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    Istanbul Havalimani metro

    5.0 (1 review)
    Closed 6:00 am - 12:00 AM (Next day)

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    2 years ago

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    Turkish Airlines - LHR boarding area

    Turkish Airlines

    2.5(196 reviews)
    0.6 kmArnavutköy

    I needed assistance and decided to call this business at 18889099036. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

    Turkish Airlines operates the main 'customer service' call center for this (866) 666-0203 phone…read morenumber 24 hours a day, 7 days a week. This (toll-free) number is open 24 hours for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, modifications, and other travel-related requirements. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

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    Turkish Airlines
    Turkish Airlines - Priority Check-in

    Priority Check-in

    Turkish Airlines - Airport metro is easy and about $1.30 to ride into the city

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    Airport metro is easy and about $1.30 to ride into the city

    Havaist

    Havaist

    3.7(3 reviews)
    2.5 kmTayakadın, Yeni (Arnavutköy), Arnavutköy

    The Havaist airport shuttle service is the cheapest way to get to Taksim Square in downtown…read moreIstanbul. When arriving to Istanbul always consider this super convenient option. It is cheap and hassle free. Taxis are expensive. Although I have not tried any metro yet. Always consider the shifting magnitude of Istanbul traffic when planning your trip. It can take more than an hour if traffic is heavy. I used to take Havas airport shuttle at Ataturk International Airport, now it is basically the same service at the new airport run by Havaist. It is important to keep in mind that you cannot buy a ticket with cash. You can use an Istanbul Metro card or a credit card ONLY.

    Havaist is a bus service that services the city of Istanbul and its 2 airports (New Istanbul…read moreAirport and Sabiha Gokcen). Havaist has set pickup locations throughout Istanbul. However, there are different stops for the two airports. The New Istanbul Airport offers more pick up and drop off locations than Sabiha Gokcen. For example, there is only a pick up and drop off in Eminonu and Sultanahmet for the New Istanbul Airport. To leave more about the pick up and drop off locations, use this link (https://hava.ist/en) or download the app. In regards to going from the airports to the city, I exclusively use this service because it is significantly cheaper (18 TL). Do not use a taxi! The New Istanbul Aiport has so many drop off points (17 I think). When you go to exit the airport, you will see signs for each of the drop off points. For the Sabiha Gokcen Airport, I have only been dropped off at Taksim. This may be the last drop off point. It's a lot cheaper to use a taxi from this airport than the New Istanbul Airport. Keep in mind that you must use a credit card to purchase an Istanbul card to use this service from the New Istanbul Airport. However, if you fly into Sabiha Gokcen, you can use TL to pay for your bus ticket. Buses are comfortable and pretty clean, especially the ones for the New Istanbul Airport. This is the cheapest method to get to and from the airport. I recommend using Havaist over a taxi.

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    Havaist - Inside the bus

    Inside the bus

    Havaist
    Havaist

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    Istanbul Havalimani metro - publictransport - Updated May 2026

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