Javier, I just want to commend you on your effort on my behalf for It just lunch I have been a member a very short period now just three months, but you have been working very hard to find me the right girl. While I do take a little time to fill out the survey -- the last line in the survey -- I feel is the Most important "What can we Focus on for the next Match?" and I believe you carefully read each and every comment I make. And it shows in the improvment in the girls you find for me to date. Yes Im on Hold right now to see how it might work out between me and my last date..... if it does not -- I will be right back to IJL to find another date.. I really could not be happier with the attention and selection of dates you have helped me to find.. and yes I would recommend this service to anyone who asks (and discreetly I already have)..... read more

Horrible Horrible customer service. They don't call you for weeks and it's very costly. The quality of people who they sign up and want to put you with doesn't even match your profile. I wish I would have been in on that lawsuit in the 1990's because I would love to have my money back. This is not a reputable dating site...they do nor do their job!!! read more

IT'S JUST LUNCH IS A SCAM RAN BY CON ARTISTS I joined IJL 9/30/18 during a phone call when I was promised: 1. You WILL go on dates. 2. You will ONLY be matched with men serious about finding a partner. 3. IJL will do ALL the work so you can relax. 10/12/18: My matchmaker Natalie sends my first match. I give date options for 3 weeks. 10/31/18: Natalie never responds. I ask if I should send more dates. She says yes. I send date options for 4 weeks. Natalie never initiates contact after that. 11/8/18: Another matchmaker Jasmine sends a new match. I ask what happened to the first one but she doesn't acknowledge my question. I send 4 weeks of date options. 11/15/18: I find out my first date will be 11/30/18. 11/30/18: My match cancels. I'd arranged and paid for a babysitter for the night. No apologies from Jasmine. She pressures me to reschedule for the weekend. I tell her I don't want to date someone who cancels at the last minute. I'd been with IJL for 2 months, had wasted enough time/money, and had 0 dates. I tell Jasmine/Natalie I want to cancel and get a refund. Natalie responds that she is working on my next match. She doesn't acknowledge my dissatisfaction or request for a cancellation/refund. Nobody from IJL speaks to me for over 2 months. 1/27/19: I call IJL to complain and ask for a cancellation/refund again. I'm told that only Natalie can help. I'm sent to Natalie's voicemail but she doesn't answer or return my calls. I send another email. 1/28/19: Natalie calls and says she's not the one to talk to about cancellations/refunds. She says a supervisor will call in 48 hours. Still no apologies. 1/31/18: A supervisor calls 24 hours late. He apologizes but refuses my request. He says they can't do refunds. The contract I signed disproves this. I ask him to cancel my membership. He refuses. He is in a hurry to get off the phone, and tells me that my next match will be coming soon. This company is a scam. They prey on optimists. Please help me and other potential victims from being prey to their scheme. Thank You, Alexis Bell read more

The idea for this service is great but the reality is that they don't do a great job. It's super expensive and I didn't get my money's worth. They didn't match me with people who had the same interests that I had. The matchmakers seem to be constantly changing so I was always working with someone new. It's been a very frustrating experience. read more

Let's just say, I should have stuck with my gut and not signed up. It seemed to me, they were just in it for the buck and didn't really care for you as a person. I had two dates in two years. I reached out to them with my concern, there was no response. Ironically, they found someone for me to go out with. He did not match my profile. They tried to set me up with a third person, but they say I didn't get back to them in time so they put my account on hold. But, it can only be on hold for so many days (I guess they have a reasonable answer as to why), however, there was no more communication from them so my membership expired. AND, now, I have received multiple emails and calls asking if I would like to pay another $700 for virtual dating. WHAT?! ILJ - you may want to think about your communication strategy! Read Lexy B.'s review. She explains it great. I had similar situations. read more

I called after hours and the lady that answered the phone was very resourceful and very helpful and also on top of that very nice

IJL promises qualified dates based off the criteria that you are looking for - never happened. The fact is/was the dates were not a match. The simplest things about the person weren't correct. I provided detailed feedback in each of the dates. Yet IJL couldn't get close to what I asked for. There was nothing unusual - educated, non-smoker, 30-45, someone who enjoyed baseball, professional, likes to travel, etc... They promise a dating director who will work with you. This person, as explained by IJL, will work you with you one on one throughout your dating process. In the first 7 months, I had 3 different dating directors. There were times I didn't hear back from them for 4 weeks. I sent emails, left voicemails & followed up. I am a busy professional but always have time for phone calls or emails. I knew going in to have low expectations but IJL couldn't even meet those. After talking with the dates, they had similar experiences with the dating directors. For the money spent the return was pathetic. read more

I joined IJL a few years ago, what a waist of money. They set me up on dates with a guy who lived 3 hours from me, a handicapped guy, and just pulled people out of a hat to set me up with. I paid $1200 and quit going toward the end it was so bad! I feel like i was scammed, they lie to you about the amount of men in the club, set you up with whoever and just pray on single desperate people. DO NOT SIGN UP!!!!! DO NOT GIVE THEM MONEY, what a scam. The dates cost $125.00, you get one a month and most of time I paid for my own meals/ Drinks. BIG SCAM read more

I wish I would have seen these 2 reviews of It's Just Lunch before I spent my money. When I joined IJL, I thought they were a reputable company. I joined IJL on 3 February 2014. I was looking for an organization to help me find some male companionship. In the 6 months since I have been a member, I have had 1 date that went no where because I was not his type. I have only been set up with 2 other dates. The first of these 2 was cancelled by the other person because of a family emergency. That was in May. It took 2 more months to hear from them. The "date" today was wrecked by IJL and the restaurant. Both of us were in the restaurant but not seated together. It may be 2 more months before I hear from IJL again. DO NOT WASTE YOUR MONEY ON IJL. read more

At the beginning of January several family members, including myself, bought a membership to IJL for our niece. My significant other and I had a very positive experience with them 6 years ago. We met each other and lots of other people as well. It never occurred to us to check out if the company had changed. What mistake. We bought this gift to give our niece as a positive and fun experience while dealing with the difficulty of her mother's longterm health needs. It has turned out to be an awful and disappointing experience, adding to her level of stress. Her problems with IJL mirror all for all of the same issues mentioned in the earlier reviews. No dates, no follow-through, long response times to emails and phone calls, that is if they were answered at all. This has not been the fun, positive distraction we hoped for. She has tried to navigate an inpenetrable customer service system, that keeps sending her back to the dating director who is one, if not the a major part of the problem. There seems to be no way to get to a manager or franchise owner to address the issues from the top. Here's the clincher, if the previous reviewers felt cheated because they paid $1500, we paid $2300!!! When I brought up that this was over double the cost from several years ago, I got an improved services spiel! After completing this, I am filing a complaint with the better business bureau. read more

The folks at IJL talk a great game and are amazingly talented sales people. They'll make it sound like they run an exclusive, thoughtful organization that's deeply concerned about matching people together; they know the right things to say and the right buttons to push, and you'll be convinced that forking over $1900 is a great idea. What you'll get in return? Well! You fill out a list of your hobbies and interests. Then they take other people's lists and vaguely mix-and-match them. Then they call you and in a semi-robotic voice list the traits that this person filled out on a sheet of paper and set up a supremely awkward meeting, in which you may or may not connect. It's painful. Their basic approach is to treat romance like a numbers game. Not finding anyone? Just meet more people! This is not a comprehensive, get-to-know you process. It's a matter of them taking advantage of the fact that it's generally pretty hard to meet people, and promising more than they can deliver. Save your money. Rarely have I regretted anything more than believing what these people said and giving them money. read more

You get out of IJL what you put into it - So Life/Dating isn't perfect or fair - Isn't that the human condition? IJL takes a lot of the work out of finding qualified potential matches and does it with real people in real time and with real results. I would recommend IJL as the only "real" solution to virtual/online dating and the price tag keeps out people who aren't committed to acheiving success. Also I want to commend Javier as a terrific coordinator in getting me out to meet some great women. I wasn't alone on Valentine's this year and when you consider all the balls I am juggling - it was a Godsend to have IJL set it up read more

My first experience with IJL while under franchise management was not as good as I had hoped.....but after a year break I decided to try it again. My experience this time was soooo much better! Jason has done a magnificent job listening to my desires and applying those criteria to my matches. I have met a lot of great people on my dates but I am still looking for that one ideal match! David F. from St. louis read more

SCAM! SCAM! SCAM! This company is an outright criminal operation. I was stung for $2800 and even when I tried to get my money back via a credit card dispute, ITJ bombarded my credit card company with enough legal-ease to prevent me from proving my case. In the end it was cheaper to give up rather than fight on. So they disputed my dispute and got their money in the end. Especially since my wife died two weeks before I contacted them, I admit out of anxiety and they tried to convince me that two weeks is enough time to wait before I started dating again. 2 weeks??!! WTF! The only smart thing I did was to change my credit card number after getting conned, since I got a really bad feeling once I started reading reviews after my encounter. I just wish I read them before, then I wouldn't be out $2800. read more

When one thinks of all the money one spends in other ways, $1500 or whatever is a small sum if it has the possibility of meeting the person you spend the rest of your life with. So, having some disposable income, I signed up for IJL...three times. All I can say in retrospect is, I must have some masochistic tendencies I was unaware of. Let's be clear here: I don't 'blame' IJL for not finding me a wife. I do blame them... in a big way...for their pie-in-the-sky promises of having a plethora of women who would fit my criteria, and delivering dates who seemed to pass only a standard of "Wrote a check that didn't bounce and can fog up a mirror." Seriously. Horrible. They seemed to have a particular problem with adhering to my request that whomever they set me up with be "reasonably fit". Note I don't say supermodel/bulimic/anorexic or someone half my age. But I'm sorry, 5'5 and 165lbs is not 'fit'. It is quite telling they will not tell you the weight of the prospect they want you to meet beforehand....Hmm. I wonder why that is? Oh, never mind, I found out. The hard way. But...they checked that box, and another date was logged on the books to meet their contractual obligation. Their "professional", "selective" process involved working with -3- different owners (two franchise owners, and then, for unexplained reasons, their MIAMI office, where my 'dating director' worked off a small photo and that inane questionnaire), but the pattern was the same: Check that box, fulfill the required amount of dates, shrug their shoulders...and then ask you to write another check and give it "one more try". I have to admit, my expectations bar was not that high to begin with, but even given that I was hugely disappointed, especially in my third round. There must be 2 Javier's working there [either that or the glowing reviews are company written puff pieces], because the Javi who handled mine set me up with such poor dates, I demanded to work with someone else. (Example: His "fit" woman from "St. Louis" was 5'3, 150, and lived in Washington, MO.) In sum, here's the deal guys- If you have the dough, and DON'T CARE ABOUT YOUR TIME, knock yourself out. You just have to remember: They can only send you women who walk in their doors and want to give them a $1500+ check. Think about that for a minute. From where I sit, theirs is a dying business model- in the era of Match.com etc, the number of attractive women who aren't head-cases who need to do IJL is pretty low. Just don't be surprised when once your check's been cashed, you have an experience which is far from that which was advertised. read more

I paid for my daughter a membership for 6 months. I wish I had believed the reviews. I actually spoke with whom I will call the sales lady and she convinced me the negative reviews were not accurate. Before they got my $2800 the sales lady had all the time to talk with me and my daughter. Once they got my $2800 the communication dropped off quickly. For $2800 my daughter has had 1 date in over 2 months. My daughter is very talented and beautiful and they should have no trouble finding her dates. They actually said before we paid them they had 5 or 6 people in mind and ready to be matched with her. They make you feel really special and like everyone doesn't get to join. Please save your money. Very regretful I gave them my money. Please follow your gut and don't let the sales people convince you different. read more

What a scam! Ladies, do not waste your money. The number of women that they have far outweighs the number of men, so be prepared to be set up with whoever, regardless of your criteria. Despite being the most expensive dating site there is, there is zero customer service. Once I hit my "minimum" number, my "dating director" stopped returning calls and emails. I'd hear from him maybe once a month. He was not interested in my feedback. He was not interested in me as a person (which I thought was what I was paying such a HUGH premium for) He had no problem with completely ignoring basic criteria. He set up me up with much younger guys (one of whom was horrified to be on a date with someone my age). He'd also set me up with people that lived outside of St. Louis, because apparently, the "St. Louis metro area" extends 100 miles in any direction. Did I mention your dating director will not live in your metro area and will only be basically familiar with the local scene? Usually the thing my dates and I had in common was how disappointed we were in the service. I also heard from some of my dates that the company mislead them about terms of service, for example, strongly implying that the minimum plan you could buy was one year. It's not, they sell six month terms. Just to be clear, my dates were not horror stories--but they weren't matches either. The horror story is this company. My service rep justified their large price tag by stating "it's like a nice vacation." It's not. Book the vacation. You'll have something interesting to talk about to the dude you met for free on OK cupid. PS. I'm sure it's just a coincidence, but the number of scam calls I got to my unlisted/do not call list cell phone number increased dramatically two days after I gave my info to IJL. read more

IJL is ARJ (A Real Joke) - they promised and didn't deliver on the following: 1) I would have 1 dating advisor/director assigned to me - I had 3 over a 6 month period (one who was extremely rude and basically told me that I was being too picky and that I had no right to be picky - pretty much was bullying me into taking dates). Furthermore, I was continually having to reach out to them to find out the status of their progress of finding a match - not once were they proactive. My advisors where in Florida, knew nothing about the St. Louis area and the best places to have people met up or about the restaruants. One time I drove 45 minutes to meet someone who lived 2 hours away - didn't know this individual lived this far away until we met - when I mentioned to the IJL representative that 45 minutes was to far to drive to meet up with someone they bullied me into going using the IJL contract as leverage. 2) that based upon my profile they would find adequet matches based upon my parameters - everyone they "matched"me up with was unacceptable. My parameters where nothing out of the norm; e.g. 45 - 55, non-smoker, college educated, enjoys outdoor activities, physically fit/active, etc. however it seemed that even these were to much of a challenge for the IJL organization to find. When I would provided the required feedback after every date and provided information about what I was looking for in a person, that would help them make a better match next time, I appeared to follow on deft ears as each date got progressively worse and less of a match. The $2,800 fee was a TOTAL waste of money. Please learn by my mistake and don't use this service - I am 98% positive you will be disappointed. read more

Believe the reviews, I had used the service 5 years ago and had a good experience. They are now corporate and will tell you what you want to hear and once you sign they do what they want. If you try and question them they'll til you, sorry and ignore you. I ended up speaking to seven different people and they never apologized just said you can't get your money back?? I had never asked until the seventh person I was passed off to, I then realized they were just going to waste my time and I only asked so they would leave me alone. HORRIBLE customer service. I signed up for $2800.00 and did not go on one date because they kept trying to get me to compromise on what I was promised. This started with the first person I spoke with after I signed. Was told by representative "Jazz" that she thought it was a misprint about what I was told by the sales rep who had said it would be "absolutely no problem at all". That was really reassuring and it just got worse from that. So sad how bad this company is now. read more