I called Laura Tax Services due to confusion on my tax forms and I was able to get the answers I…read moreneeded that even the Indiana Department of Revenue customer service couldn't provide. I appreciate the assistance and great customer service.

Laura's tax service is awesome. Been using Laura for 3 years and she comes through every year for…read moreme. I have since moved from Indianapolis 2 years ago but I still use Laura long distance for my taxes! A+

This H&R location was pretty average. Going at the beginning of March, it was extremely easy to…read moremake an appointment with copious amounts of time options. I scheduled online without a preference for my tax professional. H&R does a great job of making you aware of all fees before your service begins, which I really appreciate. There is a large parking lot which is shared with some small shops in the strip mall, as well as with a large Kroeger. Staff appeared to be knowledgeable. I got there early and was taken early, which was nice and not expected. At the end of my appointment there was pressure to book an appointment already for next year which wasn't my favorite thing (especially because knowing a schedule a year in advance is very tricky!) Thus building was clean and staff at the front desk was kind. This wasn't an above and beyond experience like I have had at other locations but everything here was pretty average.

Advocate for yourself, and if something seems off - ask for issues to be reviewed by a different…read moreprofessional immediately. Just because the tax professional puts figures on a form, it doesn't mean they understand your tax situation or are prepared to provide best-case guidance for you. We had an appointment with Clara Fowler for tax preparation. We were charged $555 and our taxes were done incorrectly. Something just didn't seem right, so we engaged a different tax professional who provided guidance. We were also pressured by the original tax preparer to give high marks on the follow up review We returned to the branch and escalated our concerns to Mark Anderson who was helpful in correcting the errors on our initial return. The errors resulted in a $5,000 variance on our refund. When we asked for our $555 to be refunded based on the "Max Refund Guarantee" we were told $50 was the most we could get. We asked to have the issue escalated to H&R Block Corporate, and have had no calls or emails returned since. Our initial appointment was 2/9/2023. It took moser than a month to get the returns corrected and another month fighting for a refund, which still hasn't been resolved. Formal complaints have been filed with H&R Block.

If you want honest and incredibly knowledgeable folks to handle all your business and accounting…read moreneeds, Andy Engel is your guy! He walked my husband and I through many years of a sub chapter S-Corp, payrolls, etc, and continues to handle all of our personal taxes. He knows what he is talking about. Bring on an IRS audit (just kidding - please!), I know I have nothing to fear because Andy gets me my legit deductions and gives excellent, honest advice on maximizing tax savings. Highest praise and confidence in the entire January and Engel team!

As a business owner, Tax prep is a crucial part of my yearly duties…read more I have depended on Jon and his Whitewater team for over seventeen years now, to professionally guide me through all the ins and outs of successful tax filing. I look forward to working with Jon and his team to cap off another successful year.

I was looking for an accountant to do my taxes after moving to Indy, and I happen to find White…read moreWater Group near work. I really enjoyed working with Jon - he made my multiple state filing extremely easy! Whenever I had questions, he talked me through it even if it was probably something simple to him! I never felt worried that my taxes would be done correctly and know that if I have follow up questions, he will answer them too. I would encourage any one to work with Jon and even have a couple of coworkers working with him now too! Great experience and I'll be working with him in the future too!