I got recommended this place since I own a Lexus 2007. They…read moreanswered quickly, told me they knew about my car and told me they could check it out since they work on non American cars! After dropping my car off they had let me know the reasonings my car was acting up within a week and a half. They are a busy place, which shows a sign of a good business! I got my car back within that next week after they fixed both my axels and wheel barring and it is driving so smoothly now with no loud noises, no noises at all actually. I will definitely be returning back to get my car serviced as they were quick and valued their customers! Quick to return my calls as well. Thanks again!

... mis-diagnosed an alternator alignment problem…read more that left me STRANDED on three occasions ... should NOT have replaced a Catalytic Converter ( and then cashed it in to a recycler ) ... did NOT install a PROVIDED Fuel Filter ... allowed my RADIO to be STOLEN from their Car-Lot ...

Dishonest--when I bought tires here, they told me I had a break pad that was almost used up and…read morequoted high price to replace them. Took it to my regular mechanic and they told me the breaks were fine. Also did not honor price matching pledge.

Went in for radiator flush, serpentine belt replacement, and some other minor fix. Ended up with…read moremild coolant leak after and was told they didn't do it. No leak before and leak after says hmm someone fucked up. But took it back in so they could tell me coolant elbows were replaced and flush done again. Got vehicle back and the leak was worse. Took it to a friend who then told my radiator was cracked. So 2 mechanic bills and a new radiator, yeah I was a lil pissed.

Nick was our guy. He was amazing. We went in with not a real idea of what we wanted. He was able to…read morenarrow it down to 3 vehicles. Then it was easy. He understood our needs and found us the perfect vehicle. Unfortunately someone ran a stop sign and totaled that one. I have faith that Nick will be able to find me something else that is perfect for me. He really went above and beyond. He helped us with wealth management ( even though we have none) retirement information. Great guy great dealership. They are not salespeople and do not get commission so you know they really are there to help. Thanks

Two days ago, I went out to take a look at their cars, after a friend suggested to me that the…read morebrand was good. I'm a little leery about a brand where you might not find service all that often, especially after having a Volkswagen and moving to a small town. As I started to look a salesperson emerged from the building, Keith Glover. I always hope that sales people will be honest and helpful. He was very friendly, as I explained to him that I was being nosy at this time and couldn't buy anything. I told him what kind of car was on my mind, so as they didn't have that exact configuration, he moved me to something I wouldn't even consider. Still, he wasn't really doing the wrong thing, it was just fruitless, as was his asking me if I wanted to take a test drive. I asked him about PZEV (Partial Zero Emissions Vehicles) since I'm planning to move to California and would not like to trade an almost new vehicle at a huge loss after a year. He went into a lovely story about Cleveland and Ohio, and pointed to the emissions information on the sales sticker, but never really answered my question. I know there are salespeople who do a good job, but in these difficult times, can they afford to be less desperate? I realize that he wanted to give me a "good presentation" but he was misleading and probably hoping for a quick sale even though I told him I couldn't. No harm done.

The service department is the absolute best. I have had my RAV 4 in four times and each time I was…read moregiven fast, honest, pricing . Try them out!

I wish I could give a half star or less on this one. Wow, where to begin? I would suggest you buy…read moreelsewhere, I was sold a vehicle they knew was defective. (Air didn't work, they owned and drove it several thousand miles). I had it in their service department over 10 times in the span of a year and they either couldn't or wouldn't fix the problem. Vehicles were overpriced and service was unfortunate. They were all very nice though, which I would expect for the amount of money they took from me. Dumped the car and will never do business with these clowns again.

This business WAY over charges! I needed an alternator put on my van (part is $230 at Auto Zone)…read moreand they wanted $800 to put it on. Since I didn't want to have them fix it for me (the van wasn't even worth that much), they put my battery on the charger over the holiday weekend while they weren't even there, so I could move it off of their lot. When I went in to pick it up, they charged me $60.00!!! They didn't even do anything! It took them a few minutes to figure out what was wrong, and charged a new battery while they were gone for the weekend. I could not believe it! They charged almost half of what the guy who ended up doing the work for me charged, and they didn't even fix it! WOW!! I do NOT advise anyone to go here!

This is my favorite auto shop. Everyone at Haager's is nice. They will fit you in last minute if…read moreyou have an emergency, and give outstanding service and care to your car. And they are very reasonably priced. 10/10 would recommend every time!

I have purchased my last two trucks from Troutwine and have nothing but good things to say about…read morethem; which is why I returned to buy a new 2024 Silverado. I test drove darn near every Silverado on the lot over a period of several weeks and was never pressured in any way. When I reviewed all the options I wanted and rebates available at the time I narrowed my choice down to two trucks. I was offered a very fair price for my trade in as well as a great price on the truck of my choice. So far it's been smooth sailing.

I've purchased 6 new vehicles from Troutwine's in the past 6 years. The customer service is second…read moreto none. Honest, caring folks from sales to service to the body shop. This is what a dealership should be like.

They are nothing but crooks, don't bother. And definitely never use their rental car service. They…read morewill rent you a car with OLD tires that pop and then try to make you pay full price to replace it.

Came here after being at a very unhelpful Chevy dealer about an hour away. We were from out of town…read moreand needed immediate service for our vehicle. They got us right in and were done even sooner than they estimated. Everyone very friendly and accommodating. Thanks Wetzel Chevrolet!

Routine maintenance oil filters friendly experienced service…read more Good guys! First choice in automotive service and repairs

Only mechanics I've spoken to that didn't treat me like I was dumb just because I'm a woman. Good…read moreprices, good people, good service!