Terrible quality and work. These reviews prior were right based on the value of their warranty which says transferable but then they refuse. read more

Stay away, they are only about driving more business for themselves. Can not tell the difference between cosmetic cracks and actual foundational issues. Told me I needed 6 piers for my foundation due to structural cracks. After I had a structural engineer come out, they were Shocked at IFR's recommendation as there is nothing wrong with my foundation, just normal cosmetic cracks. read more

Yeah....ok.....well when I called to get help from you, I was stone walled. Your people shoveled a foot worth of dirt on top and over my water valves and boxes in the front making it to where we couldn't get to our turn offs during the huge freeze. Why in the world would your people pile the excess dirt on important access points for the house and sprinkler water. You refused to help! Your people left a huge hole with exposed pipes going into the house and when I called you refused to help even though the disaster freeze was coming! When you damaged my sprinklers you said you would fix them, you did not, I had to pay a landscaping company 7k to fix what you did to the front of my yard and my sprinklers! You are not a good business man so spare me your ridiculous reply 2 YEARS LATER! read more

The field inspector that I worked with was very well spoken. He gave a good, honest report and I was satisfied with the level of customer service he provided. We spoke of numerous solutions and options to get my desired outcome. In the end, my experience was good and honest. read more

IFR came recommended by the Real Estate person we're using to sell our house so I didn't give it a lot of thought when we had them come out to inspect/quote us for foundation work needed in order to sell our house. Jay, the individual that came out to inspect and quote, came out and did a lot of walking and note taking as our house is very old and needed lots of work. Jay unfortunately also had a LOT on his mind what with there being a death in the family... The part of the inspection that should be noted is the part where he left out what their scope of work would be as far as my media room goes and what would end up happening to all the flooring within. Jay neglect to inform me that they were going to rip up 3/4ths of the flooring in my 24x18 media room and just leave it in a pile by the wall. Did I forget to mention that my house is already under contract with a potential buyer and that the foundation work is part of the agreement? The buying is doing a final walk of the house this next Thursday and when he sees the current state of the Media room, he man just cancel the contract because its not longer in the condition that it was when he put the contract on the house. So my wife is frantic, I'm stressed, IFR neglected to mention some VERY important info regarding their scope of word and what it would entail and they refuse to do anything about it. I initially spoke with Jay after the fact and he apologized for forgetting to mention what would be happening in the media room and that at this point it was too late to do anything because the work has already been done. Lets make something clear here... Jay admitted fault, plain as day, to me. Knowing that Jay wasn't going to help me I then called IFR's office and spoke with a nice girl named Brittany and explained the situation to her. She sympathized with me at every turn and asked me to get a quote from my flooring guy and send it to them.. so I have the flooring people come out and give me a quote thinking that things are moving in a direction where everyone wins. I get a call back by another lady that wasn't ask kind as Brittany and the FIRST thing she says to me is, "I hope you don't expect us to pay for anything, because thats not what we do". As you can assume, I'm quite a bit put off and surprised but I decide to walk her through the entire conversatoin I had with Brittany and in the end, I feel like maybe she is seeing things my way a bit. Then she says she has to pass this up to the General Manager. Ohh let me just tell you, this lady is a real piece of work and shouldn't be representing ANY company, much less IFR. I went over the entire thing again with her, tried to get her to see things my way, debated the verbiage of their agreement that I wasn't walked through as is standard... and in the end she just hung up on me and refused to take my call. IFR is without a doubt a poorly run Foundation Repair Company with shady practices and I hope this review acts as a warning to others. Use someone else, anyone else, its in your best interest. Sincerely, Clif read more

Integrity Foundation Repair - This is what the buyer is going to see on Thursday... - Foundation Repair Near Me - Benbrook, Texas

They have always done a great job for a very friendly price. They are fast and reliable. I'm a realtor so, for me it's very important to rely on a company that I can recommend to my clients read more

Honest, reliable and an amazing value! The entire process from our initial call to the work being completed was stellar!!

How many good things can be said about one company. With all of my years of helping the buying and selling houses process, I have never come across a company that says "no work is necessary at that time" more than "it's time to add piers". The professionals at Integrity Foundation Repair will take the time to educate the consumer in foundations (both pier/beam and slabs) in order to ensure that no matter the work done, the homeowner is fully confident that they have been completely informed of their home and that Integrity Foundation Repair will stand by their work! They also have a plumbing company to check their work or to better assist with a property assessment. read more

ZERO stars! RUN AWAY FROM THEM! I bought my house 2 years ago with transferable foundation warranty from Integrity. Later on the house began to develop cracks, doors got stuck, etc. Called Integrity, they sent an inspector who said everything was fine. A week later a hot water pipe in the slab WAS TORN APART by the moving foundation! I bypass the drama with re-routing pipes and the associated costs. Called Integrity again - they sent a Sr. Inspector who said that one half of house is 2 inches lower than the other!! 2 inches - this certainly couldn't have happened in a week, so the first inspector overlooked it! Arranged for the house to be lifted since that half that was sagging was the one where Integrity had done work previously and where the warranty applied. Bypass the lousy scheduling, the crew not showing up twice, etc. When they finally showed up and began working, they knocked out my electricity completely, tearing off the grounding wire and causing a major electrical outage in my house. ALL lighting fixtures, ceiling fans with LED/electronics, even AC variable speed motor (also electronic) were "fried". CoServ spent 4 hours trying to fix the matter, and the Integratiry said they have NO LIABILITY for any damage they caused! Breakage caused by power outage is excluded from the home warranty, so I had to pay thousands out of pocket for get all my lights and AC replaced. To add insult to the injury, all this happened while the house was under contract and the buyer was doing their inspection, so, naturally, the buyer cancelled. DO NOT USE THIS COMPANY!!! read more

Came out and used the same old yellow box machine that they all use to measure the foundation. At the end, told me the place was not in trouble but could use "a pier on each corner". Then they wrote the report and gave it to the buyer's realator (who hired Integrity paid for the report btw). Then the final report recommends 13 piers. What? And the foundation inspector also did roof inspections and I've since found out they do plumbing as well. Got each other's back you suppose? Or maybe it's just me. read more

I'll start by saying I know nothing about foundation failure, so when I saw cracks in my bricks I was afraid we had foundation problems - Andria from IFR came out and did a comprehensive inspection of our home and found everything within acceptable specs! Just cosmetic cracks due to settling around the expansion joint. No foundation repair needed! Don't be afraid to call Integrity Foundation Repair out to your house if you have concerns because they truly have integrity! Thank you, Andria! read more

I highly recommend this company! They were very professional, knowledgeable and upfront about the entire process. The showed up on time. They were polite and communicated through the entire process. They cleaned up after themselves. They communicated to me what to expect post pier installation. The made sure i knew the holes would continue to settle over time and left enough dirt neatly piled up along side the house in close proximity of the holes for easy access to fill in as they settled. They advised me to call when the settling started and they would send someone out to fill in the holes each time. They came Highly recommended and exceeded my expectations. I highly recommend this company for all foundation repairs. Karl M. read more

Great company! The service was friendly and genuine. I'd recommend this company to anyone in need of foundation repair.

I bought an older home and knew it would need foundation work. IFR gave me a great quote and had a crew out in just a couple of days to do the work. Friendly, polite and the crew cleaned up so well that you can't even tell I had any work done. If I ever need more work done, IFR will be the only company I call. Highly recommend them! read more

I purchased a home with a Lifetime Transferable Foundation Warranty by Integrity Foundation Repair in 2014. The terms on their website clearly state that a warranty will not be provided without a passing plumbing test after the foundation repairs. 7 years later I discovered that they did not receive a passing plumbing test (failed for sewage) but still chose to provide a warranty. Integrity Plumbing has since suggested that I would need $30k in plumbing repairs on my home. Integrity did not follow their own clearly published policies and, as a result, I was forced to make a major concession on the sale of my property to accommodate repairs. I have tried very hard to get a call back from both the Operations Manager and the owner but it has now been three weeks and I have not even received a phone call. Beware in dealing with a company that will not return your calls when things do not go as planned. Please note that the $30k plumbing repairs were quoted by Integrity Plumbing (sister company) and they also provide all testing to diagnose my plumbing problems. UPDATE: Was told that the owner would call me back but it has been 7 weeks and still have not received a single call. I have called 5 times and left messages with staff. So much for "integrity" being in the name. read more

DO NOT USE THIS COMPANY! The fact that their name in integrity is laughable. They installed a new french drain system with sump pumps. My home repeatedly flooded without any help or solution from the company. The owner came out to assess the damage. He agreed to give me my money back for their work (not all the damage they caused). I was happy to move on. When I reached out for a refund, I was informed that all correspondence would go through their attorney, and they were not going to refund me. They were a joke from the moment they showed up until our last conversation. Jeff Marshall is a con artist. read more

First, the company doesn't follow through with the job. We have had to have Integrity come out time and time again to adjust their work; but only after several phone calls because they apparently keep forgetting. The most recent time, they are trying to claim they don't have a plumbing static test on file and are refusing to send anyone out. I submitted an email from the master plumber, with his license information, stating he completed the simple task back in 2018. They are trying to reject it even though they have been out twice already to adjust their terrible work. Not only this, I had to follow up with them after 10 days because they must have forgot about me. read more

We had several companies evaluate our foundation and give us a quote on foundation repair, including Doug from Integrity. Each had different ideas on what needed to be done and the prices varied widely as well. Finally, we paid for a structural engineer to look at the foundation and give us an independent report. In the end, we went with Integrity because their quote matched pretty closely to what the engineer recommended and their price was good. Our timeline was tight, since we were leaving town, and they were able to fit us in on a Saturday, which we appreciated. The crew that came arrived on time, but could have been more communicative. But they got the job done with minimal mess and disruption. Doug came out again at my request to double check the elevations. Overall, we are satisfied with the job. read more

Jeff and Cole came by today and they were fantastic. Both very friendly with my daughter and my dogs (who are all typically a little apprehensive with strangers). They were also very honest with the fact that I don't need foundation repair at this time. Rather it was their opinion that I just needed a little retaining wall to control the erosion on my side yard. It was very refreshing to have someone with honesty evaluate my home. They could have easily told me I needed repair and would have likely said OK. Integrity is the ideal name for this company!! read more

Integrity Foundation is the only company I use for my Real Estate business. They are honest and very knowledgeable. Diane Hurt is the greatest rep who responds immediately to any requests. You must give them a call! read more

Jeff Dutton is the best at foundation repair. I also like the fact that if you dont need a foundation repair he doesnt just say it so he can fill his pockets. Very honest. I am a real estate agent and I highly recommend him. My clients are happy campers read more

Do not use this company. They are rude and unprofessional. They had to take up some laminate flooring in our living room and on the last day told us it wasn't their responsibility to put it back. When we confronted them all we got was "sorry" and the general manager ended up hanging up on my husband. On top of that, we are trying to move out and the new buyer moves in next week. It was an awful experience. read more

I usually don't review things but this company was so bad I feel compelled to for other people's sake. The crew working in my house cut the plumbing lines and left my house flooded. Leaving that aside the work they did was substandard, there is still a slope in the house. On top of that they charge nearly double what most company's would charge. Every time I talked to them about a problem they cause they would deny any responsibly and made up some excuse. I've talked to others who have similarly bad experience. Avoid this company, there are better cheaper options read more

This company has zero integrity. They did a foundation inspection for a new house I was looking to buy and then refused to provide the report. They have zero credibility and would highly recommend never using them for anything. read more

Juat used for a foundation repair job and they were AWESOME!!! HONEST!!! Prices are very fair and work was completed as promised and FAST! Best in DFW!!!! HONEST people !! read more

Can't say enough great things about this company! After reading foundation company reviews for hours I was terrified to choose anyone. They all have awful reviews but things can go wrong when fixing a foundation so this is the nature of the business. Integrity was recommended by my realtor, had the lowest estimate and only one bad review so I chose them. I had a big job, 12 piers (7 outside, 5 inside), and after seeing guys remove my carpet, tear up concrete and dig up the earth in my bedrooms I was mentally preparing for a nightmare cleanup. I was given an appointment time between 7 and 8 am. I showed up at 7 and the crew was there waiting for me. They got right to work. The boss was Pepe, very polite and professional. They put up plastic on the walls and floors and I am telling you when they were done I never would have known they were there. They cleaned my floors throughout the house and even hosed off the sidewalks. I have a large flower bed out front and they even moved the mulch and weed mat and put it back when they were done. There is also a great deal of excess dirt left over and they took it to the back of my back yard and evened it out throughout the yard instead of just leaving a big pile. After going back and forth all day with a wheelbarrow through my hall and living room I expected at least a couple of scratches on the walls or doorway but I could not find one. These guys really care about your house and put everything back exactly as it was. When I e-mailed them for info after the job was done they always answered immediately. GREAT COMPANY! read more

This review is for Jay Woodson who came out to inspect our foundation. We had him come out after a tile company we hired said we had foundation issues and would not give us warranty for the work on the tile unless we got a good to go assessment from a foundation expert. Even after following through with the tile company's orders they did not want to honor their policy. Jay worked quickly to give us our report to present to the workers, offered to personally speak to the company as they are not foundation experts, and overall gave us an honest assessment of the state of our foundation. Jay was incredibly awesome! I would absolutely recommend him to anyone in a heart beat! When we buy our second home I will be calling him to check our home. Thank you Jay for going above and beyond! read more

DO NOT HIRE THIS DISHONEST COMPANY. This foundation company repaired the foundation of my home while I was under contract to buy it in 2018 and before I bought it. They provided a warranty for the work. A structural engineer opined immediately after the foundation work was done that the foundation was stable and no further leveling was necessary. Now, less than three years later, I am trying to sell this house. The buyer of my house hired Integrity Foundation to provide an assessment of the foundation. Integrity quoted the buyer more than $7,000 of work that they claim is necessary to stabilize the foundation. A structural engineer came the SAME DAY and said the foundation is still stable, not moving, and has not settled since Integrity did the initial work. The only explanation for that discrepancy is that Integrity is trying to sell the new buyer on work that is not necessary--despite the fact that Integrity has already worked on this house. As a result of their dishonest opinion that conflicts what two structural engineers have said, the buyer walked on the sale. Integrity killed the sale of my home to make a quick buck by providing an unsupported opinion that foundation work is structurally necessary when that is not the case and contrary to what two structural engineers have said. Don't trust them -- plain and simple -- they will lie to make a quick dollar. read more

They quoted us significantly less than another company for the same amount of piers to be put in. They came out to do a free estimate within a day or two and the actual work just a few days later. Due to heavy rain around that time of year, the dirt by one of the piers kept getting washed away and they promptly came out twice to refill the dirt. I would definitely hire them again! read more

Integrity is right. It was very refreshing to come across a company that is willing to only tell you what you need to have done and nothing more. I don't put up reviews often... only when deserved. Would definitely recommend this company. read more

These guys did a great job on my house at a AWSOME price. Hopefully I dont have to use them again if you know what I mean.

Nick and Doug, two really great guys. Nick provided honest feedback and gave a really strong bid, I was impressed with his sales acumen and direct communication. Doug was punctual, communicative, and motivating for his crew, and really seemed to go out of his way to make sure the job was done right. Doug's crew worked their butts off and did an outstanding job, it was probably the most frustrating job the crew has done, a very hard excavating pier and beam job. I really appreciate them, especially in knowing the fact that my home and it's foundation is properly repaired and safe for my family. read more

This company did foundation repair on my house and when they lifted my house a pipe burst! This was a mine and my wife's very first home, I called them devastated and I explained the situation to them. Instead of helping me they were rude, told me to read my contract and said that plumbing repairs were not part of the contract. Before I could ask additional questions they hung up the phone on me. I can't believe a company would do this to a person. DO NOT WORK WITH THEM. They are dishonest and will screw you over! read more

We used Integrity when we purchased our house because of good recommendations, and we're so glad we did. They're kind and helpful, and they stand by they services. We had them come out about 9 months after we had work done because we just wanted everything checked out. They did a recheck with no hassle and didn't make us feel like a bother or waste of time, even though that service is free of charge. The owner of Integrity even came out and did it himself, answering any question we had and walking through with us to make sure we understood all the work they had done before we moved in. We would highly recommend them. read more

Terrible company. They gave me the lowest bid on fixing my foundation, and now I know why. I had nothing but trouble with them, I strongly suggest you use someone else. read more