When our roof needed to be replaced, we met with several roofing companies and secured three…read morewritten estimates. We chose Platinum Roofing for the people and their commitment for a timely roof install with quality in both materials and in the services promised for the job. In the end, we know we chose the right company.
From the beginning to the end of the entire process, Butch Terlizzi was our contact and he made sure to work with us every step along the way. From estimations, scheduling, preparations and expectations prior to the job start, the day of the install and the post-install follow-up on warranty, Butch was there to make sure the entire process was seamless and to our satisfaction and more. He went out of his way to ensure we had everything we needed, and he was in constant communication with us throughout the few weeks it took for Platinum to make it all happen.
Everything Butch committed to do, he delivered on that promise. Everything Butch said his team would do, they did as was expected. Once they gave us the scope and duration of the work, they executed the plan to the "T."
* Estimation process, options for roofing materials (types and colors). Excellent!
* Knowledge / expertise / coordination (materials ordered, delivery of materials & dumpster, etc). Excellent!
* Pricing. Competitive and fair!
* Scheduling and commitments for expeditious install, COIs requested - COIs received. Excellent!
* Installation
o Foreman - it was Butch! He was there, hands-on, to make sure his team had everything necessary for the job to get done and that we had every assurance of the job being completed as expected. Outstanding!
o Install Team - Quality workmanship by a cohesive team that was efficient, personable, professional, seemingly inexhaustible and quick! Outstanding!
o Butch and the install team were conscientious, kept everything as neat as possible on install day and made sure the full-clean-up was completed before calling it a day. Outstanding!
* Communication throughout the entire job pre-, during and post-install. Excellent!
* Warranty/guarantee documentation received. Excellent!
* Final review of the entire job and experience. Outstanding!
They say when you have work contracted on your home, you get to pick only 2 out of these 3: Quality, Quick or Inexpensive. A new roof isn't inexpensive, but Platinum was extremely competitive-- and they hit the other two on the mark for Quality and Quick. We highly recommend Butch Terlizzi and Platinum Roofing. Contact Butch and meet him. You'll be happy you did and you'll know why when you meet him for yourself.
While we likely won't have a need to hire a roofer anytime in the next several years, if we'd need to do so or if we reflected on our decision again about this project, we'd have no reservations about hiring Butch and Platinum Roofing for this job or any future work. Not a question.
Butch and Platinum Roofing helped walk us through the process, were true to their guarantees and we now we have a stunning new roof that should outlast even us. With so many rogue roofing companies out there, you can be sure Butch Terlizzi and Platinum Roofing is the real deal and they stand behind their work.