To Jen M. Regarding the "Open End Lease Agreement" signed…read more2023. The exact thing happened to me which was quite the opposite of what I was told when leasing this vehicle. I owed $17,000.00 as well according to the sales person I would love to discuss this with you. I am currently in a 5 year lease that I did not want. I did not want to lease again and I did not want to especially lease a Ford Escape either. But given my choices of paying $17,000.00 or getting into a 5 year lease.. here I am... and not happy. Very Upset, actually. No one reached out to us. No one cared about this out ward lie. So, Jen M. reach out to me... same situation.. same amount of money owed without any one giving a crap.

OPEN ENDED LEASE AGREEMENT I signed what I thought was my…read more3rd typical lease with Greg Gill August 2023. It was not a typical lease but an open ended lease agreement. At the end of the day, I was responsible for the difference between the projected value of my car versus the actual value of my car at the end of the lease. This amounted to $17,000. This was NOT AT ALL REVIEWED OR EXPLAINED TO ME. I signed the document not even considering it would be different than my other 2 leases. I noticed Greg Gill is no longer with Performance Ford or the Rafih Group. I spoke to Moe initially at Performance Ford who listened to my issue and was I advised that he would take this to management. Apparently, there are a number of customers who signed similar leases without disclosure of the nature of the lease. I then spoke to Moe Hazim who stated he would be speaking directly to Terry Rafih himself. I have never heard back from Performance Ford regarding this meeting with Terry Rafih. I seemed to be bothering them. I NEVER EVER would have exchanged my BMW for my Bronco had I known about the nature of this lease. Ridiculous. What a horrible way to treat your customers. Make the drive somewhere else and avoid dealing with this auto group. Jennifer

I bought a car from this dealer 2 month ago and got good service with the lower price. Just…read moreyesterday I got a call from the dealer told me that they found the second key for my car and this made me very satisfied.

My son purchased his first car here and was treated with such respect…read more A few days after, the window motor broke and they fixed it for free. Thankful for such good service! J Hoogsteen

Pros. Amazing…read morecustomer service. Very helpful and patient. Full disclosure. No high presssure sales tactics. Nice quality cars. They will work with you to make sure you get what your looking for. Cons. No seating in the waiting area. No coffee. Parking is limited Ask for Micky. Very helpful, knowledgeable and easy to talk to.

I recently purchased a car from Automaxx. I had been looking for a used car for sometime. I stopped…read moreinto the dealership and was greeted a salesman named Mikey. Right away I felt comfortable and not pushed or pressured in anyway. He answerd all my questions and took the time with me making sure I making the right decision. Buying this car at @ AutoMaxx and dealing Mickey Cleroux was gear experience I would buy my next car there. Thank you do much to Automaxx and Mickey Cleroux.