This used to be my go to sports store when it was Sportshuset. To be honest, nothing has really changed about the interior of the place, but a lot has changed with the service. I always got good service when it was Sportshuset and people were always asking me if I needed help with anything. Now that it's Intersport, it's a hit and miss. Most of the time, it's a miss.
I was in here the other day and needed to buy some shoes for the mountain. I found two pairs I really liked and waited for about 5 minutes for someone to come by. Finally I saw a guy walking towards me, asked the couple standing several feet away from me if they needed help and walked on when they said no. He started fussing with some products literally 5 feet away from me, but never asked if I wanted help. I approached him and asked him if they have either of those shoes in a size 40. Say what you will, but more women wear size 40 than you are aware and this is not an abnormally large size for women's shoes. I have never had an issue buying shoes so I didn't expect to this day either. Anyway, he looks at me with a quizzical look, shakes his head and says "we don't carry women's shoes that large". I told him that it wasn't "that" large and I have never had an issue before. I made sure he hadn't heard me wrong and repeated that I needed a 40. He reponds with "no and you have to admit that thats quite large for a woman". I rolled my eyes and walked out, not responding to his comment. I was just in shock and mortified and on the verge of tears for being made to feel ashamed of myself.
The day after, I went in again just to see if this guy was being a jerk/lazy or if they actually didn't carry size 40. Sure enough, they had a 40 in just about every women's mountain shoe they sold. The woman I talked to told me that they were out of 40 for some of them, but that they were getting more soon. So clearly they have good people working here and they have jerks working here and it's just your luck of the draw as to who you get. I won't be taking any more chances here and would rather go to any of the other 20 sports stores that are in walking distance from me. read more
