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    Islands Directory Publishers

    3.0 (2 reviews)
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    The UPS Store

    The UPS Store

    (12 reviews)

    Taylor is amazing! I signed up for a mailbox after having issues with the postal service. I was…read moretaken care of quickly and efficiently even though they were busy. Friendly too, Thank You Taylor!

    We hesitate to write this review because Jonathan, the owner, is a nice fellow. We have shipped…read moremore than 100 car parts through this store without incident, including numerous transmissions. We have left positive reviews for this UPS Store in the past. But..... On Friday, January 26, 2024, we brought two expensive MG overdrive transmissions for this UPS Store to pack. Both transmissions were shipped via UPS to Wisconsin and South Carolina, respectively. Both transmissions were damaged. We filed a claim with our insurer, who denied the claim on the basis that the transmissions were not adequately packed. This time around, this UPS Store packed at least one of these transmissions, which weigh 105 pounds, in a box with a gross load limit of 65 pounds (!) with inadequate packing material inside. There are several new people at this store; perhaps this is the explanation for the poor job they did. We left the paperwork (which included photos of the obliterated package, our receipt for the packages from this UPS Store, and the letter from our insurer denying our claim) with the UPS Store for Jonathan four days ago and asked him to call us. Their liability for this damage is clear as a matter of law - we have checked with our lawyers. Jonathan has not called us to discuss this matter as we requested. We read the complaints about his store on social media, and saw that he was very responsive to those complaints - hence, this review. There is a window to take care of this matter outside of court in Wisconsin and South Carolina, but that window is rapidly closing. Jonathan, we hope you read this review and contact us ASAP. We will gladly remove this review should you resolve this matter properly. UPDATE: Jonathan B. Boothe, the owner, has not contacted us despite our many attempts to communicate with him. We have turned this matter over to our lawyer to sue the store and its owners. Very sad to have such an unresponsive and uncaring proprietor. We are extremely disappointed in Jonathan and will not be using any of his UPS Stores in Savannah. We've attached photos of the transmission as it arrived so that the world can see what a piss poor job this store - which actually advertises its ability to handle packages like this - did packing this transmission. Absolutely pathetic. Buyer beware.

    Islands Directory Publishers - copyshops - Updated May 2026

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