Amazing service. Went there for a battery replacement after I had to get my bestest jumped off…read moretwice in the last twelve hours. Couldn't have asked for better service. Honored my warranty as well. Thank you for helping my day! You have no idea.

Good store nice employee and manager that makes sure you get feel valued as. Customerread more

Michels had Great service and reasonable prices. The Staff explains repairs thoroughly.read more

My husband did his homework before buying tires for my vintage car. The tires that had been on the…read morevehicle were close to but not the same size as the original tires. This lead to my speedometer not reading accurately and the tires getting some rub. After determining the correct size my husband decided he really wanted Firestone tires. Our local tire shop doesn't carry Firestone so we opted to try Michel Tires Plus in Louisville. The process went quite smooth. My husband ordered the tires and set an appointment for the following week to have the tires installed and balanced. The business also does an inspection at the same time for brake wear and several other mechanical functions. On the day we dropped the car off the tire shop kept in touch with a slight delay in when the vehicle would be ready. (Only about an hour later than had been originally indicated). We are happy as can be with the new tires and how the car drives. We also were happy with the price and the savings we got by getting their charge card. I would have given the business five stars but they indicated we would be needing a new battery in the near future. Based on that information my husband ordered a battery from an auto shop and then did some checking. It turns out we didn't need a battery at all so my husband had to cancel the battery he had ordered. Although you only need so many tires I can imagine that we would give Michel Tires Plus repeat business.

The guys at Advance Auto Parts are absolutely second to none. Last night I went in to have my…read morebattery checked after having it jumped by Jack Rabbit towing. I drove the vehicle around for an hours hoping the alternator would charge the battery. When I turned off the car it wouldn't start again. The young man inside explained they were not allowed to change the battery because of liability issues. The next morning one of the gentlemen came out and assisted me with changing the battery when I got stuck a few times. If you have any simple vehicle issues I would strongly recommend them as your first stop.

When you turn the key you hope it starts…read more Sometimes when it doesn't, you head to Advance Auto Parts. The staff?? So great, knowledgeable, and attentive. They can quickly sell you on some protective products, you know; Preventative. This is the place which I'll always shop, sadly all cars will flop. You talked sense to me and took my money, but its' okay because that service; sweet as honey! Cheers

O'Reilly's has become my go-to destination for car needs. They almost always have what I need,…read moretheir employees are knowledgeable, and you get good service (even when they're busy). Another well-known place that I used to go generally seems too slow or busy to be helpful to customers, but that's not the case here. The service is such that you can engage with employees and know right away that they care about solving your problem or satisfying the need for your visit. If you're in a rush, there's a good chance that you can get in and out fairly quickly. This is something so basic, but seemingly rare. Keep up the good work!

Convenient location, plenty of parking and ways in and out of the lot, and surprisingly clean store…read more(during Covid). All the staff were knowledgeable and friendly and the shelves were fully stocked.

I am not stupid and I can fix things. These things are no on my car and they are not my wiper…read moreblades. They do that for me here and I appreciate it. They don't have to ask if I want them to do it for me, they just do. This is either standard procedure or they recognize incompetent when they see it. Who knows? Things get done and I'm glad of it. I appreciate their help and it doesn't cost that much more than any other place. Online retailers won't help you, that's for sure.

Awesome experience at the local AutoZone today. My battery needed to be tested and was bad. I got a…read moregood deal on a 3 year warranty battery and they even replaced my old one for free. Gary S. was very kind and did a great job of taking care of my battery needs. Highly recommend the Stony Brook location to anyone needing to have their battery tested. I was back in the road in no time!

I went in to this place with my young daughter to get an oil filter and some oil today and I'll…read moreadmit I'm not very knowledgeable when it comes to cars so I wasn't sure which filter to get. While waiting in line, one of their employees was on the phone with a customer and once he got off the phone I clearly heard him drop a few "F" bombs in reference to the customer on the phone right in front of my daughter! Once he saw that I heard him he apologized. That is not only disrespectful to my daughter or the customer, it's very unprofessional! And not to mention they sold me the wrong oil filter so I wasn't happy when I had to revisit this place for a refund.

I've came into this O'Reillys many many times and every single time every employee has help me with…read morethe best of there abilities. They are always very professional, they always keep a smile on there face, and they make sure I get the part I need. An when they cannot find the part I need they will do everything in the best of their abilities to make sure I'm satisfied. Wish I could give more than 5 stars

My daughter and I were traveling cross country and needed a wiper blade desperately. They were so…read morefriendly and helpful and we were back on the road in no time. I am typically intimidated by auto parts stores but this was actually a pleasant experience.

This place made me mad! Some time back, I needed jumper cables - they had three price levels. I…read morefigured getting electricity from one point to another, 3 or 4 feet away, is pretty basic, so I bought the less expensive set. Cold day, car won't start, cables don't do the job! My neighbor's cables, more heavy duty, work immediately! Fair enough! (Admittedly, months later, as weather was bad, and receipt was long gone) I went back, intending to get credit on a more expensive set of cables, but the store would do nothing! I said "So you don't stand behind what you sell, at all?" And the manager just shrugged! Other than that, store is ok, nothing to write home about. They stock a bunch of car stuff - probably will have what you need. They did come out to parking lot and install a battery. (I just hope it makes it through the winter!)

Friendly people, and the consumers service is great. I stopped in, for a few DoorDash pick up…read moreitems. I started frequent, the store at times. I like this store..

They do excellent work and are good at providing details on the cost, reasons, and details.read more

Great local business, just started visiting them when I bought an Audi and they have been great…read moreever since

Mike is da man! So…read moreI recently had my iPhone 11pro's battery replaced here. After the service, I noticed that my phone started making a strange colicky noise. Two staff members thought it was haptic vibration but my phone never made that noise before. I asked for a full refund, which they complied without any hassle. When I returned to the store the next day to get my phone back with the original battery, Mike explained to me he found a problem in the phone. As I suspected all along, he told me it was a loose screw. He tightened it for me just in case I wanted to keep their new battery. The service was very professional. I don't usually like to exchange opinions back and forth with sales technicians. I almost didn't go back because of it. I'm glad I did. They were professional and courteous; they did not intimidate customers even when we didn't see things eye-to-eye. Will I go back? Absolutely! They were great, especially Mike!

Called, 502-749-4111 at 2:39, asked for a specific battery. Was told they had them in stock…read more Arrived at 2:50. When I asked about the battery I was told they didn't have them. When I posted out that I called, I was told " I don't know who you talked to but we don't have them. Terrible service, avoid this place if at all possible.