in hooking up the car and made sure to get the car and my son safely to a dealer in San Antonio. They are just plain good people.

We came through Brady Monday night. As we crossed the railroad we heard a noise. Pulled over to…read morecheck and realized we had snapped a leaf spring and shredded a tire. We hotshot all through the United States and happened to have our 10 year old with us on one last trip before going back to school. My husband called Back on your feet to see if they had a recommendation what to do. As this is a small town and not a lot of space to just be pulled over on the side of the road. The owner answered the phone at 9pm. He told us his shop wasn't far so if the trailer was still drivable we could bring it to his lot and unhook so we could go get a room with our daughter. That was a huge help. Not to often you meet someone who will go back to his lot after already being home for the evening to let us put our trailer there. The next morning he had a tire contact who was able to come help us get the tires off the trailer and the axle chained up so we could limp it back to the dealership where everything was covered under warranty. We really appreciate his help. Without it we would of been stuck on the side of the road till the next day. So from the bottom of our heart. Thank you.

Flat on the way into Fredericksburg with my RV, desperately needed a heavy duty tire and called…read moreKrauskopf today. Friendly, great to chat with and they had it mounted it on my rim quickly. price was to the dollar exactly what was quoted over the phone sight unseen. Very thankful for their service. Definitely recommend 100%.

Didn't want to mount my tires cause I bought them online, didn't even look at the tires.read more

New owners , Same great small town station feel Plus still…read moreoffers full service assistance , tire repair and sales Friendly , Knowledgeable and helpful staff will keep using this Gas/Service station

This is my place to go for tires, inspection, and more! I have always enjoyed this little station…read moreand the new owners are doing a good job!

I have used Midstate Tire systems for years. Wendell will do anything he can to get you back on the…read moreroad as quick as he can. i've had nothing but great experiences every time using Midstate Tire systems.

Wendell saved us!! Our bachelorette party was almost ruined by a flat tire on our rental car. He…read morecame an hour out to us with a tire and replaced it for us! He was polite and courteous, would definitely recommend for anyone needing a tire in Fredricksburg :) Weekend saved!

I hit a deer the other day and Mr Joe was on the scene and helping me out of a real bad situation…read more He went above and beyond good customer service. Nice people like him are hard to find these days.Thank you Mr Joe your kindness will not be forgotten.

Joe is amazing. Got in a sticky situation far from home, and he was a life saver. Once Joe…read morearrived on the scene I knew everything was going to work out. Great service, and all around great guy.

Douglas goes well above & beyond for a number of different reasons. They use flatbeds and know how…read moreto avoid damaging a vehicle in situations like a blowout, which is what I had. The owner is extremely nice and goes out of his way to help quickly, even dropping dinner to come help. I'm very grateful for his help because we were in a rural area with a tire that couldn't be repaired. He even got the car positioned perfectly on the street so I could remove the wheels and get the tires replaced the next day!

Had a total blowout in my husband Ram pick up 1 hour ago . Rob took great care of us. 60 minutes…read moreFrom the time we called Geico Roadside Assistance to on the road again. Nice guy. Thanks Rob.