Not very happy at all!!! I called to schedule an appointment for today at around 4 p.m. The woman I…read morespoke with on the phone stated that I didn't need an appt, as long as I was there before 6 p.m. I know it was close, but we were coming from out of town and something came up. We pulled in @ 5:45 p.m. and all the lights were off and the door was locked!

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in London,…read moreKentucky, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Cvb Dr office to connect with a tax professional.

Been going here for four years and always very attentive and quickly do our taxes. Friendly and no…read morecomplaints. Highly recommend. Price is very fair especially since Uncle Sam is constantly changing things. No way I want to deal with these changes. Appreciate these people who keep up to date on tax laws and we always are satisfied with our refunds.

This place is so crooked. London Ky office . Double charged for everything. Tried to say we owed…read moremoney. We didn't. Had proof we already paid fees. Didn't refund us. Please stay away from them.